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Solved Fake windows security, search redirect and mystery music!!

Discussion in 'Malware and Virus Removal Archive' started by sharky, 2011/04/24.

  1. 2011/04/26
    broni

    broni Moderator Malware Analyst

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    All findings are in your restore points, which we're about to reset.

    Update Adobe Reader

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions.
    Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

    Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
    It's a much smaller file to download and uses a lot less resources than Adobe Reader.
    Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.

    =====================================================

    Your computer is clean :)

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
    :Commands
    [purity]
    [emptytemp]
    [EMPTYFLASH]
    [CLEARALLRESTOREPOINTS]
    [Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current (including Service Pack 3 installation and updating Internet Explorer to version 8!)

    4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC) weekly.

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. Run defrag at your convenience.

    11. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    12. Please, let me know, how your computer is doing.
     
  2. 2011/04/27
    sharky

    sharky Inactive Thread Starter

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    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: Administrator
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->FireFox cache emptied: 0 bytes

    User: All Users

    User: Bizzness
    ->Temp folder emptied: 85772 bytes
    ->Temporary Internet Files folder emptied: 61019 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 49823818 bytes
    ->Flash cache emptied: 560 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 56466 bytes

    User: LocalService
    ->Temp folder emptied: 65984 bytes
    ->Temporary Internet Files folder emptied: 2718502 bytes

    User: NetworkService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes

    User: Owner
    ->Temp folder emptied: 0 bytes

    User: Pleasure
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 50451763 bytes
    ->FireFox cache emptied: 0 bytes
    ->Flash cache emptied: 2190 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\dllcache .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 4732 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 99.00 mb


    [EMPTYFLASH]

    User: Administrator

    User: All Users

    User: Bizzness
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: LocalService

    User: NetworkService

    User: Owner

    User: Pleasure
    ->Flash cache emptied: 0 bytes

    Total Flash Files Cleaned = 0.00 mb

    Restore points cleared and new OTL Restore Point set!

    OTL by OldTimer - Version 3.2.22.3 log created on 04272011_084849

    Files\Folders moved on Reboot...

    Registry entries deleted on Reboot...
     

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  4. 2011/04/27
    sharky

    sharky Inactive Thread Starter

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    I am having problems installing Service Pack 3. I tried it through the Windows Update and Automatic Updates, made sure Antivirus was shut off... still no luck. It cancels everytime, with no error code.?.

    Do you have any idea what might be the problem??
     
  5. 2011/04/27
    broni

    broni Moderator Malware Analyst

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    sharky likes this.
  6. 2011/04/28
    sharky

    sharky Inactive Thread Starter

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    Still no luck. As soon as it jumps to installing the service pack, it cancels. I haven't tried doing it in safe mode yet.... will have to wait till tomorrow though.

    Do you have any other ideas?
     
  7. 2011/04/28
    broni

    broni Moderator Malware Analyst

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    At this point....

    In this forum, we make sure, your computer is free of malware and your computer is clean :)
    Because the access to malware forum is very limited, your best option is to create new topic about your current issue, at Windows section.
    You'll get more attention.

    Good luck!
     
  8. 2011/04/29
    sharky

    sharky Inactive Thread Starter

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    Cool. Thanks for all your help. You are a superhero in my book!!
     
  9. 2011/04/29
    broni

    broni Moderator Malware Analyst

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    Thank you :)

    Good luck!
     

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