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Resolved Outlook 2000; restored shortcut bar, lost inbox subfolders?

Discussion in 'Microsoft Mail (Outlook / OE / Windows Mail)' started by rebecca, 2011/04/22.

  1. 2011/04/22
    rebecca Contributing Member

    rebecca Well-Known Member Thread Starter

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    [Not sure that the folders in question were truly inbox SUBfolders - they showed up in a list along with Drafts, Sent Items, Deleted Items, Junk, etc. System Restore does NOT fix the problem.]

    I wanted to set up a Task in a friend's Outlook (2000), but this option was not showing up on the Outlook Shortcut bar . The default shortcut bar that appeared was "My Shortcuts ", which had a series of folders in addition to inbox - namely sent, deleted items, junk, drafts, and keepers.

    I succeeded in restoring the entire shortcut bar by doing something along the lines of Start > Run > Outlook /restoreshortcutbar (maybe not the exact wording), but in the process, some of the folders that used to show up under "My Shortcuts" have vanished. All that's there now is: Drafts, Outbox, Sent Items, Journal, and Outlook Update (Inbox shows up under the Outlook Shortcuts). The Keepers folder is the one I'm hoping to be able to salvage. No backups have ever been made, as far as I know.

    Keepers folder was initially set up such that any messages from particular senders would automatically go straight to that folder rather than to the inbox. When I click on "Organize" (under Inbox), and select "Rules Wizard ", the original rule still shows up (to send emails from specific senders to the Keepers folder), so obviously emails from these senders are still being directed there. Does this folder still exist somewhere, or is it gone for good? I know I could recreate the folder (which I will do, if necessary), but I was really hoping that the original folder might simply be hidden from view or something.

    Any words of wisdom, other than that one should always have a current backup? :(

    Thanks,
     
    Last edited: 2011/04/22
  2. 2011/04/22
    rebecca Contributing Member

    rebecca Well-Known Member Thread Starter

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    Sorry I'm apparently disorganized on this subject. I'm not familiar with MS Outlook, so I'm learning as I'm going.
    While in the Inbox, I tried clicking on File > New, and a "Create New Folder" dropdown list popped up, showing a + sign in front of Inbox. Clicking on the + sign, the Keepers folder shows up under the Inbox. But I see no way of accessing it to determine if the original contents are still there...
     

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  4. 2011/04/22
    rebecca Contributing Member

    rebecca Well-Known Member Thread Starter

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    For anyone else who might ever run into the same problem, I found the following instructions:
    "Instead of using the Outlook Bar, do you see the folder when you use the Folder List? "
    I was able to see the folder there, and was subsequently able to drag it into the My Shortcuts bar.
    I am one happy camper again!
     
  5. 2011/04/28
    babatunde

    babatunde Inactive

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    Hello,

    Am so sorry for posting in an old and resolved issue, I cannot real get the site very well again.

    According to the rule let me go straight to my issue.

    I create new folder for my outlook express from the menu (option) and when i restart my computer i could not find my email again.

    I have try to Import from the old folder but what i have is just few mails.

    Am thinking what to do now.

    Regards
    Babatunde
     

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