Resolved Can't change primary audio device

mordrede · 2011/04/24

Running Windows XP pro service pack 3.

Had problems with an infected PC that was resolved on these forums in the thread:

http://www.windowsbbs.com/malware-virus-removal/98735-resolved-aftermath-trojans.html

Since my machine was infected I have been unable to change my primary audio device from HD VIA Audio to Plantronics headset. I can change it in the drop down box in the audio settings but upon clicking apply it switches back to HD VIA Audio.

Not a big issue, but annoying as I prefer to use my Headphones rather than the terrible old speakers I have.

Any assistance would be gratefully appreciated.

mordrede · 2011/04/24

I have managed to Fix the Issue.

wildfire · 2011/04/24

Thanks for letting us know, it may be helpful for future readers to see how you fixed it, also...

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mordrede · 2011/04/24

Oops yes, guess I should :S

I went into Control panel>System>Hardware>Device manager
then open Sound, Video and game controllers, right click USB Audio device, clicked uninstall.
Then just had to unplug my headphones from the usb socket and then put it back in and I was once again able to switch to using plantronics headset as my primary audio device.

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Resolved Can't change primary audio device

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