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Resolved Room PC does not start properly

Discussion in 'Windows XP' started by Forsaken Knight, 2011/04/15.

  1. 2011/04/15
    Forsaken Knight

    Forsaken Knight Well-Known Member Thread Starter

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    http://www.windowsbbs.com/malware-v...tive-checking-out-pcs-stability-security.html

    The above link is to a thread about my room pc. I was running a scan while I slept, and during the early morning, there was a power outage. Normally, when I turn on my pc, there are 3 beeps as my room pc boots up. Now, there is no beeps. I would like help in getting my room pc back up and running. Nothing appears on screen. I an currently typing this from my laptop.

    Please help me in fixing my pc so that it starts up normally.
     
  2. 2011/04/15
    MrBill

    MrBill SuperGeek WindowsBBS Team Member

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    You need to stay in the other thread.
     

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  4. 2011/04/15
    Miz

    Miz Inactive Alumni

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    Since you need to get it started so you can finished with the work you're doing with Broni in the other thread, try this trick:

    With the power to the computer off, unplug the power cord from the back of the computer. Count to 30. Plug it back in. See if it will then power up.
     
    Miz,
    #3
  5. 2011/04/15
    Forsaken Knight

    Forsaken Knight Well-Known Member Thread Starter

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    tried that, no difference in change...
     
  6. 2011/04/15
    Miz

    Miz Inactive Alumni

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    The problem with power outages is not so much from the power going out; it's more about the power slamming back on. One casualty can be the power supply unit (PSU).

    Is the computer plugged into a surge suppressor or power strip? If so, check it to see if it has blown. If that's not the problem, plug something you know works into the outlet the computer is currently plugged into to make sure the outlet is working.

    I've seen it recommended to unplug the computer's power cord and press the power button for the 30 count, then plug it back in and power it up. I've even seen the explanation of why that can work but I don't remember the details.

    However, if you're getting absolutely nothing...no lights, no whirring of fans, no noises at all...there's a good chance the PSU has failed.
     
    Miz,
    #5
  7. 2011/04/15
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    HI Forsaken Knight, I think you need to take a deep breath at this stage.

    I had a look at your earlier Post and Broni told you to start another Thread here due to your power outage.
    As Miz has suggested - confirm your power outlet (wall socket) is live and working.
    If you had no surge protection - the chances are that the PSU has blown. Again as Miz suggested - if you have no noises at all - the PSU could be the failure.

    I would suggest that you take the time to fill out your PC 'System Details' and this will give us more info on how we can help you.

    Broni has obviously noticed an "infection" which was your first problem. The next thing is to get your PC to fire up again so that he can continue to advise the clean up of your HDD.

    Please follow the suggestions and don't shortcut them. It will require a little time and patience - so take that deep breath and then begin. Cheers Neil.
     
  8. 2011/04/15
    Forsaken Knight

    Forsaken Knight Well-Known Member Thread Starter

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    Yes, the pc is plugged into a surge suppressor. I don't have a back up power supply for my pc, so I always make sure I have a surge protector. No, the surge protector works. I checked it in another outlet within my room, and it works. The same outlet is also what my tv is connected to, so its extensively sured that the outlet works. I did that trick with the unplugging the power core and holding down the power button for 30 seconds; nothing new. My tower doesn't have the lights active. I did not implement them when I put my pc together years ago. The "whirring" from the initial start up is that, but that is it. The fans are working, the one on the motherboard, the back of the tower, and the one from the psu. Needless to say, the noise I am so used to is not happening, the three beeps after the initial "click" after pressing the on button is not there. I cleaned out a lot of dust from my pc. Even though I cleaned it out like two months ago. Regardless, the pc doesn't start up properly.
     
  9. 2011/04/15
    Forsaken Knight

    Forsaken Knight Well-Known Member Thread Starter

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    where do I go to fill out "system details "?

    What should I do next?
     
  10. 2011/04/15
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    Hi Forsaken Knight, Go to Top Left of this page > User CP > Scroll down to Edit System Specs > enter you computer info and scroll to bottom > Save > go to left of screen again > Edit Options > scroll to bottom and Check to display > Back out.

    Your System will show under your entry details (Profile) on a Thread.

    If you need to identify your Hardware > use SIW which you will not be able to do until your comp is working and clean unfortunately. Neil.;)
     
  11. 2011/04/16
    Miz

    Miz Inactive Alumni

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    It's certainly acting like the power supply has failed. I've worked on systems that did exactly what yours is doing....sound like they're starting up but no signal to the monitor and nothing past the fans and lights. Replacing the power supply unit finally fixed them.
     
    Miz,
    #10
  12. 2011/04/17
    Forsaken Knight

    Forsaken Knight Well-Known Member Thread Starter

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    The power supply unit is the part of the pc that the power cord actually plugs into, right? the part with its own fan, usually on the top part of the tower; and has the on/off switch located in the same place? If so, then I will now state the specs of the psu.

    ATX 400W Switching power suppply
    model: SL-400TF

    should I look for that exact type? If so, then whats the lowest voltage I should get that would be tolerated by my pc?
     
  13. 2011/04/17
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Hi Forsaken Knight. Most ATX power supplies are standard now and they will work in any computer since the power cables going to the internal components are the same. You don't have to get the same model. Any 400 Watt ATX power supply will be ok. But you just have to make sure you get one that can power all of your devices.

    If your current 400 Watt power suply worked before then you can probably just get another power supply thats 400 Watts or above.

    I would recommend this power supply, Thermaltake 430W TR2 ATX Power Supply.
     
  14. 2011/04/17
    Miz

    Miz Inactive Alumni

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    Just be sure it will physically fit into the space. Buying one that's physically too large will power the computer but the CD drive will have to protrude out of the front of the case to make room. I know that because a family member used a computer for years with a too-large PSU and a loose CD drive. ;)

    Also make sure whatever you get one has that on-off switch. There are PSU's without the switch and as I understand it (no hardware expert here), they'll work but they have a slightly different hookup to the motherboard. If you know where to hook up that extra wrie, no problem, but I don't.
     
    Miz,
    #13
  15. 2011/04/17
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    Hi Forsaken Knight, Please check your PSU connector to Motherboard before you purchase! Check and make sure whether you have a 20 or 24 ATX connector.
    Some brands of PSU's have the extra 4 terminals in the plug and you will need an adapter (24 to 20) to use it.
    Miz, the only PC I had with a small PSU was good old HP. They use dedicated size PSU's at well over double the cost of a standard ATX PSU.
    I installed a standard PSU and I had to modify the Tower case to install it. HP's PSU in my case was a minimum 180watt!!! Too little for most use today.
    I fitted a 350watt PSU and the comp has never gone better.

    Forsaken Knight, did you manage to follow my instructions to enter your "System Specs "? Neil.;)
     
  16. 2011/04/18
    Forsaken Knight

    Forsaken Knight Well-Known Member Thread Starter

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  17. 2011/04/18
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Ok. Let us know what happens. (crosses fingers) :)
     
  18. 2011/04/18
    Forsaken Knight

    Forsaken Knight Well-Known Member Thread Starter

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    nothing. no change. The pc acts like it wants to boot up, but nothing appears on the monitor. The initial click is the only sound that occurs. the three beeps that I have gotten used to hearing, the sound of the pc turned on, I miss them. I know, silly, but I put that pc together. I bought the case which came with the motherboard. The hard drive, the cd drive, the floppy disk drive, I used it from the pc I was using before. The CPU I bought and installed myself. I really don't want my pc to be dead.

    Does anyone got an idea on what I should do next? I'm sort on cash.
     
  19. 2011/04/18
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    The PSU you purchased has a 24 pin connector. How have you managed to connect to your motherboard?
    Has your motherboard got a 24 pin connector?
    I had a similar "dead" PC a couple of years back and it was the CPU that was cooked.:eek:
    Having built 6 PC's using AMD socket A/462 CPU's, I had a spare CPU to try and found it fired up OK so I purchased a new AMD 2800 CPU and all was fine again.
    Neil. :D
     
  20. 2011/04/19
    Daanii

    Daanii Well-Known Member

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    I'm just guessing, but if you no longer hear the three beeps on startup, that may mean a bad motherboard. The motherboard puts out the beeps. I had a motherboard fail on me, and that's exactly what happened. It stopped beeping and just sat there.
     
  21. 2011/04/19
    Forsaken Knight

    Forsaken Knight Well-Known Member Thread Starter

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    so how do I test either the motherboard or the cpu? what do I do exactly?
     

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