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Computer refuses to update and "shut down"

Discussion in 'Windows 7' started by PeterT, 2011/04/04.

  1. 2011/04/04
    PeterT

    PeterT Inactive Thread Starter

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    Hello BBS, this is my first time here and sadly I am in need of assistance with my computer. I have a custom built computer made in January of this year and it has begun to have many issues. After countless hours of google, I decided to reformat it. Now all clean, my computer is starting to have new issues. I have 65 windows updates that my computer wants to install and as I hit the shutdown button so that it can, one of these two events happen will happen:

    1. It will "install" the updates, power down, then when I reboot it, it will give me an error stating the updates failed to install.

    2.It will stay in the "Logging off" screen. I waited about 40 minutes before holding the power button down to close it because I believe it was going nowhere.

    As I have reformatted my computer, I believe viruses or malware should not be the issue. The "Windows repair" has appeared once and could not fix the issue. All it did was restart the computer.

    Would someone please assist me with this problem? I will gladly be willing to give out any needed information. I have filled out my computer specs to the best of my knowledge, so please review it. I can still use the computer but hope to fix this issue before it escalates to something worse. I would hope to avoid bringing it to a shop as it is a big hassle and my tower is unnecessarily heavy. This is my first custom built computer and I am starting to regret it honestly, though I know it would be my fault for being inexperienced in this field.
     
  2. 2011/04/04
    PeteC

    PeteC SuperGeek Staff

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    Welcome to WindowsBBS :)

    Your first step is to resolve the hang on shutting down - your update issue may be related to this.

    See if the solution posed here works for you .....

    Windows 7 Hangs Up When Logging Off
     

  3. to hide this advert.

  4. 2011/04/07
    PeterT

    PeterT Inactive Thread Starter

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    Sorry for the late reply. I have tried the instructions and was able to download SOME of the updates. It will tell me Some updates were not installed with the error code 8007318. I have also been getting blue screens now when I restart my computer on boot up.

    Here is the error message for the blue screen:

     
  5. 2011/04/07
    w7pro

    w7pro Inactive

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  6. 2011/04/07
    PeterT

    PeterT Inactive Thread Starter

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  7. 2011/04/08
    Admin.

    Admin. Administrator Administrator Staff

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    Follow these instructions to post a Dump Data Log.

    If you do not have a dump, ensure that your machine is configured to write out a dump by following the directions from microsoft

    Please note:
     
  8. 2011/04/08
    PeterT

    PeterT Inactive Thread Starter

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    I have followed your instructions and posted the logs here. I appreciate any help I can get.

    Opened log file 'c:debuglog.txt'

    Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\Windows\MEMORY.DMP]
    Kernel Summary Dump File: Only kernel address space is available

    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: C:\Windows;C:\Windows\system32;C:\Windows\system32\drivers
    Windows 7 Kernel Version 7600 MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
    Machine Name:
    Kernel base = 0xfffff800`0304a000 PsLoadedModuleList = 0xfffff800`03287e50
    Debug session time: Thu Apr 7 17:51:20.224 2011 (UTC - 4:00)
    System Uptime: 0 days 0:00:50.520
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ..........................
    Loading User Symbols
    PEB is paged out (Peb.Ldr = 000007ff`fffdb018). Type ".hh dbgerr001" for details
    Loading unloaded module list
    ....
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck F4, {3, fffffa8007e70b30, fffffa8007e70e10, fffff800033c32d0}

    Probably caused by : csrss.exe

    Followup: MachineOwner
    ---------

    2: kd> !analyze -v;r;kv;lmtn;.logclose;q
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    CRITICAL_OBJECT_TERMINATION (f4)
    A process or thread crucial to system operation has unexpectedly exited or been
    terminated.
    Several processes and threads are necessary for the operation of the
    system; when they are terminated (for any reason), the system can no
    longer function.
    Arguments:
    Arg1: 0000000000000003, Process
    Arg2: fffffa8007e70b30, Terminating object
    Arg3: fffffa8007e70e10, Process image file name
    Arg4: fffff800033c32d0, Explanatory message (ascii)

    Debugging Details:
    ------------------


    PROCESS_OBJECT: fffffa8007e70b30

    IMAGE_NAME: csrss.exe

    DEBUG_FLR_IMAGE_TIMESTAMP: 0

    MODULE_NAME: csrss

    FAULTING_MODULE: 0000000000000000

    PROCESS_NAME: csrss.exe

    EXCEPTION_RECORD: fffff88003e90b78 -- (.exr 0xfffff88003e90b78)
    .exr 0xfffff88003e90b78
    ExceptionAddress: 00000000774b57bd
    ExceptionCode: c0000005 (Access violation)
    ExceptionFlags: 00000000
    NumberParameters: 2
    Parameter[0]: 0000000000000001
    Parameter[1]: 0000000000ae0ff8
    Attempt to write to address 0000000000ae0ff8

    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

    CURRENT_IRQL: 0

    ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

    EXCEPTION_PARAMETER1: 0000000000000001

    EXCEPTION_PARAMETER2: 0000000000ae0ff8

    WRITE_ADDRESS: 0000000000ae0ff8

    FOLLOWUP_IP:
    +3930613234643664
    00000000`774b57bd ?? ???

    FAULTING_IP:
    +3930613234643664
    00000000`774b57bd ?? ???

    FAILED_INSTRUCTION_ADDRESS:
    +3930613234643664
    00000000`774b57bd ?? ???

    BUGCHECK_STR: 0xF4_C0000005

    STACK_TEXT:
    fffff880`03e900f8 fffff800`03446f62 : 00000000`000000f4 00000000`00000003 fffffa80`07e70b30 fffffa80`07e70e10 : nt!KeBugCheckEx
    fffff880`03e90100 fffff800`033eea23 : ffffffff`ffffffff fffffa80`09d2f060 fffffa80`07e70b30 fffffa80`07e70b30 : nt!PspCatchCriticalBreak+0x92
    fffff880`03e90140 fffff800`0337690c : ffffffff`ffffffff 00000000`00000001 fffffa80`07e70b30 fffff6fb`00000008 : nt! ?? ::NNGAKEGL::`string'+0x17666
    fffff880`03e90190 fffff800`030b9993 : fffffa80`07e70b30 fffff800`c0000005 ffffdedb`fb5a6958 fffffa80`09d2f060 : nt!NtTerminateProcess+0x20c
    fffff880`03e90210 fffff800`030b5f30 : fffff800`030f4dbc fffff880`03e90b78 fffff880`03e908e0 fffff880`03e90c20 : nt!KiSystemServiceCopyEnd+0x13
    fffff880`03e903a8 fffff800`030f4dbc : fffff880`03e90b78 fffff880`03e908e0 fffff880`03e90c20 00000000`00ae2280 : nt!KiServiceLinkage
    fffff880`03e903b0 fffff800`030b9d82 : fffff880`03e90b78 00000000`00013220 fffff880`03e90c20 00000000`00ae1d58 : nt!KiDispatchException+0x53b
    fffff880`03e90a40 fffff800`030b88fa : 00000000`00000001 00000000`00013220 00000000`774d4e01 00000000`774a0000 : nt!KiExceptionDispatch+0xc2
    fffff880`03e90c20 00000000`774b57bd : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x23a
    00000000`00ae1000 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x774b57bd


    STACK_COMMAND: kb

    FOLLOWUP_NAME: MachineOwner

    FAILURE_BUCKET_ID: X64_0xF4_C0000005_IMAGE_csrss.exe

    BUCKET_ID: X64_0xF4_C0000005_IMAGE_csrss.exe

    Followup: MachineOwner
    ---------

    rax=fffff88003e90188 rbx=ffffffffffffff00 rcx=00000000000000f4
    rdx=0000000000000003 rsi=fffffa8007e70e10 rdi=fffffa8007e70b30
    rip=fffff800030ba740 rsp=fffff88003e900f8 rbp=fffff800033c32d0
    r8=fffffa8007e70b30 r9=fffffa8007e70e10 r10=fffff80003376700
    r11=fffff88003e90208 r12=00000000c0000005 r13=00000000c0000005
    r14=0000000000000008 r15=ffffffffffffffff
    iopl=0 nv up ei pl nz na po nc
    cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00000206
    nt!KeBugCheckEx:
    fffff800`030ba740 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:fffff880`03e90100=00000000000000f4
    Child-SP RetAddr : Args to Child : Call Site
    fffff880`03e900f8 fffff800`03446f62 : 00000000`000000f4 00000000`00000003 fffffa80`07e70b30 fffffa80`07e70e10 : nt!KeBugCheckEx
    fffff880`03e90100 fffff800`033eea23 : ffffffff`ffffffff fffffa80`09d2f060 fffffa80`07e70b30 fffffa80`07e70b30 : nt!PspCatchCriticalBreak+0x92
    fffff880`03e90140 fffff800`0337690c : ffffffff`ffffffff 00000000`00000001 fffffa80`07e70b30 fffff6fb`00000008 : nt! ?? ::NNGAKEGL::`string'+0x17666
    fffff880`03e90190 fffff800`030b9993 : fffffa80`07e70b30 fffff800`c0000005 ffffdedb`fb5a6958 fffffa80`09d2f060 : nt!NtTerminateProcess+0x20c
    fffff880`03e90210 fffff800`030b5f30 : fffff800`030f4dbc fffff880`03e90b78 fffff880`03e908e0 fffff880`03e90c20 : nt!KiSystemServiceCopyEnd+0x13 (TrapFrame @ fffff880`03e90210)
    fffff880`03e903a8 fffff800`030f4dbc : fffff880`03e90b78 fffff880`03e908e0 fffff880`03e90c20 00000000`00ae2280 : nt!KiServiceLinkage
    fffff880`03e903b0 fffff800`030b9d82 : fffff880`03e90b78 00000000`00013220 fffff880`03e90c20 00000000`00ae1d58 : nt!KiDispatchException+0x53b
    fffff880`03e90a40 fffff800`030b88fa : 00000000`00000001 00000000`00013220 00000000`774d4e01 00000000`774a0000 : nt!KiExceptionDispatch+0xc2
    fffff880`03e90c20 00000000`774b57bd : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x23a (TrapFrame @ fffff880`03e90c20)
    00000000`00ae1000 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x774b57bd
    start end module name
    fffff800`00bc5000 fffff800`00bcf000 kdcom kdcom.dll Mon Jul 13 21:31:07 2009 (4A5BDFDB)
    fffff800`03001000 fffff800`0304a000 hal hal.dll Mon Jul 13 21:27:36 2009 (4A5BDF08)
    fffff800`0304a000 fffff800`03627000 nt ntkrnlmp.exe Tue Oct 26 22:43:09 2010 (4CC791BD)
    fffff880`00c00000 fffff880`00c1a000 rassstp rassstp.sys Mon Jul 13 20:10:25 2009 (4A5BCCF1)
    fffff880`00c5b000 fffff880`00c9f000 mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:29:10 2009 (4A5BDF66)
    fffff880`00c9f000 fffff880`00cb3000 PSHED PSHED.dll Mon Jul 13 21:32:23 2009 (4A5BE027)
    fffff880`00cb3000 fffff880`00d11000 CLFS CLFS.SYS Mon Jul 13 19:19:57 2009 (4A5BC11D)
    fffff880`00d11000 fffff880`00dd1000 CI CI.dll Mon Jul 13 21:32:13 2009 (4A5BE01D)
    fffff880`00dd1000 fffff880`00df2000 raspptp raspptp.sys Mon Jul 13 20:10:18 2009 (4A5BCCEA)
    fffff880`00e00000 fffff880`00e2f000 ndiswan ndiswan.sys Mon Jul 13 20:10:11 2009 (4A5BCCE3)
    fffff880`00e3f000 fffff880`00ee3000 Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
    fffff880`00ee3000 fffff880`00ef2000 WDFLDR WDFLDR.SYS Mon Jul 13 19:19:54 2009 (4A5BC11A)
    fffff880`00ef2000 fffff880`00f49000 ACPI ACPI.sys Mon Jul 13 19:19:34 2009 (4A5BC106)
    fffff880`00f49000 fffff880`00f52000 WMILIB WMILIB.SYS Mon Jul 13 19:19:51 2009 (4A5BC117)
    fffff880`00f52000 fffff880`00f5c000 msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
    fffff880`00f5c000 fffff880`00f8f000 pci pci.sys Mon Jul 13 19:19:51 2009 (4A5BC117)
    fffff880`00f8f000 fffff880`00f9c000 vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
    fffff880`00f9c000 fffff880`00fb1000 partmgr partmgr.sys Mon Jul 13 19:19:58 2009 (4A5BC11E)
    fffff880`00fb1000 fffff880`00fc6000 volmgr volmgr.sys Mon Jul 13 19:19:57 2009 (4A5BC11D)
    fffff880`00fc6000 fffff880`00fda000 fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
    fffff880`00fda000 fffff880`00ffe000 rasl2tp rasl2tp.sys Mon Jul 13 20:10:11 2009 (4A5BCCE3)
    fffff880`01000000 fffff880`0108c000 mv91xx mv91xx.sys Fri Dec 25 01:45:39 2009 (4B345F93)
    fffff880`0108c000 fffff880`01094000 mvxxmm mvxxmm.sys Fri Dec 25 01:45:15 2009 (4B345F7B)
    fffff880`01094000 fffff880`0109f000 amdxata amdxata.sys Tue May 19 13:56:59 2009 (4A12F2EB)
    fffff880`0109f000 fffff880`010eb000 fltmgr fltmgr.sys Mon Jul 13 19:19:59 2009 (4A5BC11F)
    fffff880`010f1000 fffff880`0114d000 volmgrx volmgrx.sys Mon Jul 13 19:20:33 2009 (4A5BC141)
    fffff880`0114d000 fffff880`01154000 pciide pciide.sys Mon Jul 13 19:19:49 2009 (4A5BC115)
    fffff880`01154000 fffff880`01164000 PCIIDEX PCIIDEX.SYS Mon Jul 13 19:19:48 2009 (4A5BC114)
    fffff880`01164000 fffff880`01184000 jraid jraid.sys Mon May 31 01:44:28 2010 (4C034CBC)
    fffff880`01184000 fffff880`011b3000 SCSIPORT SCSIPORT.SYS Mon Jul 13 20:01:04 2009 (4A5BCAC0)
    fffff880`011b3000 fffff880`011cd000 mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
    fffff880`011cd000 fffff880`011d6000 atapi atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
    fffff880`011d6000 fffff880`01200000 ataport ataport.SYS Mon Jul 13 19:19:52 2009 (4A5BC118)
    fffff880`01200000 fffff880`01230000 CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
    fffff880`01240000 fffff880`013e3000 Ntfs Ntfs.sys Mon Jul 13 19:20:47 2009 (4A5BC14F)
    fffff880`013e3000 fffff880`013fe000 raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
    fffff880`01400000 fffff880`0143a000 rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
    fffff880`0143a000 fffff880`01474000 fvevol fvevol.sys Fri Sep 25 22:34:26 2009 (4ABD7DB2)
    fffff880`01474000 fffff880`0148a000 disk disk.sys Mon Jul 13 19:19:57 2009 (4A5BC11D)
    fffff880`0149f000 fffff880`014fd000 msrpc msrpc.sys Mon Jul 13 19:21:32 2009 (4A5BC17C)
    fffff880`014fd000 fffff880`01517000 ksecdd ksecdd.sys Mon Jul 13 19:20:54 2009 (4A5BC156)
    fffff880`01517000 fffff880`0158a000 cng cng.sys Mon Jul 13 19:49:40 2009 (4A5BC814)
    fffff880`0158a000 fffff880`0159b000 pcw pcw.sys Mon Jul 13 19:19:27 2009 (4A5BC0FF)
    fffff880`0159b000 fffff880`015a5000 Fs_Rec Fs_Rec.sys Mon Jul 13 19:19:45 2009 (4A5BC111)
    fffff880`015a5000 fffff880`015f1000 volsnap volsnap.sys Mon Jul 13 19:20:08 2009 (4A5BC128)
    fffff880`01600000 fffff880`0164a000 fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
    fffff880`0164a000 fffff880`01653000 hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
    fffff880`01658000 fffff880`0174a000 ndis ndis.sys Mon Jul 13 19:21:40 2009 (4A5BC184)
    fffff880`0174a000 fffff880`017aa000 NETIO NETIO.SYS Mon Jul 13 19:21:46 2009 (4A5BC18A)
    fffff880`017aa000 fffff880`017d5000 ksecpkg ksecpkg.sys Fri Dec 11 01:03:32 2009 (4B21E0B4)
    fffff880`017d5000 fffff880`017e5000 vmstorfl vmstorfl.sys Mon Jul 13 19:42:54 2009 (4A5BC67E)
    fffff880`017e5000 fffff880`017ed000 spldr spldr.sys Mon May 11 12:56:27 2009 (4A0858BB)
    fffff880`017ed000 fffff880`017ff000 mup mup.sys Mon Jul 13 19:23:45 2009 (4A5BC201)
    fffff880`01800000 fffff880`019fd000 tcpip tcpip.sys Sun Jun 13 23:39:04 2010 (4C15A458)
    fffff880`02c00000 fffff880`02c3e000 1394ohci 1394ohci.sys Mon Jul 13 20:07:12 2009 (4A5BCC30)
    fffff880`02c3e000 fffff880`02cca000 dump_mv91xx dump_mv91xx.sys Fri Dec 25 01:45:39 2009 (4B345F93)
    fffff880`02cdc000 fffff880`02ce4000 dump_mvxxmm dump_mvxxmm.sys Fri Dec 25 01:45:15 2009 (4B345F7B)
    fffff880`02cf7000 fffff880`02d21000 cdrom cdrom.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
    fffff880`02d21000 fffff880`02d2a000 Null Null.SYS Mon Jul 13 19:19:37 2009 (4A5BC109)
    fffff880`02d2a000 fffff880`02d31000 Beep Beep.SYS Mon Jul 13 20:00:13 2009 (4A5BCA8D)
    fffff880`02d31000 fffff880`02d3f000 vga vga.sys Mon Jul 13 19:38:47 2009 (4A5BC587)
    fffff880`02d3f000 fffff880`02d64000 VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
    fffff880`02d64000 fffff880`02d74000 watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
    fffff880`02d74000 fffff880`02d7d000 RDPCDD RDPCDD.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
    fffff880`02d7d000 fffff880`02d86000 rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
    fffff880`02d86000 fffff880`02d8f000 rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
    fffff880`02d8f000 fffff880`02d9a000 Msfs Msfs.SYS Mon Jul 13 19:19:47 2009 (4A5BC113)
    fffff880`02d9a000 fffff880`02dab000 Npfs Npfs.SYS Mon Jul 13 19:19:48 2009 (4A5BC114)
    fffff880`02dab000 fffff880`02dc9000 tdx tdx.sys Mon Jul 13 19:21:15 2009 (4A5BC16B)
    fffff880`02dc9000 fffff880`02dd6000 TDI TDI.SYS Mon Jul 13 19:21:18 2009 (4A5BC16E)
    fffff880`02dd6000 fffff880`02dec000 AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
    fffff880`02dec000 fffff880`02dfb000 mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
    fffff880`03c00000 fffff880`03c1b000 wanarp wanarp.sys Mon Jul 13 20:10:21 2009 (4A5BCCED)
    fffff880`03c1b000 fffff880`03c2f000 termdd termdd.sys Mon Jul 13 20:16:36 2009 (4A5BCE64)
    fffff880`03c2f000 fffff880`03c80000 rdbss rdbss.sys Mon Jul 13 19:24:09 2009 (4A5BC219)
    fffff880`03c80000 fffff880`03c8c000 nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
    fffff880`03c8c000 fffff880`03c97000 mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
    fffff880`03c97000 fffff880`03ca6000 discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
    fffff880`03cb1000 fffff880`03d3b000 afd afd.sys Mon Jul 13 19:21:40 2009 (4A5BC184)
    fffff880`03d3b000 fffff880`03d80000 netbt netbt.sys Mon Jul 13 19:21:28 2009 (4A5BC178)
    fffff880`03d80000 fffff880`03d89000 wfplwf wfplwf.sys Mon Jul 13 20:09:26 2009 (4A5BCCB6)
    fffff880`03d89000 fffff880`03daf000 pacer pacer.sys Mon Jul 13 20:09:41 2009 (4A5BCCC5)
    fffff880`03daf000 fffff880`03dc5000 vwififlt vwififlt.sys Mon Jul 13 20:07:22 2009 (4A5BCC3A)
    fffff880`03dc5000 fffff880`03dd4000 netbios netbios.sys Mon Jul 13 20:09:26 2009 (4A5BCCB6)
    fffff880`03dd4000 fffff880`03df1000 serial serial.sys Mon Jul 13 20:00:40 2009 (4A5BCAA8)
    fffff880`03df1000 fffff880`03e00000 kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
    fffff880`04200000 fffff880`0420b000 rdpbus rdpbus.sys Mon Jul 13 20:17:46 2009 (4A5BCEAA)
    fffff880`04212000 fffff880`04295000 csc csc.sys Mon Jul 13 19:24:26 2009 (4A5BC22A)
    fffff880`04295000 fffff880`042b3000 dfsc dfsc.sys Mon Jul 13 19:23:44 2009 (4A5BC200)
    fffff880`042b3000 fffff880`042c4000 blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
    fffff880`042c4000 fffff880`042ea000 tunnel tunnel.sys Mon Jul 13 20:09:37 2009 (4A5BCCC1)
    fffff880`042ea000 fffff880`04300000 intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
    fffff880`04300000 fffff880`04330000 nusb3xhc nusb3xhc.sys Thu Apr 22 21:34:36 2010 (4BD0F92C)
    fffff880`04330000 fffff880`04331f00 USBD USBD.SYS Mon Jul 13 20:06:23 2009 (4A5BCBFF)
    fffff880`04332000 fffff880`04388000 USBPORT USBPORT.SYS Mon Jul 13 20:06:31 2009 (4A5BCC07)
    fffff880`04388000 fffff880`043df000 Rt64win7 Rt64win7.sys Mon Mar 22 05:57:14 2010 (4BA73EFA)
    fffff880`043df000 fffff880`043ef000 CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
    fffff880`043ef000 fffff880`043fb000 ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
    fffff880`04c2e000 fffff880`04c71000 ks ks.sys Wed Mar 03 23:32:25 2010 (4B8F37D9)
    fffff880`04c71000 fffff880`04c83000 umbus umbus.sys Mon Jul 13 20:06:56 2009 (4A5BCC20)
    fffff880`04c83000 fffff880`04c9b000 nusb3hub nusb3hub.sys Thu Apr 22 21:34:35 2010 (4BD0F92B)
    fffff880`04c9b000 fffff880`04cf5000 usbhub usbhub.sys Mon Jul 13 20:07:09 2009 (4A5BCC2D)
    fffff880`04cf5000 fffff880`04d0a000 NDProxy NDProxy.SYS Mon Jul 13 20:10:05 2009 (4A5BCCDD)
    fffff880`04d0a000 fffff880`04d33000 nvhda64v nvhda64v.sys Thu Nov 11 18:10:36 2010 (4CDC77EC)
    fffff880`04d33000 fffff880`04d70000 portcls portcls.sys Mon Jul 13 20:06:27 2009 (4A5BCC03)
    fffff880`04d70000 fffff880`04d92000 drmk drmk.sys Mon Jul 13 21:01:25 2009 (4A5BD8E5)
    fffff880`04d92000 fffff880`04d97200 ksthunk ksthunk.sys Mon Jul 13 20:00:19 2009 (4A5BCA93)
    fffff880`04d98000 fffff880`04db9000 WudfPf WudfPf.sys Mon Jul 13 20:05:37 2009 (4A5BCBD1)
    fffff880`04db9000 fffff880`04ddc000 mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A)
    fffff880`05c00000 fffff880`05c19000 HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
    fffff880`05c19000 fffff880`05c21080 HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
    fffff880`05c22000 fffff880`05c2f000 mouhid mouhid.sys Mon Jul 13 20:00:20 2009 (4A5BCA94)
    fffff880`05c2f000 fffff880`05c3d000 kbdhid kbdhid.sys Mon Jul 13 20:00:20 2009 (4A5BCA94)
    fffff880`05c3d000 fffff880`05c60000 luafv luafv.sys Mon Jul 13 19:26:13 2009 (4A5BC295)
    fffff880`05c74000 fffff880`05e9a300 RTKVHD64 RTKVHD64.sys Fri Jan 29 01:48:35 2010 (4B6284C3)
    fffff880`05e9b000 fffff880`05f6b000 bcmwlhigh664 bcmwlhigh664.sys Thu Nov 05 19:27:07 2009 (4AF36D5B)
    fffff880`05f6b000 fffff880`05f78000 vwifibus vwifibus.sys Mon Jul 13 20:07:21 2009 (4A5BCC39)
    fffff880`05f78000 fffff880`05f84000 Dxapi Dxapi.sys Mon Jul 13 19:38:28 2009 (4A5BC574)
    fffff880`05f84000 fffff880`05f92000 crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
    fffff880`05f92000 fffff880`05fa0000 monitor monitor.sys Mon Jul 13 19:38:52 2009 (4A5BC58C)
    fffff880`05fa0000 fffff880`05faa000 dump_diskdump dump_diskdump.sys Mon Jul 12 23:32:05 2010 (4C3BDE35)
    fffff880`05faa000 fffff880`05fbd000 dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
    fffff880`05fbd000 fffff880`05fda000 usbccgp usbccgp.sys Mon Jul 13 20:06:45 2009 (4A5BCC15)
    fffff880`05fda000 fffff880`05fe8000 hidusb hidusb.sys Mon Jul 13 20:06:22 2009 (4A5BCBFE)
    fffff880`05fe8000 fffff880`05ffd000 lltdio lltdio.sys Mon Jul 13 20:08:50 2009 (4A5BCC92)
    fffff880`07200000 fffff880`072c8000 HTTP HTTP.sys Mon Jul 13 19:22:16 2009 (4A5BC1A8)
    fffff880`072cd000 fffff880`07320000 nwifi nwifi.sys Mon Jul 13 20:07:23 2009 (4A5BCC3B)
    fffff880`07320000 fffff880`07333000 ndisuio ndisuio.sys Mon Jul 13 20:09:25 2009 (4A5BCCB5)
    fffff880`07333000 fffff880`0734b000 rspndr rspndr.sys Mon Jul 13 20:08:50 2009 (4A5BCC92)
    fffff880`0734b000 fffff880`07369000 bowser bowser.sys Mon Jul 13 19:23:50 2009 (4A5BC206)
    fffff880`07369000 fffff880`07381000 mpsdrv mpsdrv.sys Mon Jul 13 20:08:25 2009 (4A5BCC79)
    fffff880`07381000 fffff880`073ae000 mrxsmb mrxsmb.sys Sat Feb 27 02:52:19 2010 (4B88CF33)
    fffff880`073ae000 fffff880`073fc000 mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C)
    fffff880`07a00000 fffff880`07a67000 srv2 srv2.sys Thu Aug 26 23:37:46 2010 (4C77330A)
    fffff880`07ad1000 fffff880`07b77000 peauth peauth.sys Mon Jul 13 21:01:19 2009 (4A5BD8DF)
    fffff880`07b77000 fffff880`07b82000 secdrv secdrv.SYS Wed Sep 13 09:18:38 2006 (4508052E)
    fffff880`07b82000 fffff880`07baf000 srvnet srvnet.sys Thu Aug 26 23:37:24 2010 (4C7732F4)
    fffff880`07baf000 fffff880`07bc1000 tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
    fffff880`08014000 fffff880`080aa000 srv srv.sys Thu Aug 26 23:38:00 2010 (4C773318)
    fffff880`0fe00000 fffff880`0fe46000 dxgmms1 dxgmms1.sys Tue Jan 25 23:22:12 2011 (4D3FA174)
    fffff880`0fe46000 fffff880`0fe6a000 HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
    fffff880`0fe6d000 fffff880`10ac7d00 nvlddmkm nvlddmkm.sys Fri Jan 07 21:07:22 2011 (4D27C6DA)
    fffff880`10ac8000 fffff880`10ac9180 nvBridge nvBridge.kmd Fri Jan 07 20:57:22 2011 (4D27C482)
    fffff880`10aca000 fffff880`10bbe000 dxgkrnl dxgkrnl.sys Tue Jan 25 23:22:56 2011 (4D3FA1A0)
    fffff880`10bbe000 fffff880`10bcb000 usbuhci usbuhci.sys Mon Jul 13 20:06:27 2009 (4A5BCC03)
    fffff880`10bcb000 fffff880`10bdc000 usbehci usbehci.sys Mon Jul 13 20:06:30 2009 (4A5BCC06)
    fffff880`10bdc000 fffff880`10be4000 ASACPI ASACPI.sys Wed Jul 15 23:31:29 2009 (4A5E9F11)
    fffff880`10be4000 fffff880`10bf0000 serenum serenum.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
    fffff880`10bf0000 fffff880`10bf9000 wmiacpi wmiacpi.sys Mon Jul 13 19:31:02 2009 (4A5BC3B6)
    fffff880`10bf9000 fffff880`10bfa480 swenum swenum.sys Mon Jul 13 20:00:18 2009 (4A5BCA92)
    fffff960`000e0000 fffff960`003f0000 win32k win32k.sys Tue Jan 04 22:59:44 2011 (4D23ECB0)
    fffff960`00510000 fffff960`0051a000 TSDDD TSDDD.dll Mon Jul 13 20:16:34 2009 (4A5BCE62)
    fffff960`007d0000 fffff960`007f7000 cdd cdd.dll Wed Jan 26 01:31:34 2011 (4D3FBFC6)
    fffff960`00960000 fffff960`009c1000 ATMFD ATMFD.DLL Fri Jan 07 00:49:20 2011 (4D26A960)

    Unloaded modules:
    fffff880`0148a000 fffff880`01498000 crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    ImageSize: 0000E000
    fffff880`015f1000 fffff880`015fb000 dump_scsiport.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    ImageSize: 0000A000
    fffff880`02c50000 fffff880`02cdc000 dump_mv91xx.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    ImageSize: 0008C000
    fffff880`02ce4000 fffff880`02cf7000 dump_dumpfve.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    ImageSize: 00013000
    Closing open log file c:debuglog.txt
     
  9. 2011/04/09
    Arie

    Arie Administrator Administrator Staff

    Joined:
    2001/12/27
    Messages:
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    Arie,
    #8
  10. 2011/04/10
    PeterT

    PeterT Inactive Thread Starter

    Joined:
    2011/04/04
    Messages:
    6
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    0
    I have followed your instructions and after updating my BIOS, I get the message "Reboot and select a proper boot device or insert boot media in selected boot device and press any key ". I already went into the BIOS setup and hit "Load Setup Defaults ". Now I cannot pass this screen, how can I fix this?
     
  11. 2011/04/12
    Arie

    Arie Administrator Administrator Staff

    Joined:
    2001/12/27
    Messages:
    15,174
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    412
    You'll have to go back in your BIOS and make sure that your SATA drives are set to IDE or AHCI, not to RAID. Also check that your hard drive is set as the 2nd boot device (after CD or DVD).
     

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