Resolved [Opening downloaded Word .docx file shows only 'code']

When I download my Prediction League table from the Website the language fails to display properly, the language is set correctly to English and to be read with MS Word but this does not happen. A file conversion box appears containing "gobbledegook" and this shows the language as Western European, why I don`t know? I cannot change this in the list provided by the box.
I am using WINDOWS VISTA, any ideas to fix this will be appreciated.

 

Try searching on their website for "troubleshooting" or system requirements. Check if you have the system requirements they need for their "calculator" (predictor? ).

I expect Western European should work, there seems to be something else involved if you get gobbledegook. I am not sure what you mean by "file conversion box" though. If it wants to "convert" something, think about what software might be trying to do the conversion. Does it belong to another program? Do you have any language conversion programs installed? Check in Regional and Language Settings in Control Panel.

Matt

 

Thanks for your reply, I am having some difficulty getting my head around this. I did not say that the problem is only on my LAPTOP, it opens ok on my Desktop PC. Furthermore on the site to which I refer there are 4 links and 3 of them open ok, just the one is troublesome. It differs from the other 3 in that it is a table, maybe constructed in MS EXCEL or similar.
I will have another go at it and see if I can either solve it or explain the problem more clearly.

 

OK, good.

You will need to tell or show us how the gobbledegook looks. Does it show the cells of the table or just lots of characters? Are there any English words in the gobbledegook? Can you identify another language like French, Russian, an Asian language?

A lot of non-standard items are run by Java script. You might need to upgrade Java. Windows has Java or there is Sun Java. Windows updates their Java with Windows Updates. If you have Sun Java there will be an icon in Control Panel. Check both computers. Sometimes you will get a separate box/window pop up that says something like "Java Script Void (0)" in the bottom left-hand corner, that's a Java script box.

Something else that might (possibly?) be a factor is Adobe Flashplayer. You can update it at the Adobe website.

I know you are saying it is like MS Excel, but you don't need Excel for things on the internet, so don't think Excel is a factor.

I will move this thread to the Internet Explorer forum, let us know if you are not using IE as the browser. The system is Windows XP, what Service Pack do you have? EDIT: I just see

but the thread was started in the Windows XP forum.


Matt

 

Thanks for this, I will do further work on it and let you know.

 

Browsing Download

I still have the problem despite installing Adobe Flashplayer and updating Java.
I have taken a screenshot of the gobbledegook but cant figure out how to send it for your perusal, please advise.

 

OK the Screenshot can now be viewed at www.ecwood.co.uk/BBS

 

Thanks for both replies MS Word version is 2003, I will try as suggested.

 

OK will do

 

Many thanks TonyT. Your solution has worked. A very frustrating problem solved... Cheers!

 

Where do I mark the problem as RESOLVED please?

 

Thanks