Resolved Volume icon missing no sound

System WINDOWS XP 2002


Hello, I have just had virus removed from my computer and it is now generally great but I have lost the 'volume' icon on my start bar and now there is no sound on my computer? Have checked in devices and it all seems to be ok apart from under System Speaker it says 'no driver installed' Do I have to reinstall this please???

 

Most likely,

Follow this Dell page: Welcome to Home User Support to locate necessary drivers for your system.

BTW there is no such operating system as Windows XP 2002

 

Thanks for speedy repy. My computer details say ' Microsoft Windows XP version 2002 ' ( so sorry I forgot to put 'version' lol)

Just off to Home Users Support will report back.

 

Went into Home Users Support but found it hard to follow instructions did try but still have no sound!!! When checking under Audio & System it all appears to be there except the System Speaker one which says 'No drivers installed'. I am not quite experienced enough to know which exact drivers to download.

 

Ok small steps...

1) What did you find confusing about the Dell page?

 

It isn't their fault.I just don't know the actual name of the driver I am supposed to download!!!!

 

Post your service tag number and I'll take a look

 

Evan, hence my request for a service tag, the model number isn't the only issue with Snowdrops details. I do think we should tackle this problem one small step at a time.

 

You may have already checked these settings, but if not you may want to take a look...

* In the Control Panel, click the Sounds and Audio Devices icon.

* On the Volume tab, make sure there's a check in the box to Place Volume Icon in the taskbar.

* Still in the Device Volume section, click Advanced and make sure none of the devices except the microphone are muted. Also make sure all of the device volumes are set to their midpoints.

* Still on the Volume tab, in the Speaker Settings section, click on Advanced and make sure the correct speaker setup is selected from the drop-down list.

* On the Audio tab in the Sound Playback section, make sure your correct Default Device is selected.

 

Evan it is a Dell 3100 and Wildfire tag no is: 30KB52J and Rick when I go to the volume tab it is a grey area so I cannot click on anything! and it says' no audio device' and thank you all for trying to help!!

ps there is also another tag no 2PDF281

 

This isn't possible because he has no driver for it.

 

Cheers Snowdrop,

Entering that tag (which does fit with a dimension 3100), and changing category to audio only shows one option. Where's the confusion?

 

Different wave length. Carry on.

 

MrBill, we're pulling in different directions for the same result (I was trying to educate Snowdrop). Can I leave this with you or will you leave it with me to avoid breaking more eggs?

 

Wildfire. I see what you are doing. They were having such a hard time, I thought that I would help. I will remove my post and let they continue to learn your way. No harm done. Couldn't delet it, so did it different.

 

That was the first thing I checked for and there are no yellow exclamation marks by anything. Looks like its just me an you from now on Wildfire!! lol. Seriously though I will follow your instructions to the letter in future.

ps Thanks anyway Mr Bill for trying.

 

So have you installed the only available audio driver, and if so did it work?

 

Thanks Evan, you beat me to it