ehternet problem on vostro v13

Join Date: Jan 2010
Windows 7 Professional
189 posts



Dell Vostro v13 ethenet connection problem

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I can not get it to recognize the connected cable. The router works with other computers, the cable works with other computers, and my computer says the adapeter is working properly. I uninstaled and reinstalled and udated driveers. Same results. The adapter is a Realtec PCIe GBE Family controller. When I go to advanced properties, I see many options of things to enable or disable. They are greek to me. I feel something is not enabled correctly. Can anyone tell the the correct setup to get this to work?
Thanks,
Bill

 

When I try to open internet explorer, it say windows cannot open this website, and it gives the the "Diagnose Problem screen ". I try that, and it says windows could not find the problem, please contact your network administrator.

 

What's the OS ?

In cmd prompt type ipconfig /all > lan.txt & copy the contents of lan.txt here.

 

Can't get the command prompt nor run to respond to that command.
Running W7 Pro

 

Press Winkey + R. You should get a run prompt window. Type cmd & press enter.

 

Did that, hit enter, and it just goes to the next line, and nothing??

 

Did what ? Post #6 only or post #6 + #4 ?

 

Fyi

My ehternet adapter was fried. Never had this happen in all my years of computing. It showed working preperly in Device manger properties. Go figure.