100% CPU Usage

To users of XP SP-1 Home and Outlook 2000, try this, ctrl-alt-del, click on the performance tab, wait 30-60 seconds, now watch your CPU usage, does it go to or near 100% in Task Manager?

After reading several posts on the office update site, I found out I'm not
alone. I did a ctrl-alt-del and low a behold my CPU usage in Task Manager
also shows 100%. I can get the usage to go down by holding the mouse button
down while hovering over the minimize or restore buttons, but the usage goes
back up to 100% and stays there as soon as I release the mouse button. I never checked
this when I was at office SP-1 or SP-2, so I cant tell you if it was happening then.

I switched from Outlook 2000 to Outlook Express 6 (6.00.2800.1106). Outlook
Express 6 does not exhibit this issue. For now I'm staying with OE6
rather than taking a chance on frying my CPU, I'll switch back if and when
they fix it. Anyone have contacts in MS?

XP SP-1 Home
Outlook 2000 SP-3 (9.0.0.6627)
PIII
ATI Radeon SDR 32mb card with latest 7200 series drivers.

 

This issue has been raised before and I just happened to make a copy of the text of the thread...here it is, along with a suggested solution:

Finding that CPU usage spikes to 100% when using any folder is definitely a bug in SP1. Having looked at posts here, at IExBeta forums and at warp2search forums, its happening across Via and Intel chipsets, whether loaded as ACPI or standard PC. Also, as noticed at IEXBeta forum, if you go My Computer > Tools > Folder Options > General Tab and select 'Use Windows Classic Folders', the problem disappears completely.

To test for this Ctrl+Alt+Delete to bring up Windows Task Manager. Select Performance Tab and pay attention to the CPU Usage meter. Open My Computer, select any drive, even a CD drive, and right click and hold, leaving the menu drawn. Watch your CPU usage climb to 100% and stay there as long as you keep the menu open! Change to windows classic folders and repeat experiment.

Until a solution is found I suggest opening My Computer, go Tools > Folder Options - General Tab, select Use Windows Classic Folders, click apply, THEN select View Tab and click the button Apply to All Folder and then okay out. Reboot and you're away.

 

Thanks Doubleu,

Hmm, I didn't realize it was that wide spread of an issue. I've seen only a few posts on Microsoft's newsgroups, I guess it's because the normal user wouldn't never know it was happening unless they went to Task Manager. When you say "SP-1 ", are you referring to XP SP-1, or Office SP-1?