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Resolved Can't open email word file

Discussion in 'Other PC Software' started by dolphin, 2011/03/08.

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  1. 2011/03/11
    dolphin

    dolphin Well-Known Member Thread Starter

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    It is MS Works.
    I can not open any docs that have been sent to me.
     
    dolphin,
    #21
  2. 2011/03/11
    Whiskeyman Lifetime Subscription

    Whiskeyman Inactive Alumni

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    Try changing the file extension for.doc to .rtf then open it with Works.
     
    Whiskeyman,
    #22


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  4. 2011/03/12
    PeteC

    PeteC SuperGeek Staff

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    If Whiskeyman's suggestion does not work - and it only applies if the doc is saved to the hard drive, I would reinstall Word from your Works CD.
     
    PeteC,
    #23
  5. 2011/03/12
    dolphin

    dolphin Well-Known Member Thread Starter

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    I will do that today. Thanks for your help.
     
    dolphin,
    #24
  6. 2011/03/16
    dolphin

    dolphin Well-Known Member Thread Starter

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    Okay, here is what is listed on the CD I have. I find nothing with MS Word. Although I have Word and have worked in it.
    Files currently on the CD
    Folder marked COMMON
    " " DATA
    " " FONTS
    " " PFILES
    " " PSS
    " " REDIST
    " " SXS
    " " SYSTEM
    " " SYSTEM32
    ICON " AUTORUN
    " " INSTMSIA
    " " README
    " " SETUP
    " " SETUP (this one is shaped like a steno notebook)

    So where do I go from here?
     
    dolphin,
    #25
  7. 2011/03/16
    PeteC

    PeteC SuperGeek Staff

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    To clarify - which version of Works do you have? Need to know to check if Word is included rather than Works Word Processor which is a different animal.

    Post the answer before following the suggestions below.

    You cannot install Word from within the CD - you will need to put the Works CD into the drive and allow it to run. If a repair option is given take that or, if no such option exists go for a full install.

    If the computer bitches at that the only option is to uninstall Works and make a clean install.
     
    PeteC,
    #26
  8. 2011/03/16
    dolphin

    dolphin Well-Known Member Thread Starter

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    I am so tired of dealing with this-grrrrrrrr

    Microsoft Works 8.5

    Microsoft word works processor ,Microsoft Works
     
    dolphin,
    #27
  9. 2011/03/16
    PeteC

    PeteC SuperGeek Staff

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    I have been unable to determine whether or not Word as opposed to Works Word Processor is included in that version, but there are instructions here for repairing/re-installing Works 8.5 .....

    How to Reinstall Microsoft Works 8.5
     
    PeteC,
    #28
  10. 2011/03/16
    dolphin

    dolphin Well-Known Member Thread Starter

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    Will give that a try. Thanks PeteC
     
    dolphin,
    #29
  11. 2011/03/16
    dolphin

    dolphin Well-Known Member Thread Starter

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    Yippee- I reisntalled works but still could not open that .doc. So I did what Whiskeyman suggested and I can now open with wordpad.

    Thanks guys!
     
    dolphin,
    #30
  12. 2011/03/17
    PeteC

    PeteC SuperGeek Staff

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    You're welcome :) although I have no idea what the real issue is.

    Please mark this thread as 'Resolved', see .....
     
    PeteC,
    #31
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