intermittent usb mouse

the mouse on my HP laptop sometimes freezes. changed ports no avail. changed mice no change. disabled usb power saving no change. laptop on charger all the time. installed service pack duh no change, but less frequent. touchpad always works. cant turn off solitaire with touchpad after usb mouse quits. win7 home OS.

 

Hi and welcome to the WindowsBBS community.

Can you do Ctrl + Alt + Del -> Task Manager? Check for "Not Responding ".

I would go to the HP website and update the drivers/software for the HID (Human Interface Devices) which are the touchpad and keypad on a laptop (most often manufacturers use Synaptics drivers/software).

Do you have any drivers/software installed for an external mouse (maybe wireless keyboard/mouse), I wouldn't just upgrade those, I would uninstall them and find updated downloads or reinstall the original drivers/software off the CD...IF the mouse/keyboard needed them (they could work quite well without drivers/software installed).

Also check in Control Panel -> Programs and Features (I expect it is the same as Vista, which I run) for software/drivers of HIDs that you might have previously installed and no longer use.

Matt

 

I will try these suggestions the next time I get to that machine.

Thanks for your input.

JimF