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compaq cq40 failure

Discussion in 'Mobile Devices' started by missnow, 2011/03/12.

  1. 2011/03/12
    missnow

    missnow Inactive Thread Starter

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    hi, i have one compaq cq40-627TU.
    yesterday as i surfed the net suddenly the laptop slow down and off unexpectedly. when i tried to on the power, the compaq logo display as usual n the this thing appear on the screen.
    'no bootable device, please insert boot disk and press any key'

    i have no idea whats going on, and i desperately need any help from expertise here.

    im using win7.

    TQ
     
    missnow,
    #1
  2. 2011/03/12
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Hi missnow, Welcome to Windowsbbs! :)

    Try going into the computers BIOS and check to see if the harddrive is listed as the first bootable device. To enter your BIOS there is a key you have to press to enter the BIOS setup utility. On Compaq labtops the key is normally F1, F2, or F12. Once you get into the BIOS verify that your harddrive is detected.

    If the harddrive isn't detected in the BIOS then your harddrive might be going south. If thats the case then check out the harddrive using the manufacturer's disk diagnostics:

    ExcelStore

    Fujitsu

    Hitachi/IBM

    Samsung

    Seagate, Maxtor, Quantum

    Toshiba

    Western Digital
     
    Last edited: 2011/03/12
    Evan Omo,
    #2


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  4. 2011/03/12
    missnow

    missnow Inactive Thread Starter

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    hi, tq for replying!

    ive did all those thing and surprisingly when i tried to do primary disk check, it appear no hard disk exist.

    why is that?

    can it be my hard disk already damaged?
     
    missnow,
    #3
  5. 2011/03/12
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Yes it could be. Since its not recognized in the BIOS you should check out the drive using the disk diagnotistic software mentioned above.

    Especially considering how your computer just shut off and now won't even boot up normally.

    If you already checked the drive using the diagnostic utility then I would try and get any data you can off the harddrive. Do you have a backup of your data?
     
    Evan Omo,
    #4
  6. 2011/03/12
    missnow

    missnow Inactive Thread Starter

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    hi, er can u show me step by step on how to do the diagnostic thingy?
    i'd really an IT blind :p

    thanks for ur help!
     
    missnow,
    #5
  7. 2011/03/12
    missnow

    missnow Inactive Thread Starter

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    ok i've tried with seatools for DOS and it appear 'no hard drives found'
    i guess definitely my hard drives died already.. :(
     
    missnow,
    #6
  8. 2011/03/12
    MrBill

    MrBill SuperGeek WindowsBBS Team Member

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    Did you upgrade this PC to Win 7? Have you tried to get into the bios on bootup to see if the HD is installed?
     
    MrBill,
    #7
  9. 2011/03/12
    missnow

    missnow Inactive Thread Starter

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    yup2. no harddisk exist/installed. this laptop comes with win7 when i bought in last years.. if this hard disk damage, can i get a new one and put it in the laptop? what will happen to my operating system? do i have to install new windows?
     
    missnow,
    #8
  10. 2011/03/12
    rsinfo

    rsinfo SuperGeek Alumni

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    Your laptop may still be in warranty. Talk to Compaq/HP.
     
    rsinfo,
    #9
  11. 2011/03/12
    MrBill

    MrBill SuperGeek WindowsBBS Team Member

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    From a couple of Google sites, this laptop either came from the factory with XP or Vista. Not 7. In the BIOS, did you set default settings?
     
    MrBill,
    #10
  12. 2011/03/12
    missnow

    missnow Inactive Thread Starter

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    hyeee,
    yes as stated in the BIOS, it appear NON VISTA.
    i actually know nothing abt this :(

    no more warranty... over already last nov..

    any suggestion?

    sell the laptop or get a new hard drive with new windows install?
     
    missnow,
    #11
  13. 2011/03/13
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    I would keep the labtop but replace the harddrive. You will have to reinstall the operating system and all of your programs again but you should be able to get the computer to boot up again once the new harddrive is installed.
     
    Evan Omo,
    #12

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