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Solved Computer slow, freezing up, won't shut down properly

Discussion in 'Malware and Virus Removal Archive' started by musicteacher, 2011/03/07.

Page 2 of 2
  1. 2011/03/09
    broni

    broni Moderator Malware Analyst

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    Looks good. Go on....
     
    broni,
    #21
  2. 2011/03/10
    musicteacher

    musicteacher Well-Known Member Thread Starter

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    ESET has been scanning the computer for over 11 hours and is only 48% done. Is this normal or is something wrong? I'm nervous because my anti-virus has been off all day for this scan.
     
    musicteacher,
    #22


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  4. 2011/03/10
    broni

    broni Moderator Malware Analyst

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    Yes, it all depends on number of files.
    As long, as it progresses, let it run.
     
    broni,
    #23
  5. 2011/03/11
    musicteacher

    musicteacher Well-Known Member Thread Starter

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    ESET didn't find anything to report.
     
    musicteacher,
    #24
  6. 2011/03/11
    broni

    broni Moderator Malware Analyst

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    Your computer is clean :)

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[CLEARALLRESTOREPOINTS]
[Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC) weekly.

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. Run defrag at your convenience.

    11. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    12. Please, let me know, how your computer is doing.
     
    broni,
    #25
  7. 2011/03/12
    musicteacher

    musicteacher Well-Known Member Thread Starter

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    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: Administrator
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Administrator.FAMILY
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Administrator.YOUR-US67PI6LUV
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: All Users

    User: Betsy
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Java cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Betsy.YOUR-US67PI6LUV
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Betsy.YOUR-US67PI6LUV.000
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Christian
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Craig
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Java cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: LocalService
    ->Temp folder emptied: 66016 bytes
    ->Temporary Internet Files folder emptied: 16786 bytes

    User: NetworkService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes

    User: Owner
    ->Temp folder emptied: 287534 bytes
    ->Temporary Internet Files folder emptied: 48794400 bytes
    ->Java cache emptied: 0 bytes
    ->Flash cache emptied: 1000 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\dllcache .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 0 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
    RecycleBin emptied: 1015472 bytes

    Total Files Cleaned = 48.00 mb


    [EMPTYFLASH]

    User: Administrator

    User: Administrator.FAMILY

    User: Administrator.YOUR-US67PI6LUV

    User: All Users

    User: Betsy
    ->Flash cache emptied: 0 bytes

    User: Betsy.YOUR-US67PI6LUV
    ->Flash cache emptied: 0 bytes

    User: Betsy.YOUR-US67PI6LUV.000

    User: Christian
    ->Flash cache emptied: 0 bytes

    User: Craig
    ->Flash cache emptied: 0 bytes

    User: Default User

    User: LocalService

    User: NetworkService

    User: Owner
    ->Flash cache emptied: 0 bytes

    Total Flash Files Cleaned = 0.00 mb

    Restore points cleared and new OTL Restore Point set!

    OTL by OldTimer - Version 3.2.22.3 log created on 03122011_073543

    Files\Folders moved on Reboot...

    Registry entries deleted on Reboot...
     
    musicteacher,
    #26
  8. 2011/03/12
    broni

    broni Moderator Malware Analyst

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    Whenever ready.
     
    broni,
    #27
  9. 2011/03/17
    broni

    broni Moderator Malware Analyst

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    The issue seems to be resolved.
     
    broni,
    #28
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