Installing a new hard drive

Hello Sal Gal


I say to myself "Oh ye of little faith! "

I should have never doubted you! You did great!

The problems you now have are related to the proper Win2K drivers conflict or installation!

Just having the driver won't do could be a win98 driver, you need to be sure it is a Win2k driver!

Now as for the errors!

The PCI communications device is the improperly detected or installed modem.

The multimedia is your sound card same error!

You need to deal with them 1 at a time!

Go to device manager and remove all items with ?!

Then shut down the computer and physically remove modem from the computer!

Boot up again without the modem! Check device manager!

The sound may come in now! If it does it should ask for a driver say have disk and browse to the location of the driver!

If sound does come in, then shut down and do the same with the modem!

Let us know!

Mike

 

mflynn gave you some good advice re: pulling modem. If you wind up struggling with this for a while and since you've alread got one install under your belt, you may want to consider reformatting your new HDD and doing this all over again if you haven't already spent a lot of time putting software and data files back in.

This time, pull every card out of your machine except the video card and do the install. Then, after your first Win2k boot, shutdown and start adding cards and drivers back in one at a time. Start with your sound card. you can reference one of my earlier posts in this thread regarding the same subject.

Congratulations, so far - kind of.

 

Hey Rockster2U Take your format idea, put it in a row boat ( preferabley with hole in it ) and float it down the river. A time wasting format will not fix IRQ ( hardware ) conflicts or driver problems. Software maybe. Hardware not likely. Just moving cards around could work.

And leave the " kind of " off of the congrates cause I think that given the little bit of inadvertent confusion tossed in Sal Gal has done well.

But I do agree with the Idea when building a new system to just start with the Video ( with BASIC standard VGA setup ) and then adding one card at a time. Then making sure that OS is restarted several times before adding the next card. If 2K is anything like 98 this is almost a must do. Unless we are damned awfull lucky.

But a reformat

Removing the Modem and working with the Sound is a excellent idea. Internal modems have been known to cause problems for things like Network and Sound systems.

If you get the sound working and them plug the Modem in and it still does not work, I would suggest returning it and getting a much more reliable and And 99% less problems External.

As to the audio.

Listed (Sounds, video):
Audio codecs
Legacy Audio drives
Legacy Video capture device
VIA AC97 audio controller

Does that reflect onboard ( builtin ), a plugin card or a combination ? Although I believe I have seen AC97 on a card.

If by chance it does reflect a combo, one or the other must be disabled. I did run into that problem when I first got this MB with builtin Audio.

I do not know for sure about 2K but I believe it should contain the basic drivers to get the sound at least working.

Is the Video Capture device a separate card ?

Just looking for info so I can maybe come up with some wild ideas that some time work but other time ???.

BillyBob

 

There you go again Billy Bob. Not quite sure what crawled up your backside and spread out, but I hope this too comes to pass. Why are you so insistant on eating crow?

I think on closer examination of your worldly knowledge base, you'll find that if Sal Gal removes everything except her video card and does a brand spanking new Win2K installation after reformatting, she won't have an IRQ assigned to a modem thats not in her machine. Ditto on any other cards that are no longer in her machine. Please let me know if you find a computer, any computer, that behaves differently.

It sounds like this MB has built in Audio but Billy Bob, to your credit - AC97 can also be found on most audio cards with CMI chipsets.

Sal_Gal - "my congratulations - kind of" was meant in all sincerity. I think you have done an excellent job so far.

 

Why a ? PCI Communications -- the modem was out!

I thank you all, everything's running fine except for those pesky devices.
I went to the HCL list for W2K and it seems my modem is not W2K compatible: Aztech v90 K56, however, the CD driver has a W2K folder.

Ditto for the Asound CD.

These are the steps I took:
Remove the cover from case. Removed the PCI modem which wasn't working anyway.
Popped in the ISA modem, Aztech 56K (Compusa CD driver software).
Popped in the new hard drive at the same time popped in the new modem.
Installed W2K, it s working fine, but not finding the Sound & modem devices. Sound card in PCI slot; modem in ISA slot.

Spend lots of time trying to get the devices working. Remove the hardware in Control Panel and hope that W2K will find it; it doesn't.
Have a "sound" icon in the systray. WHy is there a ? in Device Manager next to PCI Communications if the modem isn't there?

I go into Device Manager and "disable" those ? devices.





In the device manager:
?other devices
?PCI communications Contoller
?Multimedia Controller

Listed (Sounds, video):
Audio codecs
Legacy Audio drives
Legacy Video capture device
VIA AC97 audio controller

Modem not listed

Display Adapter: ATI Technologies 128 Rage

 

I most certainly will let you know.

MINE.

Hardware problems ( Video and Audio ) on new machine with fresh install of 98.

I reformated, ( complete waste of time ) re-installed 98 and then ONE thing at a time and wound up with THE SAME STUPID problem . It turned out to be a BAD ( brand new out of the box ) Sound card. Unusual but it does happen. Just disabled the Sound card ( EL Stupido here should have tried that in the first place ) and all was well till I re-enabled it. And when a ( ISA or PCI ) SB16 does not work in 95 and/or 98 there is something drasticly wrong. Went and got the card replaced, plugged it in, restarted the machine and way we went sound and all with no help from me. 98 did it all. ( the basics anyway )

Plus ( in 98 anyway and I see no reason 2K should be any different ) just removing the cards from the Device Manger while in the safe mode ( if 2K has such a thing ), shutting the machine down, removing the card and then restarting the OS a time or two without it 98% of the time produces the same results. At least it has always worked for me on many different machines.

As far as Fromat goes ( hell I can't even spell it ) I more than likely have forgotten how to do it any way other than on a new HD. This machine and one other has been from 98 FE to ME and back to FE then to SE and has not been re-formated yet.

BillyBob

 

Good work.

I for one am gald to read that you found that out before you went thru the hassle of a format re-install.

And if that is that case a re-format would not have fixed it anyway.

BillyBob

 

Bob are you saying that I can get the devices to work?

I think the modem was a bad buy and I'm going to return it. Does it matter if the modem is ISA or PCI? [In the device lineup the modem is NOT listed, and W2K won't find the modem]

Sigh! This is just too much. I got W2K installed, got a bigger HD and now problems with the devices. Can't hear anything and can't fax anything.


The sound card is another matter. Do you suggest that I buy a new sound card that's W2K compatible?

 

AH HA. This * MIGHT * be part of the problem. I did not realize there was another Modem ( NIC ) involved here.

I am assuming that the DSL is using a Network Card. ( and is working ) Sometimes a DSL modem and and Internal modem just do not play well together.

But if the Modem is not 2K compatable I would see about returning it. And if it is of the WinModem type it ani't that great anyway.

The combo of NICs, Sound cards and Internal Modems may not always play nice together. Unless they are installed in a certain order and into certain slots. Which can be a real time consumming pain in the part of our body that we sit on.

NICs and sound cards usually play together quite peacefully.

I believe you mentioned the Sound card as being an ISA card but was shown as a PCI. That could be the incompatablitity or the Modem being place may do that also. It is un-usual for a PCI
device to mess up an ISA card but it can happen.

But and internal Modem may try to use the same IRQ as the sound card needs and keep the Sound card from working. Most sound cards will share an IRQ but a Modem may not.

BillyBob

 

Once again

"I believe you mentioned the Sound card as being an ISA card but was shown as a PCI. That could be the incompatablitity or the Modem being place may do that also. It is un-usual for a PCI
device to mess up an ISA card but it can happen "

The list under Sound in DM is:

Audio Codecs
Legacy Audio drives
Legacy video drivers
Media control devices
Standard game port
VIA AC 97 Audio controller (WDM)


ISA modem installed (Aztech).
PCI modem not in the slot.

I disabled the ?PCI Communications in the Device Manager because each time I logged onto W2K, it went looking for the PCI Communications Device (huh?, it's not in the case!)


Video codecs

 

The card is not in the slot but it is still looking for it .

When you disabled it did you shut the machine down ( power off )?

Also You may have to remove the Specific device from the device manager and power down.

Even though it is disabled the system may still look for it if it is listed in the DM.

With 98 it worked bettter to boot into the safe mode and then remove things. They would remove better cause they would not be being used. I do not know if 2K has such a thing or not.

VIA AC 97 Audio controller (WDM)

Is that telling me that the drivers are loaded for the Audio card ? Is it working ?

I know all this is is a pain you know where but what is learned now WILL maybe come in handy later. A re-format * might * fix things up THIS TIME. But you would still have no idea what the problem actually was and what to do with it if it happened later.

BillyBob

 

Need direction

Just called the company, asking for a RMA # so I can return the modem -- but -- from what you state the modem is OK. I just need to
1) take modem out.
2) reboot machine
3) Let W2K find the sound care first; correct?
4) re-install modem and see if W2K can find modem.

If it can't find modem, then return it?

 

Sal

You need to deal with them 1 at a time!

There are 7 steps to doing this!

1. Remove the devices from device mng

2. Imediately shutdown!

3. Physically remove both cards

4. (This is important) Boot up again without both of the cards this allows W2k to finish uninstalling! You should check for and correct any other errors if you see any! Hopefully it will come up without any errors!

5. Now shut down again and install "only" the sound card!

6. Boot up and let it detect and you will supply the drivers that you have!

7. Do not put the modem back in untill you have the sound working properly!

Mike

 

MY thoughts now.

Having seen somewhere in a previous reply that both the Modem and the Sound card are not 2K compatable a wild idea has crossed my mind.

The Modem and the Sound card are both removed from the DM and physicaly removed and 2K restarted withut them.

Then the machine is shutdown and the Sound card re-inserted.

Now comes that part where I could be thinking wrong.

IF 2K does not at least recognize the card and boot up with basic sound, I think the card is truely incompatable with 2K.

I would like now to see Sal_gal and the Sound card prove me wrong.

But the 7 steps that mflynn listed are very important when dealing with this type of problem.

And believe me, Win98 SE is no better when dealing with this.

BillyBob

 

mflynn

Could this be a case where some .INF files need to be cleaned out ?

I do not know about 2K but I have had to do that in 98.

BillyBob

 

Hi BB

Usually win2k is pretty good at this!

I have installed these same sound cards before!

The compatibility list is not always gospel! In some cases it merely means that MS has not tested, certified or even heard of the device!

Some software installs will tell you that if w2k or XP balks to continue anyway!

You see the way it works is these vendors have to submit their drivers to MS and "PAY" MS to certify them! And even when paying takes months to complete! Would MS do that!!!!
Specially not charge.............noooo! Some vendors will never do it because of this!

Kno wata I mean Vern!

You and yours GOOD I hope! How does a turkey like you eat his brother! Smile!

Bests wishes for thanksgiving!
Mike

 

The compatibility list is not always gospel!

Ain't that the truth. What is not supposed to be is and what is supposed to be ain't .

But in regards to the .INF files I has proplems with both a sound card and a Video card in 98 when I tried to use the wrong drivers.

Even after removing the device for the DM ( and with the sound card the card ) 98 INSISTED on using the existing .INF files even though they were the wrong ones.

Now mind you, I do not even know if 2K works that way or not.

As to Turkey. Mouth full by mouth full

Bests wishes for thanksgiving!

And the same to you and yours
BillyBob

 

I know what you say!

Many times I have had to reset the Hardware chain and let win98 refind all harware to get around this!

But I have done many win2k's and have not had this problem yet! I think they improved this!

More than XP and 2k here to! When dealing with these it also means dealing with a newer computer hence a newer BIOS too which is improved!

Mike

 

Oh yeah!

Did you notice Zephyr has left the BBS and some guy from California allready took his name!

When you leave can I get your name! I don't think some like mine!! Smile!!!!

Mike

 

Couple of few questions here?

Sal_gal - do you have a seperate sound card or are you using the onboard sound built into the motherboard? You have not been real clear on this. I believe there was a disconnected reference to ASound, but re-reading your earlier posts doesn't clarify this. Your MB picture reference indicates on-board sound. If you have a seperate sound card, have you disabled on-board sound in the bios?

Sal_gal - Have you installed Motherboard drivers yet? Via 4 in 1? V4.43 is the latest official release.

Sal_gal - Generally speaking - how long does it take to FDisk, Format and install Win2K on a 20 GIG HDD (with no Cards except Video in your computer)? How long have you been fooling around with this current problem?

Your audio drivers might be right here:
http://www.viaarena.com/?PageID=69

BB - Glad to see you are moving up in the food chain - Enjoy that Turkey tomorrow.