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Can't open certain attachments in WLM

Discussion in 'Microsoft Mail (Outlook / OE / Windows Mail)' started by davidr, 2011/01/16.

  1. 2011/01/16
    davidr

    davidr Inactive Thread Starter

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    I can't open certain types of attachment in WLM 2011 running W7.
    I can open pdfs and jpegs, but when I try to open a .doc, xls, pps or eml, Idon't get any error messages and nothing happens. My WLM freezes and I have to hit esc.
    If I copy the attachment to my desktop I can open them, no problem.
    I don't think it a file association issue and I have reloaded WLM.
    Thanks,
     
  2. 2011/01/16
    virginia Lifetime Subscription

    virginia Geek Member

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    Davidr,

    Take a look at this thread and see if it might address your problem. http://www.windowsbbs.com/microsoft-mail-outlook-outlook-express-windows-mail/97155-pps-file-wont-open-windows-live-mail.html


    Later Addition - My mistake. I should have simply posted the link that Goddez cited in the post that solved my problem. Here it is: http://www.winhelponline.com/blog/unable-to-open-pps-ppt-from-windows-mail-or-wlm/

    Be sure and note Goddez cautions on backing up registry/restore point before proceeding.
     
    Last edited: 2011/01/16

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  4. 2011/02/22
    davidr

    davidr Inactive Thread Starter

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    Hi, I haven't done a clean reinstall yet.
    The fix above does not really apply, I have checked.
    Thanks,
     

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