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Solved Google redirect

Discussion in 'Malware and Virus Removal Archive' started by trae, 2011/02/04.

  1. 2011/02/05
    broni

    broni Moderator Malware Analyst

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    You did fine.

    Now, install Firefox and see how it goes.
     
  2. 2011/02/05
    trae

    trae Inactive Thread Starter

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    Ok...I did download firefox and it seems to work better but the virus is opening windows in the background to Google analytics . Persistant bug here.
     

  3. to hide this advert.

  4. 2011/02/05
    broni

    broni Moderator Malware Analyst

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    We'll reset your router.

    Go Start>Run (Start search in Vista), type in:
    cmd
    Click OK (in Vista and Windows 7, while holding CTRL, and SHIFT, press Enter).

    In Command Prompt window, type in following commands, and hit Enter after each one:
    ipconfig /flushdns
    ipconfig /registerdns
    ipconfig /release
    ipconfig /renew
    net stop "dns client "
    net start "dns client "


    Turn the computer off.

    On your router, you'll find a pinhole marked "Reset ".
    Keep pushing the hole, using a pencil, or a paperclip until all lights briefly come off and on.
    NOTE. Simple router disconnecting from a power source will NOT do.
    Restart computer and check for redirections.

    NOTE. You may need to re-check your router security settings, as described HERE
     
  5. 2011/02/06
    trae

    trae Inactive Thread Starter

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    Ok....I have done the last steps you instructed and my computer seems to be doing much better. I am actually able to come to this page without redirection or blocking. I think we may have eliminated that pest.
     
  6. 2011/02/06
    trae

    trae Inactive Thread Starter

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    Security settings on router

    I am unable to comply with checking security settings on router due to router being a friends and he is out of pocket at the moment. I do not have his password to access router. Will do as told as soon as I am able. At the moment though it seems that all is ok. Thanks
     
  7. 2011/02/06
    broni

    broni Moderator Malware Analyst

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    Good news :)

    Update Adobe Reader

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions.
    Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

    Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
    It's a much smaller file to download and uses a lot less resources than Adobe Reader.
    Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or other garbage.

    ===============================================================

    Your computer is clean :)

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
    :Commands
    [purity]
    [emptytemp]
    [EMPTYFLASH]
    [CLEARALLRESTOREPOINTS]
    [Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC) weekly.

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. Run defrag at your convenience.

    11. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    12. Please, let me know, how your computer is doing.
     
  8. 2011/02/11
    broni

    broni Moderator Malware Analyst

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    The issue seems to be resolved.
     
  9. 2011/02/12
    trae

    trae Inactive Thread Starter

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    Thank you broni.................this has worked great.
     
  10. 2011/02/12
    trae

    trae Inactive Thread Starter

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    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    User: T-Rae
    ->Temp folder emptied: 21628 bytes
    ->Temporary Internet Files folder emptied: 42129541 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 27582721 bytes
    ->Flash cache emptied: 1238 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32 (64bit) .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 17405972 bytes
    %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 33170 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 83.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Default

    User: Default User

    User: Public

    User: T-Rae
    ->Flash cache emptied: 0 bytes

    Total Flash Files Cleaned = 0.00 mb

    Restore point Set: OTL Restore Point

    OTL by OldTimer - Version 3.2.20.6 log created on 02122011_172907

    Files\Folders moved on Reboot...
    C:\Users\T-Rae\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
    File move failed. C:\Windows\temp\_avast5_\Webshlock.txt scheduled to be moved on reboot.

    Registry entries deleted on Reboot...
     
  11. 2011/02/12
    broni

    broni Moderator Malware Analyst

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    Very well :)

    Good luck and stay safe :)
     

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