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Solved Trojan Agent, Trojan.FakeAlert, Worm.Autorun.B, PUM.Hijack

Discussion in 'Malware and Virus Removal Archive' started by baldcajun, 2011/01/19.

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  1. 2011/01/26
    baldcajun Lifetime Subscription

    baldcajun Well-Known Member Thread Starter

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    Broni,

    I ran OTL Quick Scan, the computer finished and asked me to reboot, which I did. The text file was generated but I can not open my internet browser to post.

    I am on my wife's laptop.

    baldcajun
     
    baldcajun,
    #61
  2. 2011/01/26
    broni

    broni Moderator Malware Analyst

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    Which browser is it?
    Do you have another browser to try?

    Also, I want to check, if you have internet connection.

    1. Click Start>Run (Start> "Start search" in Vista and Win 7).

    2. Type in (or copy and paste):

    cmd /c ping google.com>%temp%\$.$&notepad %temp%\$.$

    and press Enter.

    3. Notepad will open.

    4. Copy all text in Notepad ([Ctrl-A], then [Ctrl-C]), and then post it (paste = [Ctrl-V]) in your next reply.
     
    broni,
    #62


  3. to hide this advert.

  4. 2011/01/26
    baldcajun Lifetime Subscription

    baldcajun Well-Known Member Thread Starter

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    The browser I was using is Firefox.
    Yes, I also have Windows Internet Explorer and it cannot access the internet either.

    baldcajun
     
    baldcajun,
    #63
  5. 2011/01/26
    broni

    broni Moderator Malware Analyst

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    Neither of them will open?

    I still need "ping" log.
     
    broni,
    #64
  6. 2011/01/26
    baldcajun Lifetime Subscription

    baldcajun Well-Known Member Thread Starter

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    No, neither will open.

    What is "ping" log?
     
    baldcajun,
    #65
  7. 2011/01/26
    broni

    broni Moderator Malware Analyst

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    Please, check back my reply #62
     
    broni,
    #66
  8. 2011/01/26
    baldcajun Lifetime Subscription

    baldcajun Well-Known Member Thread Starter

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    Broni,

    I didn't know you had posted reply #62.

    I cannot make out what symbol you have between the numeral 8 and notepad?

    baldcajun
     
    baldcajun,
    #67
  9. 2011/01/26
    baldcajun Lifetime Subscription

    baldcajun Well-Known Member Thread Starter

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    Broni,

    How am going to post if I cannot access the internet on my desktop?

    baldcajun
     
    baldcajun,
    #68
  10. 2011/01/26
    broni

    broni Moderator Malware Analyst

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    For now, just describe to me what the outcome of that command was.
     
    broni,
    #69
  11. 2011/01/26
    baldcajun Lifetime Subscription

    baldcajun Well-Known Member Thread Starter

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    Broni,
    You didn't say which machine to use. I used the laptop
    baldcajun

    Pinging google.com [74.125.227.17] with 32 bytes of data:



    Reply from 74.125.227.17: bytes=32 time=146ms TTL=57

    Reply from 74.125.227.17: bytes=32 time=67ms TTL=57

    Reply from 74.125.227.17: bytes=32 time=90ms TTL=57

    Reply from 74.125.227.17: bytes=32 time=113ms TTL=57



    Ping statistics for 74.125.227.17:

    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

    Approximate round trip times in milli-seconds:

    Minimum = 67ms, Maximum = 146ms, Average = 104ms
     
    baldcajun,
    #70
  12. 2011/01/26
    broni

    broni Moderator Malware Analyst

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    No, you have to use the computer, we're working on.
     
    broni,
    #71
  13. 2011/01/26
    baldcajun Lifetime Subscription

    baldcajun Well-Known Member Thread Starter

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    Broni,

    Did you receive my quick reply with the "ping" information.

    baldcajun
     
    baldcajun,
    #72
  14. 2011/01/26
    broni

    broni Moderator Malware Analyst

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    Are you not able to see my replies, or what's happening?
    Please, re-read my previous reply.
     
    broni,
    #73
  15. 2011/01/26
    baldcajun Lifetime Subscription

    baldcajun Well-Known Member Thread Starter

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    Broni,

    I sent you the ping information in my reply #70.

    I will post it again here.

    baldcajun




    Pinging google.com [74.125.227.17] with 32 bytes of data:



    Reply from 74.125.227.17: bytes=32 time=146ms TTL=57

    Reply from 74.125.227.17: bytes=32 time=67ms TTL=57

    Reply from 74.125.227.17: bytes=32 time=90ms TTL=57

    Reply from 74.125.227.17: bytes=32 time=113ms TTL=57



    Ping statistics for 74.125.227.17:

    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

    Approximate round trip times in milli-seconds:

    Minimum = 67ms, Maximum = 146ms, Average = 104ms
     
    baldcajun,
    #74
  16. 2011/01/26
    broni

    broni Moderator Malware Analyst

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    If this is from the computer, we're trying to fix, you do have a connection.
    For some reason, browsers won't open.
    What actually happens, when you try to open your browsers?

    Also, go Start>Control Panel>Internet options>Advanced tab and click on 'Reset" button.
    Will IE open now?
     
    broni,
    #75
  17. 2011/01/26
    baldcajun Lifetime Subscription

    baldcajun Well-Known Member Thread Starter

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    Broni,

    No, the ping information is from my laptop.

    I did what you asked on my desktop and internet explorer will still not access the internet.

    It gives the same message as before, "Internet Explorer cannot display the web page ".

    The link shown on the address bar is: http:go.microsoft.com/fwlink/?Linlid=74005

    baldcajun
     
    baldcajun,
    #76
  18. 2011/01/26
    broni

    broni Moderator Malware Analyst

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    As I said before, I need you to run ping command on your DESKTOP!
     
    broni,
    #77
  19. 2011/01/26
    baldcajun Lifetime Subscription

    baldcajun Well-Known Member Thread Starter

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    Broni,

    I did try to run your ping request on my desktop, but as I asked in my reply #67, what is the symbol between the numeral 8 and the word notepad??? I can't make out what it is.

    baldcajun
     
    baldcajun,
    #78
  20. 2011/01/26
    broni

    broni Moderator Malware Analyst

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    OK, let's make it easier.
    When you open command prompt window, type this:
    ping google.com
    Press Enter.
    What are the results?
     
    broni,
    #79
  21. 2011/01/26
    baldcajun Lifetime Subscription

    baldcajun Well-Known Member Thread Starter

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    When I type in ping google.com it just causes the screen to flash something for a fraction of a second.

    After I determined that the symbol I asked about was &, then notepad opened up it had a message that said "ping request could not find host google.com. Please check the name and try again ".

    baldcajun
     
    baldcajun,
    #80
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