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Solved Google Redirect in Firefox and IE Virus

Discussion in 'Malware and Virus Removal Archive' started by fastirwin, 2011/01/05.

  1. 2011/01/10
    broni

    broni Moderator Malware Analyst

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    I strongly suggest, you dump Adobe and switch to FoxIt.

    Download, and install Quick Startup: http://www.glarysoft.com/qs.html
    Go File>Export, save report, and paste it into your next post.
     
  2. 2011/01/11
    fastirwin

    fastirwin Inactive Thread Starter

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    Yes, I'm trying to dump Adobe, but it gives me a fatal error every time I try to uninstall it via add/remove programs, any suggestions on how to get around this to uninstall adobe reader?
     

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  4. 2011/01/11
    fastirwin

    fastirwin Inactive Thread Starter

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    Startup List report created on 1/11/2011 by Startup Manager


    Name: NvCplDaemon
    Path: "C:\WINDOWS\system32\RUNDLL32.EXE" C:\WINDOWS\System32\NvCpl.dll,NvStartup
    Location: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
    Status: Enabled
    ------------------------------------------------------------------------------------------

    Name: nwiz
    Path: "C:\WINDOWS\system32\nwiz.exe" /install
    Location: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
    Status: Enabled
    ------------------------------------------------------------------------------------------

    Name: NvMediaCenter
    Path: "C:\WINDOWS\system32\RUNDLL32.EXE" C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
    Location: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
    Status: Enabled
    ------------------------------------------------------------------------------------------

    Name: 36X Raid Configurer
    Path: "C:\WINDOWS\System32\xRaidSetup.exe" boot
    Location: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
    Status: Enabled
    ------------------------------------------------------------------------------------------

    Name: EPSON Stylus Photo R220 Series
    Path: "C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAIA.EXE" /P30 "EPSON Stylus Photo R220 Series" /O6 "USB001" /M "Stylus Photo R220 "
    Location: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
    Status: Enabled
    ------------------------------------------------------------------------------------------

    Name: NeroFilterCheck
    Path: "C:\WINDOWS\system32\NeroCheck.exe "
    Location: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
    Status: Enabled
    ------------------------------------------------------------------------------------------

    Name: Adobe ARM
    Path: "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe "
    Location: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
    Status: Enabled
    ------------------------------------------------------------------------------------------

    Name: QuickTime Task
    Path: "C:\Program Files\QuickTime\qttask.exe" -atboottime
    Location: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
    Status: Enabled
    ------------------------------------------------------------------------------------------

    Name: avast5
    Path: "C:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui
    Location: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
    Status: Enabled
    ------------------------------------------------------------------------------------------

    Name: AvgUninstallURL
    Path: cmd.exe /c start http://www.avg.com/ww.special-uninstallation-feedback-appf?lic=OQBBAFYARgBSAEUARQAtAFYATgBKADMAMgAtAEcAMwBMAEEAQQAtAEEANAA4ADkAUgAtADkAVQBKAEsARgAtAEUASwBLADMAWAA "& "inst=NwA3AC0AMwA5ADAAMAAxADgANQAyADIALQBGAFAAOQArADYALQBUAEIAOQArADIALQBGAEwAKwA5AC0AWABPADMANgArADEALQBGADkATQA3AEMAKwA1AC0ARgA5AE0AMQAwAEIAKwAyAA "& "prod=90 "& "ver=9.0.872
    Location: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
    Status: Enabled
    ------------------------------------------------------------------------------------------

    Name: ctfmon.exe
    Path: C:\WINDOWS\system32\ctfmon.exe
    Location: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
    Status: Enabled
    ------------------------------------------------------------------------------------------

    Name: Adobe Gamma Loader
    Path: C:\PROGRA~1\COMMON~1\Adobe\CALIBR~1\ADOBEG~1.EXE
    Location: C:\Documents and Settings\All Users\Start Menu\Programs\Startup
    Status: Enabled
    ------------------------------------------------------------------------------------------
    Total 12 Items
     
  5. 2011/01/11
    broni

    broni Moderator Malware Analyst

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    Hmm...I don't see jusched.exe running.
    When are you getting the above error?

    Regarding Adobe Reader.
    Re-run "Quick Startup" and UN-check:
    - Adobe ARM
    - Adobe Gamma Loader
    Restart computer and try to uninstall Adobe Reader again.
    If it still doesn't work, try free version of Revo Uninstaller: http://www.revouninstaller.com/revo_uninstaller_free_download.html
     
  6. 2011/01/11
    fastirwin

    fastirwin Inactive Thread Starter

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    Didn't get the error at start-up this time. Tried your first suggestion, but still getting same error when I try to uninstall Adobe Reader.

    Tried Revo, but all that does is run the Adobe uninstaller and I end up getting the same error again. Afterwards it gives you options to scan for leftover components and it finds like 1000+ registry entries and asks me to confirm if they are associated with Adobe to uninstall, didn't do because I wasn't sure.

    Here's the error I've been getting when trying on uninstall ":

    Error 1402 could not open key:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OpticalComponents\MSFS

    Verify that you have sufficient access to that key, or contact support personnel.
     
  7. 2011/01/11
    broni

    broni Moderator Malware Analyst

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    It looks like a permission issue.
    Go Start>Run, type in:
    regedit
    Click OK.

    Navigate to:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OpticalComponents\MSFS

    Right click on MSFS, click "Permissions" and make sure you have a full control of that key.
    Restart computer.
     
  8. 2011/01/11
    broni

    broni Moderator Malware Analyst

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  9. 2011/01/16
    broni

    broni Moderator Malware Analyst

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    The issue seems to be resolved.
     
  10. 2011/01/18
    fastirwin

    fastirwin Inactive Thread Starter

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    I haven't had time to do the lengthy steps Adobe suggests for removal of Reader, but the virus is gone! Thanks very much for your help.
     
  11. 2011/01/18
    broni

    broni Moderator Malware Analyst

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    You're very welcome :)
     

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