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Solved WMP is freezing, also Windows Movie Maker

Discussion in 'Malware and Virus Removal Archive' started by lewislewis, 2010/12/19.

  1. 2010/12/28
    broni

    broni Moderator Malware Analyst

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    You're very welcome :)

    Good luck and stay safe :)
     
  2. 2010/12/28
    lewislewis

    lewislewis Well-Known Member Thread Starter

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    Hi Broni,
    I downloaded Secunia Personal Software Inspector (PSI): but I got this message
    'installer integrity check has failed. Common causes include incomplete download and damaged media. contact the installers author to obtain a new copy.

    more information at:
    HTTP://nsis.sf.net/nsis_error

    When I plugged my camera into my computer a panel popped up and offered me choices on downloading (or is it uploading) to my computer.
    It does not happen anymore, and I wonder why.
    do you think it was removed?
     

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  4. 2010/12/29
    broni

    broni Moderator Malware Analyst

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    Regarding Secunia, I suggest, you ask a question in their very friendly forum, located at http://secunia.com/community/forum/

    The other issue....
    In this forum, we make sure, your computer is free of malware and your computer is clean :)
    Because the access to malware forum is very limited, your best option is to create new topic about your current issue, at Windows section.
    You'll get more attention.
     
  5. 2010/12/29
    broni

    broni Moderator Malware Analyst

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    Regarding Secunia, I suggest, you ask a question in their very friendly forum, located at http://secunia.com/community/forum/

    The other issue....
    In this forum, we make sure, your computer is free of malware and your computer is clean :)
    Because the access to malware forum is very limited, your best option is to create new topic about your current issue, at Windows section.
    You'll get more attention.
     
  6. 2010/12/29
    lewislewis

    lewislewis Well-Known Member Thread Starter

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    Thank You broni

    Thank You broni
     
  7. 2010/12/29
    broni

    broni Moderator Malware Analyst

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    Sure thing :)
     
  8. 2010/12/29
    lewislewis

    lewislewis Well-Known Member Thread Starter

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    Folder missing in administrator folder

    Hi,
    I am reposting this from reply 4, if it is not clear let me know.
    Reply 4
    When saving the log file I see a problem. when saving I see the logs folder, upto Malwarebytes' Anti-Malware folder, upto Malwarebytes' folder, upto Application folder, upto administrator folder. The problem is in the administrator folder there is no Application folder. it is gone, as I mentioned in my earlier post. In fact if I close after saving I don't see how I can get back to the logs folder. There seems to be a break.
    I will pause now and hopefully you can help.
    Thanks,
    Lewis
     
  9. 2010/12/29
    broni

    broni Moderator Malware Analyst

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    What actual log are you referring to?
    MBAM log can be found:
    C:\Documents and Settings\{Your user name}\Application Data\Malwarebytes\Malwarebytes Anti-Malware\Logs\log-date.txt
    Or at C:\Program Files\Malwarebytes Anti-Malware\Logs\log-date.txt
     
  10. 2010/12/29
    lewislewis

    lewislewis Well-Known Member Thread Starter

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    Hi,
    I noted this problem in reply #1.
    There were 3 folders in C:\Documents and Settings and now there only 2.
    C:\Documents and Settings\{Your user name}\Application Data\Malwarebytes\Malwarebytes Anti-Malware\Logs\log-date.txt
    The application folder has dissappeared. I think it is still there, only not visible.
    When I saved som earlier logs I noticed they were being saved where they were supposed to. The directory showed when saving but is invisable in the C:\Documents and Settings folder.
    The applications folder is large and I have to remove items all the time. Can it be recovered?
    Lewis
     
  11. 2010/12/29
    broni

    broni Moderator Malware Analyst

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    I'm not sure, if I understand what you're saying, but you can always create a new folder.
     
  12. 2010/12/29
    lewislewis

    lewislewis Well-Known Member Thread Starter

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    When I started there were 3 folders in the folder C:\Documents and Settings\.
    After we started one folder disappeared from the folder. It was Application Data.
    Please let me know if that is clear.
    Lewis
     
  13. 2010/12/29
    broni

    broni Moderator Malware Analyst

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    Please download SystemLook from one of the links below and save it to your Desktop.
    Download Mirror #1
    Download Mirror #2

    64-bit users go HERE
    • Double-click SystemLook.exe to run it.
    • Vista users:: Right click on SystemLook.exe, click Run As Administrator
    • Copy the content of the following box into the main textfield:
      Code:
      :folderfind
      application*
      
    • Click the Look button to start the scan.
    • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
    Note: The log can also be found on your Desktop entitled SystemLook.txt
     
  14. 2010/12/30
    lewislewis

    lewislewis Well-Known Member Thread Starter

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    SystemLook 04.09.10 by jpshortstuff
    Log created at 23:14 on 29/12/2010 by Administrator
    Administrator - Elevation successful

    ========== folderfind ==========

    Searching for "application* "
    C:\Documents and Settings\Administrator\Application Data dr-h--- [18:51 16/07/2008]
    C:\Documents and Settings\Administrator\Local Settings\Application Data d--h--- [18:51 16/07/2008]
    C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Chrome\Application d------ [03:14 10/09/2008]
    C:\Documents and Settings\All Users\Application Data dr-h--- [13:19 16/07/2008]
    C:\Documents and Settings\Default User\Application Data dr-h--- [13:19 16/07/2008]
    C:\Documents and Settings\Default User\Local Settings\Application Data d--h--- [13:19 16/07/2008]
    C:\Documents and Settings\LocalService\Application Data d------ [18:51 16/07/2008]
    C:\Documents and Settings\LocalService\Local Settings\Application Data d--h--- [18:51 16/07/2008]
    C:\Documents and Settings\NetworkService\Application Data d------ [18:28 16/07/2008]
    C:\Documents and Settings\NetworkService\Local Settings\Application Data d--h--- [18:28 16/07/2008]
    C:\WINDOWS\system32\config\systemprofile\Application Data dr-h--- [18:27 16/07/2008]
    C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data d--h--- [18:27 16/07/2008]

    -= EOF =-
     
  15. 2010/12/30
    broni

    broni Moderator Malware Analyst

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    It looks like all folders are right there.
    They're simply hidden.
    Open Windows Explorer, go Tools>Folder options>View tab and checkmark "Show hidden files and folders ".
    OK your way out.
     
  16. 2010/12/31
    lewislewis

    lewislewis Well-Known Member Thread Starter

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    broni,
    Thanks, great. I really appreciate your help.
    Happy New Year.
    Thanks again,
    All the best,
    Lewis
     
  17. 2011/01/01
    broni

    broni Moderator Malware Analyst

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    You're very welcome :)

    Happy New Year!
     

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