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Solved Internet Explorer Ad Pops Up Constantly

Discussion in 'Malware and Virus Removal Archive' started by cxnguyen89, 2010/12/23.

  1. 2010/12/24
    broni

    broni Moderator Malware Analyst

    Joined:
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    Your computer is clean :)

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
    :Commands
    [purity]
    [emptytemp]
    [EMPTYFLASH]
    [CLEARALLRESTOREPOINTS]
    [Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC) weekly.

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. Run defrag at your convenience.

    11. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    12. Please, let me know, how your computer is doing.
     
  2. 2010/12/24
    cxnguyen89

    cxnguyen89 Inactive Thread Starter

    Joined:
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    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: AppData
    ->Temp folder emptied: 0 bytes

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    User: Richard Por
    ->Temp folder emptied: 527670 bytes
    ->Temporary Internet Files folder emptied: 69997 bytes
    ->Java cache emptied: 0 bytes
    ->Google Chrome cache emptied: 353142516 bytes
    ->Apple Safari cache emptied: 0 bytes
    ->Flash cache emptied: 6939 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32 (64bit) .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 525504 bytes
    %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 33170 bytes
    RecycleBin emptied: 253001332 bytes

    Total Files Cleaned = 579.00 mb


    [EMPTYFLASH]

    User: All Users

    User: AppData

    User: Default

    User: Default User

    User: Public

    User: Richard Por
    ->Flash cache emptied: 0 bytes

    Total Flash Files Cleaned = 0.00 mb

    Restore point Set: OTL Restore Point

    OTL by OldTimer - Version 3.2.18.0 log created on 12242010_201047

    Files\Folders moved on Reboot...
    C:\Users\Richard Por\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
    File\Folder C:\Windows\temp\TMP00000007D80D370026B66F93 not found!

    Registry entries deleted on Reboot...
     

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  4. 2010/12/24
    broni

    broni Moderator Malware Analyst

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    Whenever ready....
     
  5. 2010/12/25
    cxnguyen89

    cxnguyen89 Inactive Thread Starter

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    I'm so sorry for the late reply!! The laptop is doing great now. No pop ups whatsoever. Thank you for cleaning the laptop and not just fixing the problem. You're awesome!!
     
  6. 2010/12/25
    broni

    broni Moderator Malware Analyst

    Joined:
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    Messages:
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    You're very welcome :)

    Good luck and stay safe :)
     

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