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Solved Generic Win32 Error and Trogan

Discussion in 'Malware and Virus Removal Archive' started by rjc1, 2010/12/17.

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  1. 2010/12/18
    rjc1

    rjc1 Inactive Thread Starter

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    Ok everything is done that you have listed to do. I haven't closed out the ESETscan, I wasn't sure what you wanted me to do seeing that it found threats.
     
    rjc1,
    #41
  2. 2010/12/18
    broni

    broni Moderator Malware Analyst

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    Run OTL
    • Under the [color= "#0000FF"]Custom Scans/Fixes[/color] box at the bottom, paste in the following

      Code:
      :OTL

:Services

:Reg

:Files
C:\Documents and Settings\Rhonda Curfman\My Documents\Downloads\jZipV1c.exe 
C:\Program Files\iWonEI\Installr\1.bin\jfEIPlug.dll

:Commands
[purity]
[emptytemp]
[emptyflash]
[Reboot]
    • Then click the [color= "#FF0000"]Run Fix[/color] button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • You will get a log that shows the results of the fix. Please post it.

    ============================================================

    Your computer is clean :)

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[CLEARALLRESTOREPOINTS]
[Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC) weekly.

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. Run defrag at your convenience.

    11. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    12. Please, let me know, how your computer is doing.
     
    broni,
    #42


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  4. 2010/12/18
    rjc1

    rjc1 Inactive Thread Starter

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    OTL:

    All processes killed
    ========== OTL ==========
    ========== SERVICES/DRIVERS ==========
    ========== REGISTRY ==========
    ========== FILES ==========
    C:\Documents and Settings\Rhonda Curfman\My Documents\Downloads\jZipV1c.exe moved successfully.
    C:\Program Files\iWonEI\Installr\1.bin\jfEIPlug.dll moved successfully.
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: Administrator

    User: Administrator.CANTEWINDSFARM
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->FireFox cache emptied: 0 bytes

    User: Administrator.CANTEWINDSFARM.000
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->FireFox cache emptied: 0 bytes

    User: All Users

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 56502 bytes

    User: LocalService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes
    ->Flash cache emptied: 0 bytes

    User: NetworkService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Rhonda Curfman
    ->Temp folder emptied: 22570973 bytes
    ->Temporary Internet Files folder emptied: 35883 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 50017249 bytes
    ->Flash cache emptied: 456 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\dllcache .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 13083 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 69.00 mb


    [EMPTYFLASH]

    User: Administrator

    User: Administrator.CANTEWINDSFARM

    User: Administrator.CANTEWINDSFARM.000

    User: All Users

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: LocalService
    ->Flash cache emptied: 0 bytes

    User: NetworkService
    ->Flash cache emptied: 0 bytes

    User: Rhonda Curfman
    ->Flash cache emptied: 0 bytes

    Total Flash Files Cleaned = 0.00 mb


    OTL by OldTimer - Version 3.2.17.3 log created on 12182010_125044

    Files\Folders moved on Reboot...

    Registry entries deleted on Reboot...
     
    rjc1,
    #43
  5. 2010/12/18
    rjc1

    rjc1 Inactive Thread Starter

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    The OTL Restore:

    ll processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: Administrator

    User: Administrator.CANTEWINDSFARM
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->FireFox cache emptied: 0 bytes

    User: Administrator.CANTEWINDSFARM.000
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->FireFox cache emptied: 0 bytes

    User: All Users

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: LocalService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes
    ->Flash cache emptied: 0 bytes

    User: NetworkService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Rhonda Curfman
    ->Temp folder emptied: 737 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 8627244 bytes
    ->Flash cache emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\dllcache .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 4602 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 8.00 mb


    [EMPTYFLASH]

    User: Administrator

    User: Administrator.CANTEWINDSFARM

    User: Administrator.CANTEWINDSFARM.000

    User: All Users

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: LocalService
    ->Flash cache emptied: 0 bytes

    User: NetworkService
    ->Flash cache emptied: 0 bytes

    User: Rhonda Curfman
    ->Flash cache emptied: 0 bytes

    Total Flash Files Cleaned = 0.00 mb

    Restore points cleared and new OTL Restore Point set!

    OTL by OldTimer - Version 3.2.17.3 log created on 12182010_130215

    Files\Folders moved on Reboot...

    Registry entries deleted on Reboot...
     
    rjc1,
    #44
  6. 2010/12/18
    rjc1

    rjc1 Inactive Thread Starter

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    Thank you so much...so far things seem to be ok. Going to do the clean up. I already had Secunia (PSI) on my computer.
    Would you recommend taking the Glary Utilities off too? Just leave the ones you have listed?
    I do like the AVG tools to, it does help speed my computer up. It's good at finding empty folders, things such as that.
    Your help has been GREATLY appreciated!!!!

    Rhonda
     
    rjc1,
    #45
  7. 2010/12/18
    broni

    broni Moderator Malware Analyst

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    You're very welcome :)

    As long as none of them touches Windows registry, fine with me.

    Good luck and stay safe :)
     
    broni,
    #46
  8. 2010/12/18
    rjc1

    rjc1 Inactive Thread Starter

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    Ok....I think I'll go ahead and uninstall the Glary the other stuff does all it does too.

    thanks again!!! and Merry Christmas!
     
    rjc1,
    #47
  9. 2010/12/18
    broni

    broni Moderator Malware Analyst

    Joined:
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    Merry Christmas :)
     
    broni,
    #48
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