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Solved No access to anti-virus sites

Discussion in 'Malware and Virus Removal Archive' started by doflamingo, 2010/12/13.

  1. 2010/12/15
    broni

    broni Moderator Malware Analyst

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    Nothing unusual. During our cleaning process all active malicious components are removed, so what Eset detects are mostly inactive leftovers. Not much to worry about, but surely we'll get rid of them.

    We'll do it automatically in a moment.

    ================================================================

    Update Internet Explorer to at least version 7 (even, if you don't use it). Version 6 is obsolete and thus dangerous.

    ===============================================================

    Update Adobe Reader

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions.
    Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

    Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
    It's a much smaller file to download and uses a lot less resources than Adobe Reader.
    Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or other garbage.
    On this page:

    [​IMG]

    make sure, you have both boxes UN-checked AND (important!) click on Decline button

    =================================================================

    Run OTL
    • Under the [color= "#0000FF"]Custom Scans/Fixes[/color] box at the bottom, paste in the following

      Code:
      :OTL
      
      :Services
      
      :Reg
      
      :Files
      C:\Documents and Settings\All Users\Start Menu\Programs\Actual Spy\ActualSpy.exe 
      C:\Documents and Settings\NetworkService\tyrla.exe 
      C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\KXC58X0D\24[1].exe
      C:\WINDOWS\system32\igfxdsr32.exe 
      D:\Mentahan\Trial.Resetter.CyberAff.NonStopFunZone.Com.rar 
      D:\Study\Semester 2\Macroeconomics\ENDRI\autorun.inf 
      
      :Commands
      [purity]
      [emptytemp]
      [emptyflash]
      [Reboot]
      
    • Then click the [color= "#FF0000"]Run Fix[/color] button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • You will get a log that shows the results of the fix. Please post it.

    ==============================================================

    Your computer is clean :)

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
    :Commands
    [purity]
    [emptytemp]
    [EMPTYFLASH]
    [CLEARALLRESTOREPOINTS]
    [Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current (including Service Pack 3 installation and IE update!)

    4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC) weekly.

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. Run defrag at your convenience.

    11. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    12. Please, let me know, how your computer is doing.
     
  2. 2010/12/16
    doflamingo

    doflamingo Inactive Thread Starter

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    Hi Broni...

    Bad news, my computer's registry is infected again..

    i Can't do the system restore and the other thing as i state in my first post :(

    that's all happened when i was connecting my laptop to a USB Flashdisk :(

    right now i'm doing the full scan..

    hope every things okay == "

    Shall i do the first step ?

    or i just continue with what you have instructed above?
     

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  4. 2010/12/16
    broni

    broni Moderator Malware Analyst

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    Not a good idea before asking me first.

    What are "the other things ", other than system restore issue?
     
  5. 2010/12/17
    doflamingo

    doflamingo Inactive Thread Starter

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    Forgive me >.<
    :(

    I tan the full scan, and everything looks okay..

    But, in the Folder Option, when i uncheck "Hide protected system files (recomended) ", there is no warning, and when i check it, The warning appears, it is said "You have chosen to display protected operating system files" :(
     
  6. 2010/12/17
    broni

    broni Moderator Malware Analyst

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    That's a normal message.

    Do we have any issues then, or everything is fine?
     
  7. 2010/12/17
    doflamingo

    doflamingo Inactive Thread Starter

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    no, it's not normal.. actually the message should appears when i "uncheck" that option. but a virus make it appears when i "check" the message.

    beside that issue, everything is fine i think..
     
  8. 2010/12/17
    broni

    broni Moderator Malware Analyst

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    I'd consider it as a very minor issue.

    If you wish...

    In this forum, we make sure, your computer is free of malware and your computer is clean :)
    Because the access to malware forum is very limited, your best option is to create new topic about your current issue, at Windows section.
    You'll get more attention.

    Good luck and stay safe :)
     
  9. 2010/12/17
    doflamingo

    doflamingo Inactive Thread Starter

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    umm, thank you broni :D

    so that means my computer is clean now? :D

    OR do you need any log from my computer to make sure its clean?
     
  10. 2010/12/17
    broni

    broni Moderator Malware Analyst

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    As far, as I can tell, you're good to go :)
     
  11. 2010/12/17
    doflamingo

    doflamingo Inactive Thread Starter

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    Thank You Broni for all your help >.<

    Thank you very much >.<
     
  12. 2010/12/17
    broni

    broni Moderator Malware Analyst

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    You're very welcome :)
     

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