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Solved Computer runs very slow

Discussion in 'Malware and Virus Removal Archive' started by natalia, 2010/11/07.

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  1. 2010/11/10
    broni

    broni Moderator Malware Analyst

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    Apparently some add-ons are slowing it down.

    Restart Firefox normally, disable all add-ons and start re-enabling them one at a time, restarting FF every time until you find the culprit.
    Main suspects - toolbars.

    If you don't have any other issues, I'll ark this thread as resolved.
    Let me know.
     
    broni,
    #41
  2. 2010/11/10
    natalia

    natalia Inactive Thread Starter

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    well, there are only 2 add-ons is running on the background which is JRE. But there are a lot of unused plugins, so I've disabled them. Restarted Firefox, it runs faster. But the computer starts very slow, and I've to let it "cool down" for at least 15 mins!! A lot of desktop icons also appeared in the desktop which contains teacher's important files. As a conclusion, the computer is running slowly because of insufficient speed of Processor (700+ MHz), but it has 512 MB of ram which is enough.WinXP needs at least 1GHz and 512 MB of RAM to run happily...........

    Now the problem is, everytime I reply to this thread, the website redirects itself to advertisment page, and then it'll keep refreshing.
     
    natalia,
    #42


  3. to hide this advert.

  4. 2010/11/10
    broni

    broni Moderator Malware Analyst

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    It may be overheating.
    Download System Information for Windows (SIW free version)
    No installation required.

    After it scans your computer, navigate to Hardware>Sensors and post all info from there.

    [​IMG]

    ===============================================================

    It'll definitely slow down boot time. It's better to create some folders and pack some shortcuts there.

    =============================================================

    As for computer's hardware....not much we can do here beside adding some more RAM, but...is it worth it?

    ================================================================

    This, I don't like.

    Update MBAM, run it and let me know, if anything was found.
     
    broni,
    #43
  5. 2010/11/10
    natalia

    natalia Inactive Thread Starter

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    My teacher's computer didn't installed any toolbars on FF :cool:
     
    natalia,
    #44
  6. 2010/11/10
    broni

    broni Moderator Malware Analyst

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    Firefox slowness may be caused just by low computer's specs.
     
    broni,
    #45
  7. 2010/11/10
    natalia

    natalia Inactive Thread Starter

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    I can't do a report on Sensors. I also can't copy & paste the info.
    Must I memorize then type in the reply box?! :(
     
    natalia,
    #46
  8. 2010/11/10
    broni

    broni Moderator Malware Analyst

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    Yes, you have to write it down.
     
    broni,
    #47
  9. 2010/11/10
    natalia

    natalia Inactive Thread Starter

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    Malwarebytes' Anti-Malware 1.46
    www.malwarebytes.org

    Database version: 5093

    Windows 5.1.2600 Service Pack 3
    Internet Explorer 8.0.6001.18702

    11/11/2010 1:38:39 PM
    mbam-log-2010-11-11 (13-38-39).txt

    Scan type: Quick scan
    Objects scanned: 148647
    Time elapsed: 10 minute(s), 41 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 0

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    (No malicious items detected)


    School is going to dismiss~~
     
    natalia,
    #48
  10. 2010/11/10
    broni

    broni Moderator Malware Analyst

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    I still want to see that SIW report.

    Which browser is getting redirected?
     
    broni,
    #49
  11. 2010/11/11
    natalia

    natalia Inactive Thread Starter

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    It's Mozilla Firefox :(

    SIW:
    SNNCI7079535
    -ACPI
    --TEMPERATURES
    ---THRM VALUE: 48 DEGREE CELSIUS MIN: 47 DEGREE CELSIUS MAX: 60 DEGREE CELSIUS

    -AMD TURION 64 ML-32
    --TEMPERATURES
    --- CORE #0 VALUE: 42 DEGREE CELSIUS MIN: 41 DEGREE CELSIUS MAX: 54 DEGREE CELSIUS

    -HTS424040M9AT00
    --TEMPERATURES
    --- ASSEMBLY VALUE: 36 DEGREE CELSIUS MIN: 35 DEGREE CELSIUS MAX: 36 DEGREE CELSIUS
     
    natalia,
    #50
  12. 2010/11/11
    broni

    broni Moderator Malware Analyst

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    Temperatures look fine.

    Can you check, if IE redirects too?
     
    broni,
    #51
  13. 2010/11/11
    natalia

    natalia Inactive Thread Starter

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    Ok I am now using IE8 to post....
    It doesn't redirect
     
    natalia,
    #52
  14. 2010/11/11
    broni

    broni Moderator Malware Analyst

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    OK....

    Please download [color= "#FF0000"]GooredFix[/color] from one of the locations below and save it to your Desktop
    Download Mirror #1
    Download Mirror #2
    • Ensure all Firefox windows are closed.
    • To run the tool, double-click it (XP), or right-click and select Run As Administrator (Vista).
    • When prompted to run the scan, click Yes.
    • GooredFix will check for infections, and then a log will appear. Please post the contents of that log in your next reply (it can also be found on your desktop, called GooredFix.txt).
     
    broni,
    #53
  15. 2010/11/11
    natalia

    natalia Inactive Thread Starter

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    GooredFix by jpshortstuff (03.07.10.1)
    Log created at 10:07 on 12/11/2010 (User)
    Firefox version 3.6.12 (en-US)

    ========== GooredScan ==========

    (none)

    ========== GooredLog ==========

    C:\Program Files\Mozilla Firefox\extensions\
    {972ce4c6-7e08-4474-a285-3208198ce6fd} [01:31 17/11/2009]
    {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} [04:00 10/11/2010]

    C:\Documents and Settings\User\Application Data\Mozilla\Firefox\Profiles\ro3ek77w.default\extensions\
    (none)

    [HKEY_LOCAL_MACHINE\Software\Mozilla\Firefox\Extensions]
    "jqs@sun.com "= "C:\Program Files\Java\jre6\lib\deploy\jqs\ff" [04:00 10/11/2010]

    -=E.O.F=-
     
    natalia,
    #54
  16. 2010/11/11
    broni

    broni Moderator Malware Analyst

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    Nothing there...

    I suggest, you uninstall FF completely, using this steps: http://kb.mozillazine.org/Uninstalling_Firefox and install fresh copy.
    See, if it'll cure redirection.
    Make sure, you won't miss any steps from the above manual.
     
    broni,
    #55
  17. 2010/11/11
    natalia

    natalia Inactive Thread Starter

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    Okay I've run the manual above you've instructed.
    I am going to test whether the problem still occur.......
    Well it doesn't redirects me to advertisements page but to Windows BBS subscriptions page......
     
    natalia,
    #56
  18. 2010/11/11
    broni

    broni Moderator Malware Analyst

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    Can you give me more details?
     
    broni,
    #57
  19. 2010/11/14
    natalia

    natalia Inactive Thread Starter

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    It is just like when I replied, the website no longer redirect itself to advertisements page. But the redirection problem still occur, it redirects me to subscriptions page instead.......
    HERE

    At least no more redirects me to advertisements page and I do not need to click 'BACK'
     
    natalia,
    #58
  20. 2010/11/14
    broni

    broni Moderator Malware Analyst

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    Well, I'm not sure, what this would be. This board cookies maybe.
    You may try to at feedback forum.

    You still owe me Eset scan.
     
    broni,
    #59
  21. 2010/11/14
    natalia

    natalia Inactive Thread Starter

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    I think you didn't noticed that broni~ ;)
     
    natalia,
    #60
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