norton antivirus won't obey settings

norton antivirus won't obey settings
I have NAV 2003 set to scan INCOMMING EMAIL but NOT to scan outgoing; settings hold but it still scans it on the way out! How can I stop it? THANKS ALL For any leads! Tres

 

Why do you not want AV checking e-mail on the way out ?

It is just a little added protection from spreading a Virus in an e-mail to someone else.

If I am thinking correctly it would also help if one of these mass-mailing jerks ( which with proper setup and up to date AV should stop in the first place ) started sending mail without you being aware of it.

Some of the Viruses today are very dangerous and I believe that every bit of prevention of the spread of same should be used.

BillyBob

 

it's ******** up my mail washer program and I figured if I'm checking all incomimg mail, doing regular scans and have a firewall, not sending attatchments then odds are my mails are safe to send.
Despite all this I should be able to take control over settings and it's frustrating when you tick a choice, it holds the setting but doesn't obey it!

 

What do you mean by messing up mail washer program ? That is if we are talking about the same MailWasher program.

I have no problems. The only time I have it even come into play is when I Bounced mail which I no longer do anyway to prevent any possible chance of re-sending a Virus back to a clean machine which the mail never came from anyway.

I now just plain delete them.

What you figure about checking incoming mail etc. is quite correct.

But I myself have nothing against the little added protection.

BillyBob

 

hi dbd

i understand what you mean. i may not agree with your personal preference for not wanting to scan outgoing mail, but i'm not here to try to make you conform to what i think is right. <g>

in viewing the option settings in nav2002 (i know, you have 2003), i am assuming you have checked only "scan incoming email ", leaving "scan outgoing email" unchecked, correct?

what about the three choices at the bottom of the email scanning option settings page... the ones that say, "protect against timeouts ", "display tray icons" and "display progress indicator when sending email" (especially this last one!)? perhaps having one or all or some combination of those three checked is enough to override your other setting?

if i were you, i'd first try unchecking all of those bottom three settings, then see if the program responds like you have directed it to.

you asked for all ideas... that's all i've got at the moment.

good luck



mark

 

dbd

here's another thought. per the symantec nav instructions for disabling outgoing email scanning, the very first step is...

"Exit any running email programs "

are you making sure to do that?

and still another possibility would be for you to take a look at the heuristics settings, per this symantec blurb from a new features bulletin:

"Outbound Email scanning heuristic engine (Worm Blocking): The Email scanning heuristics engine scans outgoing email attachments and is designed to detect worms that try to replicate by sending themselves as attachments using the SMTP protocol. The heuristics that are used to detect worm activity do not rely on virus definitions. "

just a couple more ideas. let us know if anything works for you



mark

 

Thank you Mark!! The disabling of "display progress indicator when sending email" worked!!! Many thanks! I will scan outgoing mail when sending attachments but like the CHOICE and not having the program control things!
Cheers!
Tres

 

dbd

I just hope you are not bouncing e-mail with MailWasher that may contain a Virus. Again, I assume that we are talking about the same MailWasher program.

If you are, I hope your Family and Friends have a a good AV program.

I say this because not all e-mail comes from where it says it does and you could be bouncing an infected mail back to a clean machine from which it never came is the first place.

Since this fact was pointed out to me, I have quit bouncing entirely. NAV or no NAV.

I know that checking on the way out does slow things down a bit.

But it is also a little bit that we as users can do to HELP STOP the spreading of these dam dangerous, system corrupting/destroying Viruses

Symantec is doing a good job at giving us the tools to help stop the spreading of a Virus. Now it up to us as users to do our part and make use of those tools.

The combination of MailWasher and an up tp date NAV can be a great help in not only keeping our machines clean but those of others also.

BillyBob

 

hey tres

that's good news. glad to be of service.

again, while i think that scanning outgoing email is a worthwhile thing to do, i respect that you must have your reasons for not wanting to, and i have just tried to help you with the question you asked, and not tried to change your mind.

i mean, had you posted a question and asked everyone what they thought about the merits of scanning both incoming and outgoing email, then i would have done like BillyBob and given you opinions.

but you didn't ask that. and i think you explained yourself well in stating that you wanted a choice, and you wanted the program to perform as you had configured it. i mean, afterall, it IS listed as an option.

good luck



mark

 

Just to put dbd's mind at rest, here's Symantec's (ironic but accurate) assessment of the value of mail scanning:-

HTH.

 

brett

Hooray for Redundancy for Redundancy!

good find find.



mark

 

Cheers!

thank you all...
I use the mailwasher to bounce back lots of annoying emails that I've been getting of late from Nigeria soliciting money! If I bounce a virus back to these scam artists then I certainly don't care! Other than that I use it just to block stuff from loading to my pc!! On the rare occation I send attachments- then I'll scan stuff outbound. Just nice to be able to turn on or off when I want. Not when NAV wants!
Cheers all for your help and sharing your INFO~!!!
DBD

 

If it in any way helps to protect not only my machine(s) but also those of others and helps stop the spread of a dam Virus I will settle for redundancy any day.

BillyBob