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Can't log into yahoo mail

Discussion in 'Security and Privacy' started by Rackster, 2010/11/08.

  1. 2010/11/08
    Rackster

    Rackster Inactive Thread Starter

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    I have a hp laptop running windows 7. I use Norton 360 for security. The last few weeks when i try to log onto yahoo mail,after the page comes up briefly,I get redirected to a page that says "Internet Explorer cannot display the web page ". This happens about 75 percent of the time. It only happens when logging into mail and not other yahoo services...ie...fantasy football.It won't happen if I go to fantasy football first then access email from there.I was looking at Norton 360 firewall activities under Security history and noticed under alert summay it said "Protecting your connection to a newly detected network on adapter "Teredo Tunneling Pseudo-Interface" (IP Address 2001::4137:9e76:30c6:1e7c:3f57:fe96). Under "Recommended Actions" it says No action required. Under the Advanced Details for Actions it says "No actions available for this item." Under Severity is says Info with a blue dot. Is this whats causing the problem? Is "Teredo Tunneling Pseudo-Interface" considered a virus? If not...and I'm thinking it isn't...what is it's legitimate purpose? Is this something that is in the control panel that I can just disable? Thanks in advance for any help you can send my way.
     
  2. 2010/11/08
    TonyT

    TonyT SuperGeek Staff

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    Teredo Overview
    Has to do with IP6. You don't need it and can disable it via the network adapter properties.
     

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  4. 2010/11/08
    Rackster

    Rackster Inactive Thread Starter

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    I disabled the adapter and everything seems fine for now. I also disabled the 6to4 adapter....should I have done this? I did this because i googled how to disable the Teredo Tunneling Pseudo-Interface and it said to disable the 6to4 adapter too.I also went back and looked at the available adapters in the device manager and noticed Teredo Tunneling Pseudo-Interface is no longer listed. I know I only disabled it and not delete or uninstall. Is this normal? Thank you for your help and quick response.
     
  5. 2010/11/08
    TonyT

    TonyT SuperGeek Staff

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    You don't really need the 6-4 adapter either. It's probably just a "virtual" adapter created by the adapter software. It's used to transfer IP6 packets using IP4. It will be years until the Internet switches to IP6 anyway. As long as everything works as it should then no worries. The IP6 stuff can be easily added back when & if the time comes.
     
    virginia likes this.
  6. 2010/11/08
    Rackster

    Rackster Inactive Thread Starter

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    Great...problem resolved then by disabling the adapters...thanks again for the help.
     
  7. 2010/11/09
    TonyT

    TonyT SuperGeek Staff

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    You're welcome.
    Please mark your thread as "resolved ".
     
  8. 2010/12/05
    Rackster

    Rackster Inactive Thread Starter

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    Well the same thing is happening to me again. I downloaded IE9 beta today to see if that would help but it didn't. Can Teredo Tunneling Pseudo-Interface be uninstalled? When I try to disable it,it just comes right back to enabled.Could there be another promblem? I am experiencing this problem on another web site too,so its no longer just yahoo. Thanks
     

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