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Solved "Generic Host Process for Win 32 Services", svchost.exe virus

Discussion in 'Malware and Virus Removal Archive' started by RedFOX, 2010/11/05.

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  1. 2010/11/08
    RedFOX

    RedFOX Inactive Thread Starter

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    Sorry if I sounded a bit confusing. I was a bit confused myself. :S.

    Ok so here is the security check log:

    Results of screen317's Security Check version 0.99.5
    Windows XP Service Pack 2
    Out of date service pack!!
    Internet Explorer 6 Out of date!
    ``````````````````````````````
    Antivirus/Firewall Check:
    Windows Firewall Enabled!
    avast! Free Antivirus
    AVG 2011
    Antivirus up to date!
    ```````````````````````````````
    Anti-malware/Other Utilities Check:
    Ad-Aware
    Malwarebytes' Anti-Malware
    Java(TM) 6 Update 22
    Out of date Java installed!
    Adobe Flash Player 10.1.85.3
    Adobe Reader 9.4.0
    Mozilla Firefox (3.6.12) Firefox Out of Date!
    ````````````````````````````````
    Process Check:
    objlist.exe by Laurent
    Ad-Aware AAWService.exe
    Ad-Aware AAWTray.exe
    Alwil Software Avast5 AvastSvc.exe
    Alwil Software Avast5 avastUI.exe
    ````````````````````````````````
    DNS Vulnerability Check:
    Request Timed Out (Wireless Internet connection/Disconnected Internet/Proxy?)

    ``````````End of Log````````````


    Standby for the OTL log...
     
    RedFOX,
    #21
  2. 2010/11/08
    RedFOX

    RedFOX Inactive Thread Starter

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    OTL Log

    All processes killed
    ========== OTL ==========
    ========== SERVICES/DRIVERS ==========
    ========== REGISTRY ==========
    ========== FILES ==========
    C:\Documents and Settings\Kurt\My Documents\Downloads\CyberLink.Power.Director.Ultra.7.00.1628.iso moved successfully.
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Kurt
    ->Temp folder emptied: 8375672 bytes
    ->Temporary Internet Files folder emptied: 34601 bytes
    ->Java cache emptied: 1413066 bytes
    ->FireFox cache emptied: 91301667 bytes
    ->Flash cache emptied: 1545 bytes

    User: LocalService
    ->Temp folder emptied: 65984 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes
    ->Flash cache emptied: 0 bytes

    User: NetworkService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes
    ->Flash cache emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\dllcache .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 49152 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
    RecycleBin emptied: 292424934 bytes

    Total Files Cleaned = 375.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: Kurt
    ->Flash cache emptied: 0 bytes

    User: LocalService
    ->Flash cache emptied: 0 bytes

    User: NetworkService
    ->Flash cache emptied: 0 bytes

    Total Flash Files Cleaned = 0.00 mb


    OTL by OldTimer - Version 3.2.17.3 log created on 11082010_162753

    Files\Folders moved on Reboot...
    File move failed. C:\WINDOWS\temp\_avast5_\Webshlock.txt scheduled to be moved on reboot.

    Registry entries deleted on Reboot...
     
    RedFOX,
    #22


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  4. 2010/11/08
    broni

    broni Moderator Malware Analyst

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    When Eset scan comes up clean, we'll have to remember to install Service Pack 3.
     
    broni,
    #23
  5. 2010/11/08
    RedFOX

    RedFOX Inactive Thread Starter

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    Haven't I given you the ESET log yet?
     
    RedFOX,
    #24
  6. 2010/11/08
    broni

    broni Moderator Malware Analyst

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    Ooops, It's getting late, I guess :)

    Your computer is clean :)

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[CLEARALLRESTOREPOINTS]
[Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current (including Service Pack 3)

    4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC) weekly.

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. Run defrag at your convenience.

    11. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    12. Please, let me know, how is your computer doing.
     
    broni,
    #25
  7. 2010/11/08
    RedFOX

    RedFOX Inactive Thread Starter

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    OTL Log


    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Kurt
    ->Temp folder emptied: 1198 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 39453855 bytes
    ->Flash cache emptied: 738 bytes

    User: LocalService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes
    ->Flash cache emptied: 0 bytes

    User: NetworkService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes
    ->Flash cache emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\dllcache .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 0 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 38.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: Kurt
    ->Flash cache emptied: 0 bytes

    User: LocalService
    ->Flash cache emptied: 0 bytes

    User: NetworkService
    ->Flash cache emptied: 0 bytes

    Total Flash Files Cleaned = 0.00 mb

    Restore points cleared and new OTL Restore Point set!

    OTL by OldTimer - Version 3.2.17.3 log created on 11082010_164615

    Files\Folders moved on Reboot...
    File move failed. C:\WINDOWS\temp\_avast5_\Webshlock.txt scheduled to be moved on reboot.

    Registry entries deleted on Reboot...
     
    RedFOX,
    #26
  8. 2010/11/08
    RedFOX

    RedFOX Inactive Thread Starter

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    First of all, I would just like to give you a big thank-you for all the help and advice you have given me. I understand its probably very late in Daly City and I appreciate you staying up to help me (even if this wasn't the reason).

    On the front page of the website, I thought I saw something about WindowsBBS.com's aim to be the one-stop website for people to go to for computer troubles or something. I can honestly say that this website has been a great help to me.

    I will give you an update on how my computer is running in a month or so.

    Again, a very big thank-you to you and this site.

    Cheers,
    RedFOX
     
    RedFOX,
    #27
  9. 2010/11/08
    broni

    broni Moderator Malware Analyst

    Joined:
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    You're very welcome :)

    Good luck and stay safe :)
     
    broni,
    #28
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