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HD health and more

Discussion in 'PC Hardware' started by braindead, 2010/09/29.

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  1. 2010/10/02
    markmadras

    markmadras Banned

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    OK, sorry to go on about this but have you made quite sure that all the drivers and software are compatible. i.e. you are not running any 64bit drivers or software on the 32bit OS. Some drivers and some software will run on both 32 & 64bit systems but not all of them.

    As your problems started when you upgraded from 32 to 64bit I keep thinking this has to be a driver issue.

    When you get the BSOD's is there any error message?
     
    markmadras,
    #41
  2. 2010/10/02
    braindead

    braindead Inactive Thread Starter

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    braindead,
    #42


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  4. 2010/10/02
    PeteC

    PeteC SuperGeek Staff

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    You would be well advised to go to the manufacturer's website for drivers ,,,,

    http://www.nvidia.com/Download/index.aspx?lang=en-us

    Option 2 - scan your computer for graphics drivers.
     
    PeteC,
    #43
  5. 2010/10/03
    braindead

    braindead Inactive Thread Starter

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    the 9600 gt on nvidia site is only 512 mb + it actually says point of view on the board.
    http://www.pointofview-online.com/default2.php?content_id=36 (the correct page for drivers)

    Product NVIDIA GeForce 9600 GT
    Current Installed Driver 258.96
    Latest Driver Update Your PC currently has the latest driver installed for your GPU. No driver update is necessary at this time.

    sry bout the pictures, not sure how much u can tell from those:

    [​IMG]

    [​IMG]
     
    Last edited: 2010/10/03
    braindead,
    #44
  6. 2010/10/03
    PeteC

    PeteC SuperGeek Staff

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    Thes are the definitions of your STOP errors ....
    What is the .sys file half hidden on the LH side of the screen?
    I suggest you run your dump files through BlueScreenView and post the report.
    Your graphics driver is the latest - I don't see Point-of-View on the page I posted, but that's the only one I go to at nVidia.
     
    PeteC,
    #45
  7. 2010/10/03
    braindead

    braindead Inactive Thread Starter

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    there is no Minidump folder in c:\windows.
    those 2 pics are all i have, i never checked if they were centered or not.

    im going to swap RAM again the 1st module ran about 24hrs (PC on non stop) with no issues

    was just explaining why i was getting my VGA driver from point of view instead of going directly to nvidia
     
    Last edited: 2010/10/03
    braindead,
    #46
  8. 2010/10/03
    PeteC

    PeteC SuperGeek Staff

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    Both of your screenshots indicate that a dump was made - search for *.dmp.
     
    PeteC,
    #47
  9. 2010/10/03
    braindead

    braindead Inactive Thread Starter

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    sry about that must have moved the folder instead of copying it :(

    ==================================================
    Dump File : 093010-30685-01.dmp
    Crash Time : 9/30/2010 1:50:02 AM
    Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
    Bug Check Code : 0x000000d1
    Parameter 1 : 0xa085b8e4
    Parameter 2 : 0x00000002
    Parameter 3 : 0x00000000
    Parameter 4 : 0x90a7252c
    Caused By Driver : kl1.sys
    Caused By Address : kl1.sys+3b52c
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : 32-bit
    Computer Name :
    Full Path : D:\Users\Nick\Desktop\Minidump\093010-30685-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 7600
    ==================================================

    ==================================================
    Dump File : 093010-29889-01.dmp
    Crash Time : 9/30/2010 4:31:09 PM
    Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
    Bug Check Code : 0x1000008e
    Parameter 1 : 0xc000001d
    Parameter 2 : 0x97deb5b7
    Parameter 3 : 0xa04b2b48
    Parameter 4 : 0x00000000
    Caused By Driver : win32k.sys
    Caused By Address : win32k.sys+9b5b7
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : 32-bit
    Computer Name :
    Full Path : D:\Users\Nick\Desktop\Minidump\093010-29889-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 7600
    ==================================================
     
    braindead,
    #48
  10. 2010/10/03
    PeteC

    PeteC SuperGeek Staff

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    kl1.sys is part of Kapersky which I assume you are running?

    Consider using another av - MSE, Avast ..... all free and effective.
     
    PeteC,
    #49
  11. 2010/10/03
    braindead

    braindead Inactive Thread Starter

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    yeah i have KIS 2010, will do.
     
    braindead,
    #50
  12. 2010/10/03
    braindead

    braindead Inactive Thread Starter

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    i just remembered this:
    when i ran the upgrade adviser it said:
    Kaspersky Internet Security 2010
    version 9.0.0.736
    Kaspersky Lab This program has earned Microsoft's Compatible with Windows 7 logo.
    Learn more about the Compatible with Windows 7 logo

    so could the crash have been caused by something other than incompatibility? so perhaps wait and see if i get more trouble from KIS? or is there no point in that?
     
    braindead,
    #51
  13. 2010/10/03
    PeteC

    PeteC SuperGeek Staff

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    It would do no harm to uninstall Kapersky completely and run a free AV for a while to see if that really is the cause of the problem.

    How to uninstall Kaspersky Internet Security 2010?

    However do one thing at a time - memory checking or software, not both simultaneously :)
     
    PeteC,
    #52
  14. 2010/10/03
    braindead

    braindead Inactive Thread Starter

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    since i started with memory, ill finish that 1st.

    PeteC tyvm for the in depth troubleshooting :)
     
    braindead,
    #53
  15. 2010/10/03
    PeteC

    PeteC SuperGeek Staff

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    You're welcome - I hope it bears fruit :)
     
    PeteC,
    #54
  16. 2010/10/03
    braindead

    braindead Inactive Thread Starter

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    well at least now we have some viable suspects, sure is better than the random guessing I was working with
     
    braindead,
    #55
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