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Solved PCIDump.sys showing in bootlog

Discussion in 'Malware and Virus Removal Archive' started by Lydeard, 2010/09/05.

  1. 2010/09/06
    broni

    broni Moderator Malware Analyst

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    No problem :)
     
  2. 2010/09/07
    Lydeard

    Lydeard Well-Known Member Thread Starter

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    Hi Broni.
    kapersky report below. I will follow up your suggestion and get some more memory, thanks for advice.

    --------------------------------------------------------------------------------
    KASPERSKY ONLINE SCANNER 7.0: scan report
    Tuesday, September 7, 2010
    Operating system: Microsoft Windows XP Professional Service Pack 3 (build 2600)
    Kaspersky Online Scanner version: 7.0.26.13
    Last database update: Monday, September 06, 2010 15:15:43
    Records in database: 4198608
    --------------------------------------------------------------------------------

    Scan settings:
    scan using the following database: extended
    Scan archives: yes
    Scan e-mail databases: yes

    Scan area - My Computer:
    C:\
    D:\
    E:\
    F:\

    Scan statistics:
    Objects scanned: 47794
    Threats found: 1
    Infected objects found: 0
    Suspicious objects found: 1
    Scan duration: 03:59:45


    File name / Threat / Threats count
    C:\Documents and Settings\Owner\Local Settings\Application Data\Identities\{1435B91C-862D-48A3-BB9F-EB34466D0999}\Microsoft\Outlook Express\Deleted Items.dbx Suspicious: Trojan-Spy.HTML.Fraud.gen 1

    Selected area has been scanned.
     

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  4. 2010/09/07
    broni

    broni Moderator Malware Analyst

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    Please, empty Outlook Express "Deleted Items" folder.

    Then....

    Your computer is clean :)

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point.

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
    :Commands
    [purity]
    [emptytemp]
    [EMPTYFLASH]
    [CLEARALLRESTOREPOINTS]
    [Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC) weekly.

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. Run defrag at your convenience.

    11. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    12. Please, let me know, how is your computer doing.
     
  5. 2010/09/08
    Lydeard

    Lydeard Well-Known Member Thread Starter

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    Will do all suggested items you have listed above or, if I get stuck with anything I will come back to you. Meanwhile, many, many thanks for your patience and help Broni and I will post you with news on how PC is performing although I must say that so far things seem much improved. When I do that, and all being well, I will mark thread as Resolved.
    Regards
    Graham
     
  6. 2010/09/08
    Lydeard

    Lydeard Well-Known Member Thread Starter

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    OTL Log

    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: E Drive Backup

    User: LocalService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes

    User: NetworkService
    ->Temp folder emptied: 896 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Owner
    ->Temp folder emptied: 263680 bytes
    ->Temporary Internet Files folder emptied: 4210318 bytes
    ->Java cache emptied: 0 bytes
    ->Google Chrome cache emptied: 0 bytes
    ->Opera cache emptied: 0 bytes
    ->Flash cache emptied: 456 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\dllcache .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 1291 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
    RecycleBin emptied: 22028 bytes

    Total Files Cleaned = 4.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Default User

    User: E Drive Backup

    User: LocalService

    User: NetworkService

    User: Owner
    ->Flash cache emptied: 0 bytes

    Total Flash Files Cleaned = 0.00 mb

    Restore points cleared and new OTL Restore Point set!

    OTL by OldTimer - Version 3.2.11.0 log created on 09082010_161732

    Files\Folders moved on Reboot...
    File\Folder C:\Documents and Settings\Owner\Local Settings\Temp\~DF3EAB.tmp not found!
    File\Folder C:\Documents and Settings\Owner\Local Settings\Temp\~DF3ED6.tmp not found!
    File\Folder C:\Documents and Settings\Owner\Local Settings\Temp\~DF72C9.tmp not found!
    File\Folder C:\Documents and Settings\Owner\Local Settings\Temp\~DF72F4.tmp not found!
    File\Folder C:\Documents and Settings\Owner\Local Settings\Temp\~DF74CF.tmp not found!
    File\Folder C:\Documents and Settings\Owner\Local Settings\Temp\~DF754A.tmp not found!
    C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\ZUK3IGOY\iframescript[1].htm moved successfully.
    C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\4XN8V71J\ads[1].htm moved successfully.
    C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\4XN8V71J\p-01-0VIaSjnOLg[1].gif moved successfully.
    C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\1XLU6M7H\00b42e3a-b809-49b2-b433-cc45b2bc89d33rd_party_BBS[1].htm moved successfully.
    C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\1XLU6M7H\94977-active-pcidump-sys-showing-bootlog-2[1].html moved successfully.
    C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\AntiPhishing\2CEDBFBC-DBA8-43AA-B1FD-CC8E6316E3E2.dat moved successfully.
    File move failed. C:\WINDOWS\temp\_avast5_\Webshlock.txt scheduled to be moved on reboot.

    Registry entries deleted on Reboot...
     
  7. 2010/09/08
    broni

    broni Moderator Malware Analyst

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    Good news :)

    Good luck and stay safe :)
     
  8. 2010/09/11
    Lydeard

    Lydeard Well-Known Member Thread Starter

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    Hi Broni,
    Just reporting back as promised to say that PC is behaving beautifully now so, again, a big thank you. You can take it that no further news is good news.
    With Regards
    Graham
     
  9. 2010/09/11
    broni

    broni Moderator Malware Analyst

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    You're very welcome :)
     

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