Active BSOD and virus issues - Dell Inspirion B130, Windows XP

[Active] BSOD and virus issues - Dell Inspirion B130, Windows XP

I've been reading forums and looking at issues posted and found one similar from May 2009 in this forum. In a nutshell, I was trying to get rid of viruses and malware from my computer.

But first, let's start at the begining...Initially got the BLUE SCREEN OF DEATH with the following STOP message:

STOP: 0X00000044 (0X86fc8030, 0X00000D64, 0X00000000, 0X00000000)

Ran the Microsoft Windows Malicious Software Removal Tool, saw something about the Alureon.H virus attached to the APPDRV.sys (other was system restore points with quarantined stuff for Hiloti.gen trojan), downloaded malwarebytes, ran that and it found all the infected files, got rid of that...now I'm contending with the BSOD message and don't know what to do. I've ran and recd the logs from ComboFix, HijactThis, and the DDS.txt and Attach.txt logs. Hoping someone can point me in the right direction. All this was done in the Safe mode with Networking. I'll post all 4 logs after this initial post.

Thank you for your time and consideration. I'm hoping this can be reviewed and there is a straightforward solution. Doesn't really matter how long it takes since I have 2 other computers to work on.

djsigma

 

DDS (Ver_10-03-17.01) - NTFSx86 NETWORK
Run by Hubbert at 2:50:08.67 on Fri 08/20/2010
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1015.617 [GMT -5:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\mmc.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\Hubbert\My Documents\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://mail.yahoo.com/
uInternet Connection Wizard,ShellNext = hxxp://www.google.com/ig/dell?hl=en&client=dell-inc&channel=us
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Google Gears Helper: {e0fefe40-fbf9-42ae-ba58-794ca7e3fb53} - c:\program files\google\google gears\internet explorer\0.5.36.0\gears.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [ShowLOMControl] 1 (0x1)
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [MSKDetectorExe] c:\program files\mcafee\spamkiller\MSKDetct.exe /uninstall
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe "
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - {0B4350D1-055F-47A3-B112-5F2F2B0D6F08} - c:\program files\google\google gears\internet explorer\0.5.36.0\gears.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office12\REFIEBAR.DLL
Trusted Zone: bravenet.com\www
Trusted Zone: musicmatch.com\online
DPF: Web-Based Email Tools - hxxp://email.secureserver.net/Download.CAB
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/C/0/C/C0CBBA88-A6F2-48D9-9B0E-1719D1177202/LegitCheckControl.cab
DPF: {31435657-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/e/2/f/e2fcec4b-6c8b-48b7-adab-ab9c403a978f/wvc1dmo.cab
DPF: {3D3B42C2-11BF-4732-A304-A01384B70D68} - hxxp://picasaweb.google.com/s/v/58.14/uploader2.cab
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://www1.snapfish.com/SnapfishActivia.cab
DPF: {48DD0448-9209-4F81-9F6D-D83562940134} - hxxp://lads.myspace.com/upload/MySpaceUploader1006.cab
DPF: {55027008-315F-4F45-BBC3-8BE119764741} - hxxp://static.slide.com/uploader/SlideImageUploader.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

S0 pksdf;pksdf;c:\windows\system32\drivers\mvxeui.sys --> c:\windows\system32\drivers\mvxeui.sys [?]
S1 acpgvspw;acpgvspw;\??\c:\windows\system32\drivers\acpgvspw.sys --> c:\windows\system32\drivers\acpgvspw.sys [?]
S1 tfzgaqrb;tfzgaqrb;\??\c:\windows\system32\drivers\tfzgaqrb.sys --> c:\windows\system32\drivers\tfzgaqrb.sys [?]
S2 gupdate1c968bfd719a396;Google Update Service (gupdate1c968bfd719a396);c:\program files\google\update\GoogleUpdate.exe [2008-12-28 133104]

=============== Created Last 30 ================

2010-08-20 07:42:49 0 d-----w- c:\program files\Trend Micro
2010-08-20 07:00:24 50176 ----a-w- c:\windows\system32\proquota.exe
2010-08-20 02:45:52 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-08-20 02:45:50 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-08-19 12:01:19 16128 ----a-w- c:\windows\system32\drivers\APPDRV.SYSF1059FCD
2010-08-19 06:35:08 0 d-----w- C:\ec31b7ac9dd63e1231e938587e
2010-08-19 03:27:59 77312 ----a-w- c:\windows\MBR.exe
2010-08-19 03:24:12 389120 ----a-w- c:\windows\system32\CF24642.exe
2010-08-19 02:32:10 0 d-----w- c:\windows\system32\wbem\Repository
2010-08-19 02:31:08 0 d-----w- c:\program files\Roxio
2010-08-16 22:17:09 0 d-----w- c:\docume~1\hubbert\applic~1\Malwarebytes
2010-08-16 22:16:54 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-08-16 22:16:53 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-08-16 21:43:53 0 d-----w- C:\772c0b4f402b8053cfed572f02685e1f
2010-08-15 17:59:20 0 d-----w- c:\program files\Garmin
2010-08-15 16:54:09 0 d-----w- c:\docume~1\hubbert\applic~1\GARMIN
2010-08-13 12:26:36 57344 ----a-w- c:\windows\system32\MFC71ENU.DLL

==================== Find3M ====================

2010-08-17 04:37:10 181248 ----a-w- c:\windows\amoyixev.dll
2010-07-27 06:30:35 8462336 ------w- c:\windows\system32\dllcache\shell32.dll
2010-07-12 23:38:21 8456 --sha-w- c:\windows\system32\KGyGaAvL.sys
2010-06-14 14:31:20 744448 ------w- c:\windows\system32\dllcache\helpsvc.exe
2010-06-02 03:35:50 348160 ----a-w- c:\windows\system32\msvcr71.dll
2008-11-03 09:14:03 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008110320081104\index.dat

============= FINISH: 2:50:16.01 ===============

 

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-03-17.01)

Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume2
Install Date: 3/17/2008 6:41:20 PM
System Uptime: 8/20/2010 12:32:48 AM (2 hours ago)

Motherboard: Dell Inc. | | 0GD366
Processor: Intel(R) Celeron(R) M processor 1.50GHz | Microprocessor | 1496/133mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 39 GiB total, 10.036 GiB free.
D: is FIXED (NTFS) - 14 GiB total, 0.473 GiB free.
E: is CDROM ()

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP630: 8/16/2010 5:13:59 PM - System Checkpoint
RP631: 8/16/2010 5:13:59 PM - System Checkpoint
RP632: 8/16/2010 5:13:59 PM - System Checkpoint
RP633: 8/16/2010 5:13:59 PM - System Checkpoint
RP634: 8/16/2010 5:13:59 PM - System Checkpoint
RP635: 8/16/2010 5:13:59 PM - System Checkpoint
RP636: 8/16/2010 5:13:58 PM - System Checkpoint
RP637: 8/16/2010 5:13:58 PM - System Checkpoint
RP638: 8/16/2010 5:13:58 PM - Software Distribution Service 3.0
RP639: 7/17/2010 12:15:46 AM - System Checkpoint
RP640: 7/18/2010 12:38:29 AM - System Checkpoint
RP641: 7/19/2010 12:49:57 AM - System Checkpoint
RP642: 7/20/2010 8:10:18 AM - System Checkpoint
RP643: 7/22/2010 1:25:36 AM - System Checkpoint
RP644: 7/23/2010 2:50:41 AM - System Checkpoint
RP645: 7/24/2010 3:16:46 AM - System Checkpoint
RP646: 7/25/2010 8:55:17 AM - System Checkpoint
RP647: 7/26/2010 11:42:25 PM - System Checkpoint
RP648: 7/28/2010 1:04:17 AM - System Checkpoint
RP649: 7/30/2010 1:34:02 AM - System Checkpoint
RP650: 8/1/2010 10:51:40 PM - System Checkpoint
RP651: 8/5/2010 11:19:02 PM - System Checkpoint
RP652: 8/6/2010 11:41:43 PM - System Checkpoint
RP653: 8/7/2010 11:52:39 PM - System Checkpoint
RP654: 8/8/2010 3:59:02 PM - Software Distribution Service 3.0
RP655: 8/9/2010 9:51:43 PM - System Checkpoint
RP656: 8/11/2010 11:50:17 PM - System Checkpoint
RP657: 8/12/2010 11:52:50 PM - System Checkpoint
RP658: 8/14/2010 11:20:51 AM - System Checkpoint
RP659: 8/15/2010 1:27:52 PM - System Checkpoint
RP660: 8/16/2010 4:40:50 PM - Software Distribution Service 3.0
RP661: 8/16/2010 11:55:34 PM - Restore Operation
RP662: 8/18/2010 12:42:56 AM - System Checkpoint
RP663: 8/18/2010 9:19:06 PM - Restore Operation

==== Installed Programs ======================


Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Media Player
Adobe Reader 7.0
Amazon MP3 Downloader 1.0.3
Any Video Converter 2.5.9
AOLIcon
Apple Application Support
Apple Software Update
ArcSoft MediaImpression for Kodak
Audacity 1.2.4
BlackBerry Desktop Software 5.0.1
BlackBerry® Media Sync
Broadcom Management Programs
CCleaner
Conexant HDA D110 MDC V.92 Modem
Corel Paint Shop Pro X
Corel Photo Album 6
Coupon Printer for Windows
Critical Update for Windows Media Player 11 (KB959772)
CutePDF Writer 2.7
Dell Digital Jukebox Driver
Dell Driver Reset Tool
Dell Game Console
Dell Support 3.1
Dell System Restore
Dell Wireless WLAN Card
Digital Content Portal
Digital Line Detect
EarthLink setup files
EducateU
ELIcon
eMusic Download Manager 3.0
Facebook Plug-In
Freez FLV to MP3 Converter
Get High Speed Internet!
Google Chrome
Google Earth Plug-in
Google Gears
Google Update Helper
High Definition Audio Driver Package - KB835221
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
Intel(R) Graphics Media Accelerator Driver for Mobile
Internal Network Card Power Management
IrfanView (remove only)
Java 2 Runtime Environment, SE v1.4.2_03
Java(TM) 6 Update 15
Java(TM) 6 Update 5
Java(TM) 6 Update 7
Learn2 Player (Uninstall Only)
Malwarebytes' Anti-Malware
MCU
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Application Error Reporting
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Expression Web
Microsoft Expression Web MUI (English)
Microsoft Expression Web Service Pack 1 (SP1)
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.7
Microsoft National Language Support Downlevel APIs
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office SharePoint Designer 2007 Service Pack 2 (SP2)
Microsoft Plus! Digital Media Edition Installer
Microsoft Plus! Photo Story 2 LE
Microsoft Silverlight
Microsoft Software Update for Web Folders (English) 12
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Modem Helper
Mp3tag v2.41
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 6.0 Parser (KB933579)
Musicmatch for Windows Media Player
Musicmatch® Jukebox
NetWaiting
NetZeroInstallers
Nici v2.10
OpenOffice.org Installer 1.0
PowerDVD 5.5
Qualxserve Service Agreement
QuickSet
QuickTime
RealPlayer
RealUpgrade 1.0
Roxio Media Manager
Search Assist
Security Update for 2007 Microsoft Office System (KB951550)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for 2007 Microsoft Office System (KB982312)
Security Update for CAPICOM (KB931906)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB969613)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 7 (KB974455)
Security Update for Windows Internet Explorer 7 (KB976325)
Security Update for Windows Internet Explorer 7 (KB978207)
Security Update for Windows Internet Explorer 7 (KB982381)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB981349)
Sonic DLA
Sonic MyDVD LE
Sonic RecordNow Audio
Sonic RecordNow Copy
Sonic RecordNow Data
Sonic Update Manager
Synaptics Pointing Device Driver
TweetDeck
Ultra Video Converter 4.1.1123
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 7 (KB976749)
Update for Windows Internet Explorer 7 (KB980182)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB961503)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
URL Assistant
Viewpoint Media Player
WebFldrs XP
WildTangent Web Driver
Windows Genuine Advantage Validation Tool (KB892130)
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Live Sign-in Assistant
Windows Live Upload Tool
Windows Media Format 11 runtime
Windows Media Player 10
Windows Media Player 11
Windows XP Service Pack 3
WordPerfect Office 12
Xvid 1.1.3 final uninstall
Zune
Zune Language Pack (ES)
Zune Language Pack (FR)

==== Event Viewer Messages From Past Week ========

8/20/2010 1:51:54 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service wuauserv with arguments " " in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}
8/18/2010 10:36:54 PM, error: Service Control Manager [7001] - The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error: A device attached to the system is not functioning.
8/18/2010 10:30:41 PM, error: Service Control Manager [7031] - The Remote Procedure Call (RPC) service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Reboot the machine.
8/18/2010 10:30:38 PM, error: Service Control Manager [7034] - The DNS Client service terminated unexpectedly. It has done this 1 time(s).
8/18/2010 10:07:59 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service MSIServer with arguments " " in order to run the server: {000C101C-0000-0000-C000-000000000046}
8/17/2010 9:18:22 PM, error: Service Control Manager [7034] - The Java Quick Starter service terminated unexpectedly. It has done this 1 time(s).
8/16/2010 11:54:11 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: APPDRV avgio avipbb Fips intelppm ssmdrv
8/16/2010 11:25:10 PM, error: Service Control Manager [7016] - The Quicktime update service has reported an invalid current state 0.
8/16/2010 1:12:21 AM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD APPDRV avgio avipbb Fips intelppm IPSec MRxSmb NetBIOS NetBT RasAcd Rdbss ssmdrv Tcpip
8/16/2010 1:12:21 AM, error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the AFD service which failed to start because of the following error: A device attached to the system is not functioning.
8/16/2010 1:12:21 AM, error: Service Control Manager [7001] - The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error: A device attached to the system is not functioning.
8/16/2010 1:12:21 AM, error: Service Control Manager [7001] - The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
8/16/2010 1:11:49 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments " " in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
8/16/2010 1:11:48 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service netman with arguments " " in order to run the server: {BA126AE5-2166-11D1-B1D0-00805FC1270E}
8/16/2010 1:05:23 AM, error: Ftdisk [49] - Configuring the Page file for crash dump failed. Make sure there is a page file on the boot partition and that is large enough to contain all physical memory.
8/16/2010 1:05:23 AM, error: Ftdisk [45] - The system could not sucessfully load the crash dump driver.
8/15/2010 3:54:12 PM, error: Dhcp [1002] - The IP address lease 192.168.1.3 for the Network Card with network address 0014A54BA866 has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a DHCPNACK message).
8/15/2010 10:42:23 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the JavaQuickStarterService service.

==== End Of File ===========================

 

Please download JavaRa

If you get this message:
Problems with the download? Please use this direct link or try another mirror.

Select the Direct link download unzip it to your Desktop.

Double click JavaRa.exe then click Remove Older Versions.

Follow any prompts; a log will popup (JavaRa.log)-- please post the contents of this log.

Next, open JavaRa.exe again, and select Search For Updates.

Select Update Using Sun Java's Website --> Search, and continue the instructions for downloading and installing the latest Java version. Look for JDK 6 Update 21 (JDK or JRE). On the right select this one Download JRE..

In Vista and Windows 7 run the tool as Administrator.

===============

Download OTL to your Desktop.

* Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
* Under the Custom Scan box paste this in:


netsvcs
%SYSTEMDRIVE%\*.exe
/md5start
eventlog.dll
scecli.dll
netlogon.dll
cngaudit.dll
sceclt.dll
ntelogon.dll
logevent.dll
iaStor.sys
nvstor.sys
atapi.sys
IdeChnDr.sys
viasraid.sys
AGP440.sys
vaxscsi.sys
nvatabus.sys
viamraid.sys
nvata.sys
nvgts.sys
iastorv.sys
ViPrt.sys
eNetHook.dll
ahcix86.sys
KR10N.sys
nvstor32.sys
/md5stop
%systemroot%\*. /mp /s
%systemroot%\system32\*.dll /lockedfiles
%systemroot%\System32\config\*.sav
CREATERESTOREPOINT


* Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.

• When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. These are saved in the same location as OTL.
• Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them back here.