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Resolved HD will not stop.

Discussion in 'Windows XP' started by billberry12, 2010/08/03.

  1. 2010/08/03
    billberry12

    billberry12 Inactive Thread Starter

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    My daughter's old Dell Inspiron B130's hard drive runs all the time. How do I tell what's causing this. It runs unitl it overheats and shots down. How do I check on what is running?
    Thanks,
    Bill
     
    billberry12,
    #1
  2. 2010/08/03
    Xrozz

    Xrozz Inactive

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    Hi Billberry,

    What makes your say that it runs all the time and overheats. Do you actually feel the heat? Please elaborate?

    regards,
    Xrozz
     
    Xrozz,
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  4. 2010/08/03
    billberry12

    billberry12 Inactive Thread Starter

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    Yes, I feel the heat, and when I start up after it shutting down, it says it was shutdown because of over heating. The little green HD light keeps going all the time. I have done Ccleaner, both cleaner and registry cleaner. I have done MSE. I have done Malwarebytes and got four trojans and delelted them on a quick scan. I am now doing a Full scan with MWB.
     
    billberry12,
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  5. 2010/08/04
    PeteC

    PeteC SuperGeek Staff

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    If the laptop is shutting down through overheating regardless of whether or not the drive is running continuously the cooling is suspect. Can you hear the cooling fan in operation? - have you checked that all cooling vents are clear?

    Task Manager will give an indication of which processes are running and can be ordered in terms of CPU usage.
     
    PeteC,
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  6. 2010/08/04
    billberry12

    billberry12 Inactive Thread Starter

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    Hoe do I open task manager in XP? The fan runs constantly, and I have blown out the vents with compressed air.
     
    billberry12,
    #5
  7. 2010/08/04
    PeteC

    PeteC SuperGeek Staff

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    Right click in the Task Bar > Task Manager - Processes tab
     
    PeteC,
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  8. 2010/08/04
    billberry12

    billberry12 Inactive Thread Starter

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    Lots of things running. The three big ones are Explorer.exe @ 21,324K, Svchost.exe @ 39,556K, and MsMpEng.exe @ 64,440K. I checked these while running a full MSE scan. The CPU usage is 95-100%. Does this tell you anything?
    Thanks,
    Bill
     
    billberry12,
    #7
  9. 2010/08/04
    rpicilli

    rpicilli Inactive

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    May I ask you the size of your HD and what is the percentage used? Something that could cause the overaction of the CPU is MSSQL. Do you have any application that uses SQL? You mention about Trojans this kind of virus usualli never are cleaned totaly. Try to search for new virus.
     
    rpicilli,
    #8
  10. 2010/08/04
    billberry12

    billberry12 Inactive Thread Starter

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    60gb hd. 50% FULL. Sorry, don't know what you mean by MSSQL or SQL.
     
    billberry12,
    #9
  11. 2010/08/04
    PeteC

    PeteC SuperGeek Staff

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    I posted ....
    That's the important info :) Check Show processes from all users (or similar - that wording is from Windows 7) and click on the CPU column header to toggle the sort low/high > high/low - you want the latter.
     
    PeteC,
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  12. 2010/08/04
    Arie

    Arie Administrator Administrator Staff

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    Note really... We'd need to know the CPU usage of some of the high CPU usage programs.

    In Task Manager's Processes tab, click the CPU column so that the highest CPU usage is at the top. Post the names of anything using > 10%.

    PeteC was a little faster; I got distracted :)
     
    Arie,
    #11
  13. 2010/08/04
    billberry12

    billberry12 Inactive Thread Starter

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    Thanks. Will do and report back asap. What do those numbers in that colume represent? All I see as far as a % usage is the total at the bottom of the window. Where does it show me what percent each process is using?
     
    Last edited: 2010/08/04
    billberry12,
    #12
  14. 2010/08/04
    Arie

    Arie Administrator Administrator Staff

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    Details are in my reply.
     
    Arie,
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