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Memory Upgrade Causes a no Start Up

Discussion in 'PC Hardware' started by Pweb, 2010/06/15.

  1. 2010/06/15
    Pweb

    Pweb Inactive Thread Starter

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    I just recieved my memory upgrade of 512MB today. I installed it, then when turning my computer back on, I get nothing. I removed the memory, started up and my computer was fine.

    I called the company to let them know, and was told to remove all my memory except for the new one I just got, and see what happens. She also said I might have to get a BIOS upgrade in order for this module to work.

    Any thoughts out there?

    With this new memory, all slots are filled. Wondering what's going on!

    Thanks In Advance!
     
    Pweb,
    #1
  2. 2010/06/15
    MrBill

    MrBill SuperGeek WindowsBBS Team Member

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    Yeah, first thought is that they sent you the wrong memory. Go here and do a FREE scan. Have never had them wrong.

    http://www.crucial.com/
     
    Last edited: 2010/06/15

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  4. 2010/06/15
    crunchie

    crunchie Inactive

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    Put the memory in (making sure the power is turned off at the outlet first), then either use the motherboard jumper to reset the bios, or remove the motherboard battery.
    Leave it for a minute or two then reverse the procedure.
    See if they work now. If they do, you will have to enter the bios to reset the clock/date.
     
  5. 2010/06/15
    Pweb

    Pweb Inactive Thread Starter

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    RATS...they didn't have the T6003 model..everything BUT. My first guess was that they did send the wrong memory. I bought memory from another company before, and I guess I'll get a refund, and go back to them!
     
    Pweb,
    #4
  6. 2010/06/15
    Pweb

    Pweb Inactive Thread Starter

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    Well, that sounds a bit more than I'm willing to try....I think I'll just send the darn thing back. But thanks for the suggestion!!!
     
    Pweb,
    #5
  7. 2010/06/15
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    Hi Pweb, I assume that your new RAM is identical (PC/CAS latency etc.) Does your M/B manual stress any specific layout for RAM installation? You have 3 slots but quite often the placement of varying sticks eg. 256MB, 512MB, 1GB must be fitted in certain slots.
    My manual tells me that the balance of load between address busses is very critical. It also refers to single sided and double sided chips.
    My installation:1Gb DB sided 16 chip install DIMM 3
    2 X 512MB single sided 8 chips in DIMM 1 & 2.
    Your manual might suggest different positions for the RAM to share the load.
    Please refer to your manual or find out if this RAM positioning is your problem.
    I had intermittent BSOD in an early comp running Windows 98SE because of dissimilar Brand of RAM even though they were all 16MB sticks! Believe me it's not just put a stick of RAM in and she'll be right. Cheers Neil.
     
  8. 2010/06/15
    Pweb

    Pweb Inactive Thread Starter

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    The first memory upgrade I did, I used memorystock.com. They had a tool that showed the positioning with a tool you downloaded. I had no problem adding the new memory, but when I went back to them, the tool no longer worked, so I'm familiar with what you're saying. I will look into this further, as I do understand what you're saying. I'll look into what you're saying; thanks so much for your input!
     
    Pweb,
    #7
  9. 2010/06/15
    crunchie

    crunchie Inactive

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    It is as easy to do the reset as it is to change the RAM. It also may be necessary. Unless you can get the exact same RAM with the exact same timings, you will have to try it anyway.
    Pull the battery out, put it back in. It is held in place by a small spring clip and the battery is the size of a small coin.
     
  10. 2010/06/15
    MrBill

    MrBill SuperGeek WindowsBBS Team Member

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    You can do an online scan. Just agree to it. Doesn't really load anything. Will tell you what you have and other ways to configure it.
     
  11. 2010/06/16
    Pweb

    Pweb Inactive Thread Starter

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    Here's an update. I called 4allmemory.com, and they told me to upgrade my Bios; I thought that was a reasonable step, so I had to contact E-machines to get the upgrade. Did that. Got the upgrade files onto a DVD, but I guess I didn't do it correctly. The instructions were confusing.
     
  12. 2010/06/16
    crunchie

    crunchie Inactive

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    Flashing the bios does run the risk of bricking your pc if done wrong. Resetting the bios holds zero risk.
    It may not work, but imo, it is worth a shot.
     
  13. 2010/06/16
    Pweb

    Pweb Inactive Thread Starter

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    Geez....don't need to take THAT risk. Would resetting the bios fix my memory upgrade problem?
     
  14. 2010/06/16
    Pweb

    Pweb Inactive Thread Starter

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    I am now re-reading your resetting the bios.
     

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