Inactive Some malware took out my Internet Connection

[Inactive] Some malware took out my Internet Connection

I have a friend's computer sitting beside my computer at home that has a problem I cannot fix and would like to see if you folks could help me.

His computer: XP Pro SP3, 300 GB drive, 3+ GB Ram
Symptoms: No connection to the Internet. I’ve checked everything I know of and find some things are not right. The Device Manager shows the NIC is good. The Network Connection Properties shows the connection is good. But there’s no internet and the browsers (IE8 Firefox ands Slimbrowser) show no connection to the internet.
My Windows Firewall has been turned off and cannot be re-started. The Avast shield is off and cannot be restarted.
I've run the boot-time scan and nothhing popped up.

Avast! Routinely pops up and says it has caught "Dropper" and placed it into the Chest
MS Device Manager doesn’t show any hard drives (I’ve never seen that before)
MS Disk Manager doesn’t show any hard drives, but the Disk Defragmenter works on the hard drive. All files are available on Windows Explorer.

Last month the Internet Connection was broken and after some searching I found that the DNS address to the router was blank. At that time there was no indication of a malware in the computer, although they had installed a Fire-Fox Add-in called Browser Highlighter. An internet search showed a great deal of negative reviews. I took out the BHO and re-scanned the computer, which worked for 40 days before I got this recent call again complaining of no Internet connection. At that time I thought the problem was resolved.

I currently have the computer connected to my router and the same problem exists. It’s not the router or the modem. He uses cable service and I use DSL.

I hope this isn't "too much information" but I thought the more you have to work with might simplify the task of solving this. Thank you very much for taking this problem on.

I ran your DDS.SCR program and the output is shown here:

DDS.TXT:
DDS (Ver_10-03-17.01) - NTFSx86
Run by John at 10:47:07.00 on Mon 06/14/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_14
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3574.3122 [GMT -4:00]

AV: avast! Antivirus *On-access scanning disabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
svchost.exe
svchost.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\New_Computer\SlimBrowser\sbrowser.exe
D:\TSF-dds.com

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uInternet Connection Wizard,ShellNext = hxxp://us.mg3.mail.yahoo.com/dc/launch?.gx=0&.rand=2sn8jlge4k4f7
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [avast5] c:\progra~1\alwils~1\avast5\avastUI.exe /nogui
mRun: [TrojanScanner] c:\program files\trojan remover\Trjscan.exe /boot
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
Trusted Zone: intuit.com\ttlc
DPF: {31435657-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/e/2/f/e2fcec4b-6c8b-48b7-adab-ab9c403a978f/wvc1dmo.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} - hxxps://secure.logmein.com/activex/ractrl.cab?lmi=100
TCP: {7DF8709B-C747-4512-A235-7AAD9DB62778} = 129.2.168.5
Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - c:\program files\belarc\advisor\system\BAVoilaX.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: igfxcui - igfxdev.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\john\applic~1\mozilla\firefox\profiles\59i3vjxj.default\
FF - prefs.js: browser.search.defaulturl - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2706&invocationType=tb50fftrie7&query=
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - www.google.com
FF - prefs.js: keyword.URL - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2706&invocationType=tb50fftrab&query=
FF - plugin: c:\documents and settings\john\application data\mozilla\firefox\profiles\59i3vjxj.default\extensions\logmeinclient@logmein.com\plugins\npRACtrl.dll
FF - plugin: c:\documents and settings\john\application data\mozilla\firefox\profiles\59i3vjxj.default\extensions\moveplayer@movenetworks.com\platform\winnt_x86-msvc\plugins\npmnqmp071303000006.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref( "security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref ", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref( "security.ssl.renego_unrestricted_hosts ", " ");
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref( "security.ssl.treat_unsafe_negotiation_as_broken ", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref( "security.ssl.require_safe_negotiation ", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref( "security.ssl3.rsa_seed_sha ", true);

============= SERVICES / DRIVERS ===============

R0 PzWDM;PzWDM;c:\windows\system32\drivers\PzWDM.sys [2009-4-17 15172]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2009-4-17 164048]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\SASDIFSV.SYS [2009-5-26 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-5-26 67656]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2009-4-17 19024]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast5\AvastSvc.exe [2010-6-8 40384]
R2 EAPPkt;Realtek EAPPkt Protocol;c:\windows\system32\drivers\EAPPkt.sys [2010-4-4 38144]
R2 Iprip;RIP Listener;c:\windows\system32\svchost.exe -k netsvcs [2008-2-12 14336]
R3 ES1370;Creative AudioPCI (ES1370), SB PCI 64/128 (WDM);c:\windows\system32\drivers\es1370mp.sys [2009-4-17 37120]
S3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2010-6-8 40384]
S3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2010-6-8 40384]
S3 mipsinf;mipsinf;c:\windows\system32\mipsinf.sys [2010-6-7 2304]
S3 radpms;Driver for RADPMS Device;c:\windows\system32\drivers\radpms.sys --> c:\windows\system32\drivers\radpms.sys [?]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-5-26 12872]

=============== Created Last 30 ================

2010-06-14 05:07:31 77312 ----a-w- c:\windows\system32\ztvunace26.dll
2010-06-14 05:07:31 75264 ----a-w- c:\windows\system32\unacev2.dll
2010-06-14 05:07:31 69632 ----a-w- c:\windows\system32\ztvcabinet.dll
2010-06-14 05:07:31 162304 ----a-w- c:\windows\system32\ztvunrar36.dll
2010-06-14 05:07:31 153088 ----a-w- c:\windows\system32\UNRAR3.dll
2010-06-14 05:07:30 0 d-----w- c:\program files\Trojan Remover
2010-06-14 05:07:30 0 d-----w- c:\docume~1\john\applic~1\Simply Super Software
2010-06-14 05:07:30 0 d-----w- c:\docume~1\alluse~1\applic~1\Simply Super Software
2010-06-12 00:19:59 664 ----a-w- c:\windows\system32\d3d9caps.dat
2010-06-08 10:45:29 0 d-----w- c:\docume~1\alluse~1\applic~1\Alwil Software
2010-06-07 18:49:10 2304 ----a-w- c:\windows\system32\mipsinf.sys
2010-06-06 18:52:09 112 ----a-w- c:\docume~1\alluse~1\applic~1\EbDiDB1c3.dat

==================== Find3M ====================


============= FINISH: 10:48:06.46 ===============


ATTACH.TXT
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-03-17.01)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 4/16/2009 10:43:41 PM
System Uptime: 6/14/2010 10:21:30 AM (0 hours ago)

Motherboard: ASUSTeK Computer INC. | | P5KPL-CM
Processor: Intel(R) Celeron(R) CPU E1500 @ 2.20GHz | Socket 775 | 2218/200mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 233 GiB total, 216.656 GiB free.
D: is Removable
X: is CDROM ()

==== Disabled Device Manager Items =============

Class GUID: {4D36E97E-E325-11CE-BFC1-08002BE10318}
Description: PCI Device
Device ID: PCI\VEN_8086&DEV_27D8&SUBSYS_82EA1043&REV_01\3&11583659&0&D8
Manufacturer:
Name: PCI Device
PNP Device ID: PCI\VEN_8086&DEV_27D8&SUBSYS_82EA1043&REV_01\3&11583659&0&D8
Service:

Class GUID: {4D36E96B-E325-11CE-BFC1-08002BE10318}
Description: Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Device ID: ACPI\PNP0303\4&2C575ACB&0
Manufacturer: (Standard keyboards)
Name: Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PNP Device ID: ACPI\PNP0303\4&2C575ACB&0
Service: i8042prt

Class GUID: {4D36E96F-E325-11CE-BFC1-08002BE10318}
Description: Microsoft PS/2 Mouse
Device ID: ACPI\PNP0F03\4&2C575ACB&0
Manufacturer: Microsoft
Name: Microsoft PS/2 Mouse
PNP Device ID: ACPI\PNP0F03\4&2C575ACB&0
Service: i8042prt

==== System Restore Points ===================

RP345: 3/14/2010 1:04:55 AM - System Checkpoint
RP346: 3/15/2010 10:07:34 AM - System Checkpoint
RP347: 3/16/2010 10:51:29 AM - System Checkpoint
RP348: 3/17/2010 6:00:17 PM - System Checkpoint
RP349: 3/18/2010 6:57:13 PM - System Checkpoint
RP350: 3/19/2010 7:06:46 PM - System Checkpoint
RP351: 3/20/2010 8:14:05 PM - System Checkpoint
RP352: 3/21/2010 9:41:46 PM - System Checkpoint
RP353: 3/22/2010 9:52:54 PM - System Checkpoint
RP354: 3/23/2010 10:44:39 PM - System Checkpoint
RP355: 3/25/2010 3:31:38 PM - System Checkpoint
RP356: 3/26/2010 3:49:41 PM - System Checkpoint
RP357: 3/27/2010 4:53:03 PM - System Checkpoint
RP358: 3/28/2010 5:21:57 PM - System Checkpoint
RP359: 3/29/2010 5:36:00 PM - System Checkpoint
RP360: 3/30/2010 6:18:56 PM - System Checkpoint
RP361: 3/31/2010 6:54:55 PM - System Checkpoint
RP362: 3/31/2010 11:12:48 PM - Software Distribution Service 3.0
RP363: 4/1/2010 11:16:27 PM - System Checkpoint
RP364: 4/2/2010 11:44:33 PM - System Checkpoint
RP365: 4/4/2010 10:28:39 AM - System Checkpoint
RP366: 4/4/2010 8:18:56 PM - Installed Belkin Wireless G USB Adapter Software
RP367: 4/5/2010 8:59:51 PM - System Checkpoint
RP368: 4/6/2010 9:25:56 PM - System Checkpoint
RP369: 4/7/2010 9:45:06 PM - System Checkpoint
RP370: 4/9/2010 6:40:50 AM - System Checkpoint
RP371: 4/10/2010 8:55:40 AM - System Checkpoint
RP372: 4/11/2010 9:39:35 AM - System Checkpoint
RP373: 4/12/2010 7:06:13 PM - System Checkpoint
RP374: 4/13/2010 10:26:10 PM - Software Distribution Service 3.0
RP375: 4/14/2010 10:40:34 PM - Software Distribution Service 3.0
RP376: 4/16/2010 7:14:33 AM - System Checkpoint
RP377: 4/17/2010 7:48:26 AM - System Checkpoint
RP378: 4/18/2010 9:35:47 AM - System Checkpoint
RP379: 4/19/2010 4:10:35 PM - System Checkpoint
RP380: 4/20/2010 7:53:08 PM - System Checkpoint
RP381: 4/21/2010 8:04:46 PM - System Checkpoint
RP382: 4/22/2010 8:08:10 PM - System Checkpoint
RP383: 4/23/2010 8:45:08 PM - System Checkpoint
RP384: 4/24/2010 9:40:45 PM - System Checkpoint
RP385: 4/25/2010 9:43:07 PM - System Checkpoint
RP386: 4/26/2010 9:53:22 PM - System Checkpoint
RP387: 4/27/2010 11:18:22 PM - System Checkpoint
RP388: 4/29/2010 4:59:45 PM - System Checkpoint
RP389: 4/30/2010 6:23:58 PM - System Checkpoint
RP390: 5/1/2010 6:37:03 PM - System Checkpoint
RP391: 5/2/2010 7:12:55 PM - System Checkpoint
RP392: 5/3/2010 8:14:45 PM - System Checkpoint
RP393: 5/4/2010 10:12:45 PM - System Checkpoint
RP394: 5/5/2010 7:27:03 PM - Installed Belkin Wireless G USB Adapter Software
RP395: 5/5/2010 7:38:56 PM - Installed Belkin Wireless G USB Adapter Software
RP396: 5/5/2010 7:43:12 PM - Installed Belkin Wireless G USB Adapter Software
RP397: 5/5/2010 7:47:10 PM - Installed Belkin Wireless G USB Adapter Software
RP398: 5/5/2010 8:29:12 PM - Installed Belkin Wireless G USB Adapter Software
RP399: 5/6/2010 8:49:14 PM - System Checkpoint
RP400: 5/7/2010 9:01:46 PM - System Checkpoint
RP401: 5/8/2010 9:25:09 PM - System Checkpoint
RP402: 5/9/2010 10:51:21 PM - System Checkpoint
RP403: 5/11/2010 3:42:47 PM - System Checkpoint
RP404: 5/11/2010 11:06:00 PM - Software Distribution Service 3.0
RP405: 5/13/2010 6:06:21 PM - System Checkpoint
RP406: 5/14/2010 6:56:23 PM - System Checkpoint
RP407: 5/15/2010 7:36:16 PM - System Checkpoint
RP408: 5/16/2010 8:20:46 PM - System Checkpoint
RP409: 5/17/2010 9:31:44 PM - System Checkpoint
RP410: 5/18/2010 10:24:14 PM - System Checkpoint
RP411: 5/19/2010 10:44:50 PM - System Checkpoint
RP412: 5/21/2010 3:36:08 PM - System Checkpoint
RP413: 5/22/2010 3:46:51 PM - System Checkpoint
RP414: 5/23/2010 4:22:18 PM - System Checkpoint
RP415: 5/24/2010 6:33:56 PM - System Checkpoint
RP416: 5/25/2010 6:48:55 PM - System Checkpoint
RP417: 5/26/2010 7:07:24 AM - Software Distribution Service 3.0
RP418: 5/27/2010 7:33:50 AM - System Checkpoint
RP419: 5/28/2010 3:36:20 PM - System Checkpoint
RP420: 5/30/2010 11:48:01 AM - System Checkpoint
RP421: 5/31/2010 12:06:13 PM - System Checkpoint
RP422: 6/1/2010 2:12:32 PM - System Checkpoint
RP423: 6/5/2010 9:38:56 AM - System Checkpoint
RP424: 6/5/2010 11:22:26 AM - Removed Browser Highlighter - Firefox
RP425: 6/6/2010 6:43:43 PM - System Checkpoint
RP426: 6/7/2010 7:43:05 PM - System Checkpoint
RP427: 6/8/2010 6:45:40 AM - avast! Free Antivirus Setup
RP428: 6/9/2010 5:12:11 PM - System Checkpoint
RP429: 6/11/2010 2:40:52 PM - System Checkpoint
RP430: 6/14/2010 12:04:55 AM - Removed Skype Toolbars
RP431: 6/14/2010 12:05:28 AM - Removed Skypeâ„¢ 4.1
RP432: 6/14/2010 12:06:02 AM - Removed Skypeâ„¢ 4.1
RP433: 6/14/2010 12:07:52 AM - Removed Safari
RP434: 6/14/2010 12:08:58 AM - Removed QuickTime
RP435: 6/14/2010 12:10:15 AM - Removed WebEx Support Manager for Internet Explorer
RP436: 6/14/2010 12:10:42 AM - Removed Bonjour
RP437: 6/14/2010 12:11:18 AM - Removed Adobe Reader 8.1.1

==== Installed Programs ======================


ACDSee 32
Adobe Flash Player 10 Plugin
AiO_Scan_CDA
AiOSoftwareNPI
Apple Mobile Device Support
Apple Software Update
avast! Free Antivirus
Backyard Baseball 2003
Belarc Advisor 7.2
BufferChm
Compatibility Pack for the 2007 Office system
CustomerResearchQFolder
Destinations
DeviceManagementQFolder
doPDF 5.2 printer
eSupportQFolder
F300
F300_Help
Fax_CDA
Free eXPert PDF Reader
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
HP Customer Participation Program 7.0
HP Imaging Device Functions 7.0
HP Photosmart Essential
HP Photosmart, Officejet and Deskjet 7.0.A
HP Software Update
HP Solution Center 7.0
HPPhotoSmartExpress
HPProductAssistant
InstantShareDevicesMFC
Intel(R) Graphics Media Accelerator Driver
iTunes
Java(TM) 6 Update 14
Java(TM) 6 Update 3
MarketResearch
MemoriesOnTV 4.0.4
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Office Professional Edition 2003
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Mozilla Firefox (3.5.9)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 6.0 Parser (KB925673)
NewCopy_CDA
ONES (E)
ProductContextNPI
Readme
Right Click Image Converter
Scan
ScannerCopy
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB979402)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950759)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB980232)
Simple Sudoku 4.2
SlimBrowser (remove only)
SolutionCenter
Status
SUPERAntiSpyware Professional
TestCheck Geometry
Toolbox
TrayApp
Trojan Remover 6.8.1
TurboTax 2009
TurboTax 2009 WinPerFedFormset
TurboTax 2009 WinPerReleaseEngine
TurboTax 2009 WinPerTaxSupport
TurboTax 2009 wohiper
TurboTax 2009 wrapper
UltraISO Premium V8.2
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB978506)
Update for Windows Internet Explorer 8 (KB980182)
Update for Windows XP (KB898461)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Video Edit Magic 4.4
VideoLAN VLC media player 0.8.6c
WebFldrs XP
WebReg
Windows Genuine Advantage Notifications (KB905474)
Windows Internet Explorer 8
Windows Presentation Foundation
WinRAR archiver
XML Paper Specification Shared Components Pack 1.0

==== Event Viewer Messages From Past Week ========

6/9/2010 9:02:35 AM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: i8042prt
6/9/2010 9:02:34 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Themes service to connect.
6/9/2010 9:02:34 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the DHCP Client service to connect.
6/9/2010 9:02:34 AM, error: Service Control Manager [7000] - The Themes service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
6/9/2010 9:02:34 AM, error: Service Control Manager [7000] - The DHCP Client service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
6/9/2010 9:02:18 AM, error: DCOM [10016] - The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID {DCBCA92E-7DBE-4EDA-8B7B-3AAEA4DD412B} to the user NT AUTHORITY\SYSTEM SID (S-1-5-18). This security permission can be modified using the Component Services administrative tool.
6/9/2010 3:38:27 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the stisvc service.
6/9/2010 10:48:29 AM, error: DCOM [10005] - DCOM got error "%1053" attempting to start the service winmgmt with arguments " " in order to run the server: {8BC3F05E-D86B-11D0-A075-00C04FB68820}
6/8/2010 6:49:00 AM, error: Service Control Manager [7022] - The Windows Image Acquisition (WIA) service hung on starting.
6/8/2010 6:47:44 AM, error: Ftdisk [49] - Configuring the Page file for crash dump failed. Make sure there is a page file on the boot partition and that is large enough to contain all physical memory.
6/8/2010 6:47:44 AM, error: Ftdisk [45] - The system could not sucessfully load the crash dump driver.
6/8/2010 6:47:35 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Workstation service to connect.
6/8/2010 6:47:35 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Wireless Zero Configuration service to connect.
6/8/2010 6:47:35 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Windows Audio service to connect.
6/8/2010 6:47:35 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Task Scheduler service to connect.
6/8/2010 6:47:35 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Shell Hardware Detection service to connect.
6/8/2010 6:47:35 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Network Security service to connect.
6/8/2010 6:47:35 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Logical Disk Manager service to connect.
6/8/2010 6:47:35 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Cryptographic Services service to connect.
6/8/2010 6:47:35 AM, error: Service Control Manager [7001] - The Computer Browser service depends on the Workstation service which failed to start because of the following error: The service did not respond to the start or control request in a timely fashion.
6/8/2010 6:47:35 AM, error: Service Control Manager [7000] - The Workstation service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
6/8/2010 6:47:35 AM, error: Service Control Manager [7000] - The Wireless Zero Configuration service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
6/8/2010 6:47:35 AM, error: Service Control Manager [7000] - The Windows Audio service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
6/8/2010 6:47:35 AM, error: Service Control Manager [7000] - The Task Scheduler service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
6/8/2010 6:47:35 AM, error: Service Control Manager [7000] - The Network Security service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
6/8/2010 6:47:35 AM, error: Service Control Manager [7000] - The Logical Disk Manager service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
6/8/2010 6:47:35 AM, error: Service Control Manager [7000] - The Cryptographic Services service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
6/7/2010 11:14:08 PM, error: DCOM [10005] - DCOM got error "%1053" attempting to start the service EventSystem with arguments " " in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
6/14/2010 12:22:32 AM, error: IPRIP [29028] - IPRIP was unable to create a socket for address 192.168.0.105. The data is the error code.
6/14/2010 1:12:27 AM, error: Service Control Manager [7006] - The ScRegSetValueExW call failed for Start with the following error: Access is denied.
6/13/2010 9:55:53 AM, error: Service Control Manager [7023] - The Network Security service terminated with the following error: The system cannot find the file specified.
6/13/2010 9:21:11 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the HID Input Service service to connect.
6/13/2010 9:21:11 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Help and Support service to connect.
6/13/2010 9:21:11 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Error Reporting Service service to connect.
6/13/2010 9:21:11 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the COM+ Event System service to connect.
6/13/2010 9:21:11 AM, error: Service Control Manager [7001] - The System Event Notification service depends on the COM+ Event System service which failed to start because of the following error: The service did not respond to the start or control request in a timely fashion.
6/13/2010 9:21:11 AM, error: Service Control Manager [7000] - The HID Input Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
6/13/2010 9:21:11 AM, error: Service Control Manager [7000] - The Help and Support service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
6/13/2010 9:21:11 AM, error: Service Control Manager [7000] - The COM+ Event System service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
6/13/2010 9:14:46 AM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 30 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)
6/13/2010 8:48:03 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service StiSvc with arguments " " in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}
6/13/2010 8:42:47 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service netman with arguments " " in order to run the server: {BA126AE5-2166-11D1-B1D0-00805FC1270E}
6/13/2010 8:42:39 AM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)
6/13/2010 8:40:29 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Aavmker4 AFD aswSP aswTdi BANTExt Fips i8042prt intelppm IPSec MRxSmb NetBIOS NetBT RasAcd Rdbss SASDIFSV SASKUTIL Tcpip Tcpip6
6/13/2010 8:40:29 PM, error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the AFD service which failed to start because of the following error: A device attached to the system is not functioning.
6/13/2010 8:40:29 PM, error: Service Control Manager [7001] - The Simple TCP/IP Services service depends on the AFD service which failed to start because of the following error: A device attached to the system is not functioning.
6/13/2010 8:40:29 PM, error: Service Control Manager [7001] - The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error: A device attached to the system is not functioning.
6/13/2010 8:40:29 PM, error: Service Control Manager [7001] - The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
6/13/2010 8:40:29 PM, error: Service Control Manager [7001] - The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error: A device attached to the system is not functioning.
6/13/2010 8:39:51 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments " " in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
6/13/2010 8:22:39 PM, error: Service Control Manager [7023] - The Windows Firewall/Internet Connection Sharing (ICS) service terminated with the following error: An address incompatible with the requested protocol was used.
6/13/2010 8:22:39 PM, error: Service Control Manager [7023] - The Simple TCP/IP Services service terminated with the following error: The support for the specified socket type does not exist in this address family.
6/13/2010 8:22:39 PM, error: Service Control Manager [7023] - The IPSEC Services service terminated with the following error: The support for the specified socket type does not exist in this address family.
6/13/2010 8:22:34 PM, error: IPRIP [29028] - IPRIP was unable to create a socket for address 192.168.1.106. The data is the error code.
6/13/2010 6:04:31 PM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 480 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)
6/13/2010 2:04:31 PM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 240 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)
6/13/2010 12:04:31 PM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 120 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)
6/13/2010 11:53:38 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service MSIServer with arguments " " in order to run the server: {000C101C-0000-0000-C000-000000000046}
6/13/2010 11:47:38 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service wuauserv with arguments " " in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}
6/13/2010 11:04:30 AM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 60 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)
6/13/2010 10:10:07 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the RIP Listener service to connect.
6/13/2010 10:10:07 AM, error: Service Control Manager [7000] - The RIP Listener service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
6/10/2010 5:11:50 PM, error: System Error [1003] - Error code 10000050, parameter1 a7b77000, parameter2 00000001, parameter3 89967c19, parameter4 00000000.

==== End Of File ===========================

 

I'm running XP. Results:

Ping request could not find host google.com. Please check the name and try again.

 

Broni,

I'm afraid I'm going to have to discontinue this. I know you're a volunteer but I cannot wait this long between exchanges. I'm more experienced in this than the average guy and it would be quicker to re-format the drive and start over. I looked at your web-site and figure you're doing a lot of these tech boards and those people need you more than I do.

Thank you anyway.
Old Martian