playing in the registry and ...

not liking it either. this is what im trying to do.

http://support.apple.com/kb/TS2372 (cant get it to be clickable for some reason) everything is okay until #10 and i cant it to save anywhere.forget about clicking on lower filters because what should be showing is not and i do not know why. i am about to tear my hair out. please help if you can

** Edited by site staff "again" so that the link works. **

 

If you are trying to direct folks to "iTunes for Windows XP: Troubleshooting CD issues caused by device filters " then your above link is corrupt. Here is a corrected link: Click Here

And since you are doing a regedit in XP this might be more appropriate in the XP forum.

 

Hi Jan,

Are you here?

Directions are just trying to get you backup this hkey before you edit it. The result will be a *.reg that can be merged backin to the registry should the need arise. This is a caution precaution, safety net.

Up to and through step #9 should have your
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318} highlighted. Just rightclick on this hkey {4D36E965-E325-11CE-BFC1-08002BE10318} and select "export ". From popup, there will be two option buttons in the lower left. One will be called "selected branch ". Make sure it is ticked. Chose to name this reg file something that makes sense to you, chose save location. Bam! Your done with step #10. Proceed to follow additional directions as given by link.

Please note* step 11 does state that if you don't see lower filters hkey proceed to next step which would be 12.

If this upperfilters value key isn't there, let's try and put it there. You can always delete this or merge the exported hkey you've made previously, in step #10.

Rightclick in right pane and select new string value
name it UpperFilters
rightclick it and select modify
on type in line type or copy paste bolded text GEARAspiWDM
close regedit
reboot

Follow additional directions on link used.

------------------------
I'm not real sure what your root issue is but you may find this link helpful:
http://www.ehow.com/how_4518206_fix-cddvd-drive-issues.html

http://computerboom.blogspot.com/2009/04/solved-itunes-disc-burner-or-software.html

 

Following on from Ann's advice, for others reading the subject...

Don't play in the registry. It's a bad place to learn from mistakes

 

Sorry all and thank you Wildfire for the reminder,

Of course editing the registry is not for beginners, nor the queasy. Precaution should always be taken to back up the registry before any editing is done.
*restore points
*exporting entire registry
*exporting individual hkeys

Three layers of protection can't hurt. I've been in and edited the registry a gazillion times and now tend to get a bit cavalier when advising others. Shame on me but in my defense, I only relax/lax on non system critical edits. Had this been a high risk system critical edit, I would have stressed in bold red the importance of backup.

Bottom Line: always use caution and precaution. Know what the effects of your editing will be or can be. Know how to reverse it. Know all of this prior to or before editing.

 

thank you all so much for answering. playing in the registry Is not my idea of fun.scout321x,thanks for fixing link for me.
goddez1.i didnt see right click on the hkey,i was going up to the file on the top of the site choosing export from there and as for naming it no it didnt say name it.
wildfire i would take a beating than even bother the registry.
got to move computer,her air conditioner died and her room gets unbearable not going to do anything else until thats done. again thank you so much for helping

 

well i did it,how you said goddez1 and it didnt make bit of difference,so i went back and imported the export. i removed itunes(and Quicktime) and audible download manager and reinstalled everything. and still get the same error. do not understand it.
all i want to do is burn my books without it cancelling after finishing the burn. the cancelling started giving error #4450 then a #4480 and then the itune registy settings are missing and i have uninstalled itunes probably about 4 or 5 times,audible repaired it twice and there doesnt seem to be any way that i can get
it working. any ideas as the why of it all? what is keeping all those new itunes from having what i need to burn cds? come to think of it, i dont even think i can burn music cds. i dont understand.

 

did diagnostics on cd/dvd on itunes.here it is
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
Dell Inc. Dell DM051
iTunes 9.1.1.12
QuickTime 7.6.6
FairPlay 1.7.16
Apple Application Support 1.2.1
iPod Updater Library 9.0d11
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.0.1.3
Apple Mobile Device Driver not found.
Bonjour 2.0.1.2 (214.3)

iTunes Serial Number F4366C0F745F6184

Current user is an administrator.
The current local date and time is 2010-06-16 06:19:15.
iTunes is not running in safe mode.

Video Display Information

RADEON X300 SE 128MB HyperMemory
ATI Radeon X300/X550/X1050 Series Secondary
Intel(R) 82945G Express Chipset Family
Intel(R) 82945G Express Chipset Family


**** External Plug-ins Information ****

No external plug-ins installed.

iPodService 9.1.1.12 is currently running.
iTunesHelper 9.1.1.12 is currently running.
Apple Mobile Device service 3.0.1.0 is currently running.

**** Network Connectivity Tests ****

Network Adapter Information

Adapter Name: {9C386248-E0C7-4F87-9B45-F2DB4630BBFA}
Description: Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
IP Address: 192.168.1.1
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.254
DHCP Enabled: Yes
DHCP Server: 192.168.1.254
Lease Obtained: Wed Jun 16 06:11:42 2010

Lease Expires: Wed Jun 16 07:11:42 2010

DNS Servers: 192.168.1.254
192.168.1.254

Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled

Firewall Information

Windows Firewall is on.
iTunes is enabled in Windows Firewall.

Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2009-09-03 23:21:38.


**** CD/DVD Drive Tests ****

No drivers in LowerFilters.
No drivers in UpperFilters.
Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the “Add or Remove Programs” control panel.

The last failed audio CD burn had error code -128(0xffffff80). It happened on drive D: PHILIPS DVD+-RW DVD8701 on -128(0xffffff80) media at speed 0X.
hopefully someone can understand this. i uninstalled itunes again reinstalled it and did 2 repairs and no change. i understand that i have no drivers? in lower or upper filters,i dont know why i dont.

 

oh btw tried to burn on wmp11 and guess what? i cant and this is music not audio books. well if i had known that i would have asked for something else for christmas instead of the 100 pack of blank cds. they are blank cd coasters now and they are not the best best coasters,they all have a quarter-sized hole right in the middle.

so the next question is
will it hurt my computer to stay on overnight? since i can not burn im moving computer into the bedroom,so i can listen to my bedtime stories.

 

did a system restore on this mess,went back to 6-7-10,which was before i started trying to burn anything,audio books or music.
makes no difference, itunes still wants me to reinstall itunes and i still cant burn anything.
i just hope my car doesnt do like itunes,its broke too.