Resolved Wireless connection error with Toshiba Satellite

I have a Toshiba Satellite T110 with Windows 7 Home Premium.

The wireless connection has recently stopped working, with the yellow exclamation mark showing over the device symbol.

On looking at the driver management screen, the following message is shown.

"This device is not working properly because Windows cannot load the drivers required for this device. (Code 31) "

Nothing I have tried seems to shake this error. I tried the Toshiba assist diagnostic tool. It simply says the Wireless Connection failed its test.

I don't know how problem came about because the system worked for about three weeks without a hitch, but I would like to know if anyone else has any experience at solving this problem.

I could try a rebuild, but I'd prefer not to loose my OS.

 

Petc thanks for coming in on this.

On the Toshiba site, there is the following by a T110 owner which describes his problem with Bluetooth and is very well put.

"Satellite T110 & Bluetooth connectivity - Cannot be found?

With backing everything up onto a 4GB SD card i went through and restaged it using the utility partition (Hold zero & power on, keep zero held down until you see it saying "Windows Loading Files "). I reinstalled W7 x64 and we now have bluetooth tethering via iPhone and BT mouse back. Now it's the hassle of setting up all my programs etc.. as this little guy was kinda my tool, with VNC, PcAnywhere etc.. on there, installing over the network is awfully slow, but not as slow as the reinstall & Toshiba config, took a couple hours!! - Glad we went out. "

This describes my problem to a tee, but my problem is with wireless rather than BT.

I was trying to avoid this painful process. Also note, the message is that the drivers will not load, not their are not installed.

Any help much appreciated.

 

Hi PeteC,

Yes, I downloaded the driver, and re-installed it so it over wrote the existing driver and the WLAN came back and the LAN came back and works OK, using it now.

THis issue was more complicated than I initially thought and I pass it on to help/warn others.

All my LAN connections were lost, while I was using a public open connection. I suspect a virus was the root cause, though a scan by MalWare AntiVirus showed as negative and nothing seems left behind. I still have parts of the LAN hardware out, but not stuff I am currently using.

The Toshiba recovery options were in fact quite limited, without an ability to access all the dud drivers, other than each by hand. A painful process.

THanks for your help. Another 'gator sunk.