Ntoskrnl.exe - ACPI.sys - IRQ problem - Desperate

Hi Mike,

Ok,

I completed all the steps yesterday. The usual blue screens, freezing happened on all of these steps when booting up, even on the clean install.

I will re-test the ability to restore in a minute, although I was able to restore an image before, a clean install of win2k server.

Drives are lined up like so:
C: OS
D: Applications
E: Work
F: Storage
G: Second drive - Seperate HD
H: DVD-ROM
I: CD-R

Regarding the second drive, I've always had this.

Something that I've also noticed, but never mentioned is my ADSL modem keeps on taking itself offline randomnly, I installed the latest drivers once I was on the approriate step, it's an Alcatel Speedtouch USB Modem.

Thanks

Justin

 

Justin

This is exasperating even to me! I wish I could be there! I know how you must feel! I'm suprised you haven't given up by now!

Late getting back to you, very busy at work, working late, tired!

Justin! I am now at a loss as to the blue screens! If I were there to see it I may could help more on this!

BUT Justin? Did you download the sp3 to drive f: or to a CDR so that you can install the OS and SP3 without the USB Modem attached??

I do know this Justin! Sometimes the order of the items especially relating to a major service pack, is important!

Having the modem attached before the OS or SP3 could cause a problem in general!

But after everything, the OS and SP3 is completely installed then the USB could be added in and fall into place and not cause a problem! And if everything did work untill you hooked it up then we will have pinpointed the problem!

I use the example of the USB modem since you mentioned problems with it going on and off line!

So let me know about this!

Did you download and save to your HD the full 128 meg SP3????
Do not do the SP3 online!

Did you begin your basic install of Win2K with the USB Modem disconnected from the computer????

Mike

PS One final question? Did you visit the motherboard Mfg web site to see if there is a BIOS upgrade for your mother board! If you have not done this then do it now! Look carefully at the screens as the computer boots it should show the BIOS version as it boots! Then check the MB Mfg to see if a new one exists! If so get it and burn it! Also check this site and the Modem site to see if there is a forum or FAQ's that may mention this problem!

 

Hi Mike,

I'm going mad -( )-

I've a few new blue screen errors for you:- NTFS.sys, NTFS_FILE_SYSTEM, PAGE_FAULT_IN_NONPAGED_AREA

Regarding the USB modem plugged in, yes it was plugged in throughout the original win2k server installation I downloaded the network install SP3 package to update the OS. It just seems weird that these disconnection problems started to occur around the same time as the blue screens.

I've had a look around on some forums and a lot of people have been having the same problem as me with their motherboard: MSI 6330 K7T Turbo, http://forums.viaarena.com/messageview.cfm?catid=13&threadid=8911 - Some posts have suggested problems with the VIA chipset drivers.

Today I've been troubleshooting again, I removed all PCI cards except the controller card and disconnected the CD Drives and went into the bios and reset the option to do with the ESCD, but the same problems still persist. I flashed the BIOS yesterday also, but to no avail.

Any ideas mate??

I'm probably going to take my system to a friends, it's a long way to take my system(65 miles), but he has drawn blanks on the problem also but thinks he may be able to do something if he can see the machine.

Justin

 

Yes Justin! The trip may be worth it!

But if you want, you need to try a clean install with the USB modem not attached at all.

But before you do get the whole SP3 downloaded to the HD so that you do not have to be online to install it!

Then try a clean install! DO not use an image for this! Clean manual install! Make sure to not install one thing extra untill sp3 goes in clean! Even networking! When the install asks about network say no network or workgroup!

If you test it without the USB modem installed then it will at least be more info for your friend to digest!

And could very well be the problem!!!!!!!!!!!!

You may want to print out our entire thread to take with you so that you can show him what you have been through! Also so that you don't forget anything!

Mike

 

Hi Mike,

I've just updated the VIA chipset drivers, system went in, although it was only a reboot.

The USB modem thing is strange as it worked fine for a long time until these blue screens appeared. But as you say, it's worth eliminating all possibilities.

What I'm going to do is shutdown the machine and power off, and then turn it back on again to see how it fares.

If the problems persist then I think I will be making that trip.

Thanks again

Mike

 

Ok!

Let me know how it comes out!

Good luck,
Mike

 

Hi mike,

I shutdown and turned the machine back on and it went in fine.

mmmm, I'm just waiting for it to crash now

Justin

 

Hi Mike,

I didn't have to wait for long before the crash, the VIA drivers obviously didn't help.

I see I'm not the only one that has been having the same problems as me, http://groups.google.com/groups?q=6...=gPIL5.160$el4.76333@news.pacbell.net&rnum=20

Apparently the MSI 6330 K7T Turbo is a real pig of a motherboard. People have been moaning about IRQ, random resetting, boot-up, power on - problems - All of which i've had.

Interesting quote:

I think we may have found the culprit, what do you think??

If this is the problem then I'm prepared to splash out on a new motherboard.

Thanks

Justin

 

Well I guess so!

With this amount of bad things! There must be something to it!

Makes sense considering all that we have done!

I would post a new request on this board for suggestions on a good and compatable MB! Get a few suggestions and then research them farther before you purchase!

Actually Justin if you can afford it you may consider a new computer!

I say this because this MB may not have a problem with Win98! Win2k and XP have more stringent requirements especially in the control of the hardware! And would allow you extra leeway if networked to the new one!

You could use it to write and design and then test from the Server! Later or ocassionally you may have someone else to work or help you, this would give them a place to work!

And if something did happen to the Server you could have a way to at least maintain operation while correcting the problem!

You could test this by installing win98.

I know win98 may not do everything you need but there is plenty that it will do as far as writing and coding! You could also put other Browsers for testing under different Browsers and screen resolutions etc!

This is especially attractve to me as I would not want to clutter up Server with other Browsers and playing around with video resolution etc!

You could move the CDRW and 2nd HD to the new one!

Good luck!

Mike

 

Hi Mike,

I'm back. Long time no speak.

But I'm not back in business.

I bought a new motherboard, ram, processor.

I started to install windows and it blue screened again(same old errors) I had formatted the main drive. I tried installing again and it formatted ok, but when it was installing the files it kept on saying that it could not copy files and it would ask you to hit ENTER to retry the file which in most cases it wouldn't work. I took out this hard drive and took it over my friends and linked it to his, Windows 2000 Server installed fine 1st time and was working perfectly.

I tried lots of combinations, I tried using just my DVD-ROM drive to install windows, this didn't work it came up with the same can't copy file errors, I disconnected this and just linked up my burner and this was exactly the same.

I'm now convinced it's the Graphics card as this is the only thing left the it could be.

This is the IDE setup:
IDE 1 - Main drive
IDE 2 - CD burner

What do you think??

Justin

 

Probably bad or mismatched RAM. Try reseating/ removing/ swapping out/ replacing modules if you can.

 

It's brand new DDR RAM, I had this exact same problem with my old SDRAM so I know it's not the RAM

 

HELP - VERY VERY DESPERATE

Hi Mike.

Long time no see.

Well things aren't any better and I'm completely lost to what the problem is. Still the same old problems.

These are the new bits I've bought for my system:
ASUS A7V8X Motherboard VIA KT400 Chipset
AMD Athlon 2200 XP
Technoquip 512mb DDR Memory
Msi 64MB DDR GeForce2 MX400

I did a clean install and it would get to the part after formatting where it copies files from the CD and installs them. It would come up and say it could not find certain files on the CD or it could not copy them. You could hit <ENTER> to retry which I did and sometimes it found the file and sometimes it wouldn't. Sometimes the intial DOS part of the Win2k setup would go fine and when it got into windows it would give me a BSOD. Also sometimes it would say could not load installer for 'CD-ROM' and for 'Battery' when in windows setup.

Other times the setup has got all the way into Windows OK and everything seems fine and then I get the same ntoskrnl.exe BSOD.

I've tried using these setups for installing with the bootable win2k disk in the CD drive and onto different drives as shown below:
Just CD-R with Main HD.
Just CD-R with spare drive.
Just DVD with Main HD.
Just DVD with spare drive.

Still the same problems with all combinations, I've even replaced my UDMA IDE cables.

I'm completely lost, the only things that are left that could be causing the problem are the keyboard, mouse, case or monitor.

I've run HD checkers to check for bad HD's but they came out ok.

I really need help as I'm going mad

A new case shouldn't make any difference should it???

Justin

 

Ok, the plot thickens.....

I borrowed a spare system case, cd-rom and hard drive and linked all these up to my new motherboard, ram, cpu, g card adn tried to install win2k server, I get the same skipping file problem and ntoskrnl.exe BSOD. I even plugged all of this into my friends monitor, keyboard and mouse. There is nothing existing from the original computer that I had the problems with. I borrowed a copy of win2k pro from a friend for testing purposes just to see that it may be win2k server that is playing up, but I had the same problems with this also. Both win2k disks are genuine, before anyone mentions this as a problem.

Would resetting the configuration data in CMOS be recommended when changing CD-ROM and HD each time??

Please somebody help!!!!!!!!!!!!!!

Justin

 

Hello Justin


For many days I didn't hear anything! Thought you were catching up on work!

Then I had to travel for bussiness for more than a week then stayed there for a few days of vacation! Just arrived back yesterday!

Justin is your office haunted or does someone have curse on you?

This is not a coincidence! It now has to be something besides the MB.

A marginal computer power supply will do this! Especially so when you have a full box! With 2 HD a cdrw external usb etc!

Even if the external usb modem has it own power supply the usb device still uses cpu power also! See if you can see the power rating on the computer power supply! For what you have in the case it should be a minimum off 300 watts!

Do you have a problem with the electrical system in that building?

Does the power ever fail or fluxuate, lights dim etc! If you have an electrical grounding problem it can definately cause problems like this!

Don't assume that everything is OK because you don't see any symptoms like dim lights etc get it checked by an expert electrician!

Before you replace the power supply. To test for a problem with the building power take the computer to another building and test for the same problems! If they go away then for sure get the office electrical system checked!

If you have a comination of both problems then you have curse! Smile!

Another interim solution would be to get a power conditioning UPS (battry backup) to power the computer! Most people think all UPS's will condition the power but they do not! That is why a power conditioning UPS costs much more than just a UPS!

This is all I can think of for now!

Good luck!

Mike

 

Hi Mike,

Good to see you back.

I've been able to resume work as I've been granted use of my brother's PC, which he has lent me.

Regarding the PSU - I've noticed that it is only 230v - The potential perpetrator maybe?? Not enough power then??? Should I go for something like a 400v

It's quite convenient that my brother is actually a Sparky(Electrician) so I can get him to have a look over the electrics. Although we've never had any problems with the electrics. I will take my machine over to somebody elses tonight and see how I get on.

I will also talk to my brother about the UPS.

Thanks

Justin

 

The SH Power 300W PSU Test:
The first PSU I tested was the SH unit I had picked up locally. It has a 300 watt rating. It's amperage ratings are as follows: +3.3v 14amps, +5v 30amps, +12v 12amps. The combined 3.3v and 5v power rating is 150 watts.

After installing the PSU and powered up the computer, I waited for the bios screen to appear, but it never did. As a matter of fact, all I got is the now famous Fans-Only syndrome that a lot of AMD users have experienced. It appears the system is on, yet the computer fails to produce any type of output to the monitor. Thinking that perhaps I had a bad PSU, I exchanged it for a new one only to get the very same result. This power supply obviously can not produce enough +5volt power to boot the system properly.

I noticed this on a website mentioning about power supplies. It has said about the problem: 'Fans-Only syndrome' - this is what I had if you can remember.

 

Oh Man!

230 for this motherboard 2 HD's 2 cd's one of them a CDRW, external USB!

TOO small even if working properly!

Use the minimum of 300! In your case the 400 would be even better!

Now as to why it is not working????

Does it have a single connector that plugs into the mother board?

If it has 2 connectors the connectors should be plugged so that the blacks meet together in the middle!

Did you change the switch on the power suppy to European voltage? A slider switch on the back!

Mike

This may have been the problem all along! Geezzzzz!

 

Hi Mike,

There is 1 connector, around 2 1/2 inches long that plugs into the motherboard.

Regarding the European voltage, I originally bought the PC as a bundle, so it was probably set for European Voltage - and I've not touched this.

I'm going to purchase a 400v PSU, as this seems more appropriate too my needs.

In a way I'm p@#ssed off about replacing most of the components only to find it still doesn't work, but now I will hopefully have a very powerful functional PC to use.

Justin

 

Good morning Justin


NO! Justin!

There is a slider switch on the back of the power supply!!!!!

It is set to 115 or 230 volts! This tells the power supply what it is pluged into!!!

What is your wall outlet voltage and what is the power supply set at??? Make sure this is correct! I think it should be at 230 for you, but in USA it would be 115!

The CPU always runs at the same voltage, this just tells the PSU what is coming to it!


Mike