Resolved System Restore Makes Norton Antivirus Schizo

I've got a strange problem I'd love some advice on.

When I did a system restore the other day to a restore point 3 days earlier, Norton Antivirus 2005 afterwards began sending error messages stating that I had either "exceeded the number of allowable installations" or that my "trial period had ended." Either way, I needed to activate or purchase the product.

I called Norton, but they could not figure out the problem.

Since it turned out that I didn't need to stay with that earlier restoration point after all, I simply undid that restoration and put my system back to the way it was. Norton has worked fine since.

So my question is, What if I really need to use system restore again?

Is there some way of preventing Norton Antivirus 2005 from afterwards thinking that I've made a new instllation of it or exceeded my trial period?

Thanks. Btw, I'm using Win XP sp2.

 

Hi dkline,

Tomorrow, access System Restore and create a new restore point: Something like 5-2-2010. Turn your computer off for a minute. Next (after rebooting , open My Computer and r-click on your C:\ drive (assuming that's where you installed your OS) and click Properties. Next, click on Disk Cleanup. You'll notice there's a tab More Options. Down at the bottom you'll see System Restore. Click Cleanup (another window will popup asking if you really want to "” click Yes). It will clean out all but the last few Restore Points.

It sounds like Norton was doing something when a restore point was being created.

By the by, why did you do a Sys Restore if you were running OK? Just curious.

 

I'll give that a try, thanks.

The reason I did a system restore was because I was stumped trying to reverse a change in my Word settings that I (or my kid) had inadvertently made. Could not figure out how to get it back to the way it was -- and I've been using Word-type programs since the day of Wordstar in 1980 -- so I thought, heck with it, I'll just put the system back a couple of days to when I know Word was running the way I like.

Soon as I did that (of course), I suddenly remembered how to correct the Word problem. So I did that, then undid my restoration.

Thanks again.

 

Hi dkline,

System Restore won't undo any changes you made to a program "” as you found out.

Glad you're back up and running again.

If you're good-to-go, please mark this thread as Resolved (Thread Tools - Mark as resolved).

 

Will do. Except that System Restore will revert the customizations to a program back to the way bthey were on a specified date -- and did, in my case. I just happened to remember how to make those changes myself, so I undid the restoration .

But that's neither here nor there