Saving Images\PDF in IE6

Hi.....I have recently started experiencing a weird problem when browsing with IE6, SP1 on a Win2K Pro SP3 machine.

I can no longer right click images and save them, nor right click on a url and use "save target as ", nor use the save function when viewing a pdf file online to save it locally.

I don't have any additionaly security software running which could have disabled this, and I am at a loss at to why this is happening.

Would appreciate any input if anyone has any ideas.

Thanks

 

What happens when you try? Are those options greyed out?

 

Hi Brett.....Sorry, I always miss out something

Basically nothing happens, no dialogs, no errors, I right click in an image for example, go down to "save picture as ", select it, and nothing, no dialogs asking for location to save to.

Likewise with the pdf I viewed online, I clicked the floppy disk icon in the toolbar to save, and again, absolutely nothing.

I then searched for the picture and pdf file names, make sure they haven't saved in a default location somewhere, but neither had.

Thanks

 

What OS are you running? Have you tried the Repair Tool?

 

Now that you can't blame me for Win2K SP3...

 

Did the Repair Tool help? If not, look for this key:-

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Plugins\Extension\.exe

and, if it exists (which it may not), delete it.

If the problem persists, open My Computer and click View - Folder Options - Files Types. Work you way through the list until you come to a file type with which you are having difficulty and then click once on that file type, select edit and make sure that the "Confirm Open After Download" box is checked. Do this for each file type that is proving problematic.

 

Hi Brett,

No option to remove IE6, so couldn't get to a "repair" dialogue.

I didn't have that key in the registry.

Check the file option, all had the confirm open checked.

I have now found that the same thing is happening in Opera, click on a d/l link, and absolutely nothing happens.

Seems something in Windows or the registry is *******, to prevent the d\l across the whole o\s.

Thanks for sticking with it so far.

 

Little further update, as I couldn't save some info, I was going to copy\paste into Notepad.

When I went to save the notepad file, I got a dialog box "Failed to Initialize File Dialogs. Change the Filename and try again.

Not sure if this helps at all.

 

Urgh! I'm not sure whether this works in W2K, but try accessing the Repair Tool via Start - Programs - Accessories - System Tools - System Information - Tools.

Have you run an anti-virus scan recently? Made any hardware/software changes?

 

I finally tried to uninstall IE, according to the MS knowledge base I had to remove the service packs until IE re-appeared in add\remove.

I took off all the sp's\hotfixes, and this fixed the problem. I then re-installed them all this morning, and so far so good!

Never seen this behaviour before, and the MS KB only had one similar problem listed which was caused by a download accelerator which I don't have.

Chalk this one down to some kind of corrupt hotfix installation perhaps.

Thanks for your help.

 

Glad it fixed