Resolved Problem re-installing Photoshop CS4

I use Windows XP,having installed SP3, I had numerous problems. I removed SP3 anf found that Photoshop CS4 doesn't work.

I wanted to uninstall at add/remove programmes, but could not find it, so I deleted the Program File, but now I cannot re-install it.

I originally downloaded it as a trial version and has saved it as an ISO file on a CD, before I bought the serial.

I extract the file to the desktop, then run setup



and then it gets stuck at this point



Any ideas/help?

 

Hi Avz10,
Check the content of the iso file you made, there may be an un-installer on there. If not Adobe provide a clean-up script which you can download from HERE
That should remove any left over problems.

Roger

 

I have started before the new post, and I have surely dug a hole for myself!!

It did not recognize CS4, but I deleted all other Adobe products- I made copies.

Then the fun started- I used the

Xp didnt want to start up after that-eventually I started it in safe mode and restored the system. Tried again- same thing happened (XP obviously use some of the entries). So I am restoring again!!!

I will try your script next Roger, once my system has been restored. Will post.

Thanks
Albie

 

I used this script, progressed a bit and could start to install PS, but it stopped with errors!

What a mess!!

After running the script, it says that there is nothing to remove:





Any other ideas?

 

Hi Again,
When you ran the setup.exe did you right click on it and select 'Run as administrator'? That sometimes helps on installs.

Roger

 

I have been struggling the whole week whenever I got a chance.

This is what I have done so far:

I reset the laptop to an earlier date, but the Add/Remove section did not show PS.

I then again ran jv16 powertools, was very meticulous with what I deleted, but had problems again starting up- had to restore again.

I downloaded CS4 from the Adobe site (800+ MB), tried, but got stuck at the same point. "Unable to install Adobe Bridge and Adobe Photoshop CS4" (The downloaded file looks the same as my ISO file)

Then I found the CS2 guide:

I could uninstall what was present, but could not find the Installer serials, probably because it is version 2.

I then tried CS4 Clean Script again, but I do not have admin privileges on this machine, as it is a company laptop.
Adobe advises:

But this file is a exe.manifest file, which I cannot open. I tried searching everywhere for the programme, even downloaded a massive file from Windows (net framework 2.0 SDK), but no success.

I then tried WinCS3Cleanup. I had to download "Windows Uninstaller" beforehand and ran this script. It ran and deleted, but no success.

It looks as if there is 2 options- get that exe.manifest programme to use or clean the laptop. This in itself has its problems- this is a company laptop and Im not suppose to have my own programmes on it and they have installed a Remote Desktop Connection installed. I'm worried that I lose this as well as XP.

Any help anyone?

 

You can't blame Adobe for this problem, deleting programme files at hazard is not the best way to start a repair .

Roger

 

Well, If I look at the internet and see how many problems people have with uninstalling Photoshop from their computers and if scripts need to be written to remove programmes...

But I shouldn't have added the last sentence and will remove it. I apologize

 

I forgot to mention- I have tried to run the application from the C drive.

These are the error messages:

 

Pete, you are a hero. Your first link worked:

Well, this is the answer:

Thanks!!