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Resolved Query re entry AVG ID Control Panel

Discussion in 'Security and Privacy' started by Joker, 2010/03/17.

  1. 2010/03/17
    Joker

    Joker Inactive Thread Starter

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    I operate Windows XP Home and have W.Defender,AVG, Spamfighter and CCleaner programs installed. I opened the Avg ID control panel today in the Advanced view. Under the monitored processes I note there is a file
    ijplmsvc.exe . When I highlite the file to reveal path I find it is a Pixma Ext. Survey Services.(I have a Canon Pixma printer.) I don't want to be part of this survey and didn't realise I had it.
    Is it a matter of highlighting file and clicking the Quarantine button to be rid of it.
    Do I need to check the Control Panel regularly or does AVG alert me.
    *The above referred file was showing 2 yellow boxes(Window not visible & Probably survives Reboot.
    Joker
     
    Last edited: 2010/03/18
    Joker,
    #1
  2. 2010/03/18
    TonyT

    TonyT SuperGeek Staff

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    Control Panel > Administrative Tools > Services > double click the unwanted Pixma service and set to disabled.

    If not listed in Services, go to Start > Run > type msconfig > OK button > Startup tab > if unwanted Pixma program listed uncheck it.
     
    TonyT,
    #2


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  4. 2010/03/18
    Joker

    Joker Inactive Thread Starter

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    Thanks TonyT. Went in through Control panel to disable. Mission complete.
    Joker
     
    Joker,
    #3

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