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Resolved Sony Vaio unable to create Recovery Discs

Discussion in 'Other PC Software' started by ralfska, 2010/03/15.

  1. 2010/03/15
    ralfska

    ralfska Well-Known Member Thread Starter

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    Hi,
    I seem to have a problem creating Recovery Discs for my Sony Vaio netbook (VPCW21S1E). It's running Windows 7 Starter and upon launching the discs creation process I keep getting a message telling that there is no disk inserted into the drive. I use an external DVD-ROM by Transcend and it's fully functional. The disks, which are blank, are DVD+R disks. I tried a couple of them, but with none did it work.
    Sony doesn't offer to re-install their software, Vaio Recovery Center, so I'm left on my own here. I want to create the disks just in case something happens to the hard drive.
    Is there a solution?
     
    ralfska,
    #1
  2. 2010/03/15
    broni

    broni Moderator Malware Analyst

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    If it's ROM, it can't write. You need DVD RW drive.
     
    broni,
    #2


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  4. 2010/03/15
    ralfska

    ralfska Well-Known Member Thread Starter

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    My mistake, it's a brand new multi recorder and it writes perfectly except for here.
     
    ralfska,
    #3
  5. 2010/03/15
    lj50 Lifetime Subscription

    lj50 SuperGeek WindowsBBS Team Member

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    Try a DVD-R. Instead of a DVD+R.
     
    lj50,
    #4
  6. 2010/03/15
    broni

    broni Moderator Malware Analyst

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    It may be some software issue.
    I had similar problem on both of my Compaqs, desktop and laptop.
    I had to call HP and they sent me sets of DVDs free of charge.
    Call Sony.
     
    broni,
    #5
  7. 2010/03/15
    ralfska

    ralfska Well-Known Member Thread Starter

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    I don't have access to a DVD-R at the moment.
    Earlier today I spoke with Sony over the phone and the mentioned sending me factory recovery disks but ridiculously they want me to try restoring the whole partition C: beforehand, which would mean configuring everything from scratch. They suggest this might help fix the problem with the corrupted recovery center. Unfortunately, this software cannot be downloaded separately.
     
    ralfska,
    #6
  8. 2010/03/15
    lj50 Lifetime Subscription

    lj50 SuperGeek WindowsBBS Team Member

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    Will they send you the disks. Broni suggested call sony. OOOPs Sorry didn't read your last post.
     
    Last edited: 2010/03/15
    lj50,
    #7
  9. 2010/03/15
    broni

    broni Moderator Malware Analyst

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    Don't talk to regular techs. Ask for a manager and be firm.
     
    broni,
    #8
  10. 2010/03/16
    ralfska

    ralfska Well-Known Member Thread Starter

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    The disks are on the way to me. I wonder if using the factory disks (should the need arise) will assign my Win7 Starter a different OEM product ID.
     
    ralfska,
    #9
  11. 2010/03/16
    broni

    broni Moderator Malware Analyst

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    No, product ID is tied to the machine, not to disks.
     
    broni,
    #10
  12. 2010/03/16
    ralfska

    ralfska Well-Known Member Thread Starter

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    Does this mean that the product ID, in the case of a Sony Vaio netbook, has nothing to do with the installed Windows edition? I intend to upgrade from Starter to Home Premium using WAU. Should I assume that the factory Windows OEM product ID won't be affected by this upgrade after I have entered a new WAU key?
     
    ralfska,
    #11
  13. 2010/03/16
    broni

    broni Moderator Malware Analyst

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    When you upgrade, you'll get different product key.
     
    broni,
    #12

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