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no audio device,no sound

Discussion in 'Windows XP' started by jsctolitz, 2010/02/12.

  1. 2010/02/12
    jsctolitz

    jsctolitz Inactive Thread Starter

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    I was confused with my pc, after installing xp I can't install sound when I checked the divice manager I can't found the audio device there, I was expecting to see that question mark but there's is none, when I try to install the sound driver it says that I don't have audio device installed on my system, how was it happened, is my board damaged? I was able to install audio driver but still the volume control is faded gray or not active, and I can't see the speaker Icon near the clock.

    need some good advice pls..:(
     
  2. 2010/02/12
    ickymay

    ickymay Inactive

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    is this for the onboard audio ?

    If so have you tried the motherboard drivers disk ?
     

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  4. 2010/02/12
    jsctolitz

    jsctolitz Inactive Thread Starter

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    yes ickymay, yes I already installed the drivers on the mboard's cd, its not my firstime to install xp on my pc, it is the first time I incouter a trouble like this, thank's
     
  5. 2010/02/12
    wildfire

    wildfire Getting Old

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    If you've already tried the m/board drivers have you verified that your on-board sound device is enabled in the BIOS?
     
  6. 2010/02/12
    jsctolitz

    jsctolitz Inactive Thread Starter

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    not yet wildfire, thank's I try to check it out, I let you know the result, thanks again.
     
  7. 2010/02/12
    ickymay

    ickymay Inactive

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    after you've checked if it's enabled in the bios maybe try checking your drivers are the latest from the ASUS website :)
     
    Last edited: 2010/02/12
  8. 2010/02/13
    jsctolitz

    jsctolitz Inactive Thread Starter

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    Ickymay, I just checked the bios but still nothing happened, I try to format and install xp again , it says that the audio chipset not found in my system, and I can't install the audio driver. lately I was able to install the ac97 but when I go to sound properties it is again in faded gray meaning not active or cannot be adjusted.
     
  9. 2010/02/13
    ickymay

    ickymay Inactive

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    If you right click my computer then select properties, then select the Hardware tab and click on the device manager button ......

    are there any warning icons especially under sound video and game controllers ?
     
  10. 2010/02/13
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Hi jsctolitz. Before you install the audio driver have you installed the drivers for your motherboard chipset? I would install the motherboard chipset drivers first and then see if you can install the audio drivers.
     
  11. 2010/02/13
    jsctolitz

    jsctolitz Inactive Thread Starter

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    hello evan, I think thats another good advise, I did'nt install the anything on the boards driver because it is damage, I am now downloading the driver I'll see it if it work. thanks
     
  12. 2010/02/14
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Ok great. Keep us posted.
     
  13. 2010/02/21
    mayank240

    mayank240 Inactive

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