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Resolved Microsoft office powerpoint viewer 2007 service pack 1 wont download

Discussion in 'Windows 7' started by DaveDarko, 2010/02/08.

  1. 2010/02/08
    DaveDarko

    DaveDarko Inactive Thread Starter

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    :eek:RE: Above, i've tried everything from allowing program through firewall, checking for malware, etc. it either comes up as "Downloading 1 update, 0KB total, 0% complete," or 66% complete then stays that way until "failed to install" appears. It did this the first time i used windows update on this computer and continues to.
     
    DaveDarko,
    #1
  2. 2010/02/08
    Arie

    Arie Administrator Administrator Staff

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    Find error codes associated with the failing update in the WindowsUpdate.log.


    Type %windir%\WindowsUpdate.log in your Start menu search box & press Enter

    Post relevant info here.

    For more information see: How to read the Windowsupdate.log file
     
    Arie,
    #2


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  4. 2010/02/08
    DaveDarko

    DaveDarko Inactive Thread Starter

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    If you mean error code 80072EE2 thats the first thing i did. i did all the relevant procedures as best i could. thats the only update that wont download.
     
    DaveDarko,
    #3
  5. 2010/02/08
    Arie

    Arie Administrator Administrator Staff

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    Well, without further info, there's nothing I can suggest, so my suggestion above still stands.
     
    Arie,
    #4
  6. 2010/02/08
    DaveDarko

    DaveDarko Inactive Thread Starter

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    Wow. tech stuff. I wouldnt even know how to start backing up the registry, what keys etc. I'd like to attempt it but it may be alittle risky for me at this stage of the game! anyway, should this be happening on a new computer?:eek:
     
    DaveDarko,
    #5
  7. 2010/02/08
    wildfire

    wildfire Getting Old

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    Dave post the windowsupdate.log for the moment, don't mess with your registry etc.
     
    wildfire,
    #6
  8. 2010/02/08
    kimsland

    kimsland Inactive

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    Try the following

    Uninstall Powerpoint Viewer

    Run CCleaner

    Restart

    Download and install Powerpoint Viewer again

    Try updating to Service Pack 1 again


    Note: all the links above in blue are clickable.
    I hope from doing the above it resolves the issue for you. If so please let us know :)


    Edit:
    Oh wildfire replied when I replied


    Edit2
    Powerpoint Viewer System Requirements from HERE
    Hmm, it doesn't mention Windows 7, but obviously it works on your system
    The SP1 link also does not state Windows 7. Maybe it doesn't work with Windows 7 ?

    Anyway, please try the above :)
     
    Last edited: 2010/02/08
    kimsland,
    #7
  9. 2010/02/08
    PeteC

    PeteC SuperGeek Staff

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    It does :)
     
    PeteC,
    #8
  10. 2010/02/16
    DaveDarko

    DaveDarko Inactive Thread Starter

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    PPV SP1? Paaaah!

    Phew! After all that delving around, it seems that my problem is resolved. Bharahndir Reddy on another forum suggested i install powerpoint viewer SP2, which i did successfully which obliterated the need for SP1 giving me the green light. Simple, eh? No idea why SP1 wouldnt install though, but all updates seem to be dowloading fine now. Thanks to all who took an interest.:D
     
    DaveDarko,
    #9

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