Dell Laptop problems

Hi Everyone
Sorry if this is in wrong place, wasn't sure where to post it.
Just got my daughter's Laptop back from being fixed which broke just after 3wks old It was showing an error code to say Hard drive failure so after a nightmare hour n half on the phone with Dell they took it away to get fixed.
But my problem is since it's came back when writing a message it will jump right back into the middle off a sentence and start typing there, any idea's what's happening ?

Thanks in advance

 

Thanks for reply Tony
My problem is i bought it from Dixions online and when i phone them they put me onto Dell, who might i add haven't a clue what i am saying trying to get sense out off them is a nightmare.
Who would you think is responsible Dixions or Dell ?

Thanks again

 

It's a jumpy cursor which can be responding to typing vibrations or unseen contact with the tracking surface. Return for replacement as suggested. Also here is a link to Dell Community forum touchpad repair help:
http://en.community.dell.com/forums/t/19125998.aspx

 

Following on from Tony's post, under UK law your contract is with Dixons not Dell. Politely demand that they deal with the issue.

 

Thanks everyone for your replies
Wish me luck i no i will probably need it