Inactive Sudden slowdown of Internet Data Transfer Rates

[Inactive] Sudden slowdown of Internet Data Transfer Rates

This weekend I have experienced a sudden slowdown of data tranfer rates over the internet. I have a wireless USB modem connection which is connecting at its normal speed/strength but download data tranfer rates have dropped from 20-100 KB/sec down to 2 - 4 KB/sec (slower than dialup).

I haven't changed any thing on the computer or installed any new programs. Malware and Virus scans show up nothing and computer is behaving normally otherwise.

Before I start yelling at my ISP could you please have a look at the attached DDS logs and let me know if anything jumps out. I can't see anything abnormal myself. Thanks, John


DDS (Ver_09-12-01.01) - NTFSx86
Run by Gord at 20:09:50.51 on Mon 12/14/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_17
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.511.161 [GMT -8:00]

AV: CA Anti-Virus *On-access scanning enabled* (Updated) {17CFD1EA-56CF-40B5-A06B-BD3A27397C93}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
svchost.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
C:\Program Files\CA\CA Internet Security Suite\ccschedulersvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe
C:\Program Files\Acronis\TrueImageHome\TrueImageMonitor.exe
C:\Program Files\Acronis\TrueImageHome\TimounterMonitor.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
C:\Program Files\CA\CA Internet Security Suite\casc.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Sierra Wireless Inc\Watcher\WaHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Sierra Wireless Inc\Watcher\Watcher.exe
C:\Program Files\Common Files\Logitech\khalshared\KHALMNPR.EXE
C:\Program Files\Sierra Wireless Inc\Watcher\SwiApiMux.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\Documents and Settings\Gord\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = file:///C:/Documents%20and%20Settings/Gord/My%20Documents/My%20Webs/myweblocal/poodle_claydon.htm
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uWindow Title = Windows Internet Explorer 8.0
uInternet Connection Wizard,ShellNext = iexplore
uCustomizeSearch =
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
TB: {94BF4F24-0F42-49B2-9447-1F8852CA6801} - No File
TB: {EAE90A7A-68DD-4CFE-A0BD-654769AEB924} - No File
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
TB: {C4069E3A-68F1-403E-B40E-20066696354B} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
mRun: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [CAVRID] "c:\program files\ca\ca internet security suite\ca anti-virus\CAVRID.exe "
mRun: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [TrueImageMonitor.exe] c:\program files\acronis\trueimagehome\TrueImageMonitor.exe
mRun: [AcronisTimounterMonitor] c:\program files\acronis\trueimagehome\TimounterMonitor.exe
mRun: [Acronis Scheduler2 Service] "c:\program files\common files\acronis\schedule2\schedhlp.exe "
mRun: [cctray] c:\program files\ca\ca internet security suite\casc.exe
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe "
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe "
mRun: [TRUUpdater] "c:\program files\sierra wireless inc\webupdater\TRUUpdater.exe" /bkground
mRun: [AirCardEnabler]
mRun: [WatcherHelper] "c:\program files\sierra wireless inc\watcher\WaHelper.exe "
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\setpoint\SetPoint.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
LSP: c:\windows\system32\VetRedir.dll
Trusted Zone: microsoft.com\office
Trusted Zone: pbchbs.com\caresnet
Trusted Zone: rbcroyalbank.com\www
Trusted Zone: royalbank.com\www1
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/e/4/9/e494c802-dd90-4c6b-a074-469358f075a6/OGAControl.cab
DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} - hxxp://www.ipix.com/download/ipixx.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/9/b/d/9bdc68ef-6a9f-4505-8fb8-d0d2d160e512/LegitCheckControl.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1228768833119
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1258255650031
DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} - hxxp://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} - hxxp://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37702.4705555556
DPF: {A9F8D9EC-3D0A-4A60-BD82-FBD64BAD370D} - hxxp://h20264.www2.hp.com/ediags/dd/install/HPDriverDiagnosticsxp2k.cab
DPF: {B1E2B96C-12FE-45E2-BEF1-44A219113CDD} - hxxp://www.superadblocker.com/activex/sabspx.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {E36C5562-C4E0-4220-BCB2-1C671E3A5916} - hxxp://www.seagate.com/support/disc/asp/tools/en/bin/npseatools.cab
Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - c:\program files\belarc\advisor\system\BAVoilaX.dll
Handler: intu-qt2008 - {05E53CE9-66C8-4a9e-A99F-FDB7A8E7B596} - c:\program files\quicktax 2008\ic2008pp.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: LBTWlgn - c:\program files\common files\logitech\bluetooth\LBTWlgn.dll
Notify: PFW - UmxWnp.Dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll
SEH: {5AE067D3-9AFB-48E0-853A-EBB7F4A000DA} - No File

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\gord\applic~1\mozilla\firefox\profiles\1uu51guv.default\
FF - prefs.js: browser.startup.homepage - file:///C:/Documents%20and%20Settings/Gord/My%20Documents/My%20Webs/myweblocal/poodle_claydon.htm
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref( "security.ssl3.rsa_seed_sha ", true);

============= SERVICES / DRIVERS ===============

R0 KmxStart;KmxStart;c:\windows\system32\drivers\KmxStart.sys [2008-10-21 107000]
R0 tdrpman228;Acronis Try&Decide and Restore Points filter (build 228);c:\windows\system32\drivers\tdrpm228.sys [2009-7-20 902592]
R1 KmxAgent;KmxAgent;c:\windows\system32\drivers\KmxAgent.sys [2008-8-6 72184]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-5-26 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-5-26 74480]
R1 VET-FILT;VET File System Filter;c:\windows\system32\drivers\vet-filt.sys [2009-3-4 26352]
R1 VET-REC;VET File System Recognizer;c:\windows\system32\drivers\vet-rec.sys [2009-3-4 21104]
R1 VETEFILE;VET File Scan Engine;c:\windows\system32\drivers\vetefile.sys [2009-3-4 739696]
R1 VETFDDNT;VET Floppy Boot Sector Monitor;c:\windows\system32\drivers\vetfddnt.sys [2009-3-4 21488]
R1 VETMONNT;VET File Monitor;c:\windows\system32\drivers\vetmonnt.sys [2009-3-4 161008]
R2 CAISafe;CAISafe;c:\program files\ca\ca internet security suite\ca anti-virus\isafe.exe [2008-10-15 144696]
R2 ccSchedulerSVC;CA Common Scheduler Service;c:\program files\ca\ca internet security suite\ccschedulersvc.exe [2008-11-20 128240]
R2 UmxAgent;HIPS Event Manager;c:\program files\ca\sharedcomponents\hipsengine\UmxAgent.exe [2008-9-10 1141240]
R2 UmxCfg;HIPS Configuration Interpreter;c:\program files\ca\sharedcomponents\hipsengine\UmxCfg.exe [2008-10-21 801272]
R2 UmxPol;HIPS Policy Manager;c:\program files\ca\sharedcomponents\hipsengine\UmxPol.exe [2008-9-2 289272]
R2 VETMSGNT;VET Message Service;c:\program files\ca\ca internet security suite\ca anti-virus\vetmsg.exe [2008-10-15 292080]
R3 KmxCfg;KmxCfg;c:\windows\system32\drivers\KmxCfg.sys [2008-10-21 203768]
R3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-5-26 7408]
R3 VETEBOOT;VET Boot Scan Engine;c:\windows\system32\drivers\veteboot.sys [2009-3-4 133520]
S3 AONMDI;AONMDI;c:\windows\system32\AONMDI.sys [2003-3-22 9791]
S3 PORTMON;PORTMON;\??\c:\program files\sysinternals\portmsys.sys --> c:\program files\sysinternals\PORTMSYS.SYS [?]
S4 AdobeActiveFileMonitor;Adobe Active File Monitor;c:\program files\adobe\photoshop elements 3.0\PhotoshopElementsFileAgent.exe [2004-10-4 98304]
S4 PhotoshopElementsDeviceConnect;Photoshop Elements Device Connect;c:\program files\adobe\photoshop elements 3.0\PhotoshopElementsDeviceConnect.exe [2004-10-4 118784]
S4 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]
S4 WMP300NSvc;WMP300NSvc;c:\program files\wireless-n pci adapter\WLService.exe [2008-2-2 53307]

=============== Created Last 30 ================

2009-12-07 17:00:44 0 d-----w- c:\program files\Sierra Wireless
2009-12-05 04:14:28 54156 ---ha-w- c:\windows\QTFont.qfn
2009-12-05 04:14:28 1409 ----a-w- c:\windows\QTFont.for
2009-11-20 21:51:58 0 d-----w- c:\program files\Panda Security
2009-11-16 00:29:26 0 d-----w- c:\program files\FileZilla-3.3.0.1
2009-11-15 04:14:52 3686454 ----a-w- c:\windows\Eagle2.bmp
2009-11-15 04:12:19 3686454 ----a-w- c:\windows\Eagle.bmp

==================== Find3M ====================

2009-11-28 07:13:45 70144 ----a-w- c:\windows\system32\xcdunz32.dll
2009-11-26 22:04:02 111856 ----a-w- c:\windows\system32\isafprod.dll
2009-10-29 16:14:06 739696 ----a-w- c:\windows\system32\drivers\vetefile.sys
2009-10-29 16:14:06 26352 ----a-w- c:\windows\system32\drivers\vet-filt.sys
2009-10-29 16:14:06 21488 ----a-w- c:\windows\system32\drivers\vetfddnt.sys
2009-10-29 16:14:06 21104 ----a-w- c:\windows\system32\drivers\vet-rec.sys
2009-10-29 16:14:06 161008 ----a-w- c:\windows\system32\drivers\vetmonnt.sys
2009-10-29 16:14:06 133520 ----a-w- c:\windows\system32\drivers\veteboot.sys
2009-10-29 07:45:38 916480 ----a-w- c:\windows\system32\wininet.dll
2009-10-21 05:38:36 75776 ----a-w- c:\windows\system32\strmfilt.dll
2009-10-21 05:38:36 25088 ----a-w- c:\windows\system32\httpapi.dll
2009-10-20 16:20:16 265728 ----a-w- c:\windows\system32\drivers\http.sys
2009-10-13 10:30:16 270336 ----a-w- c:\windows\system32\oakley.dll
2009-10-12 13:38:19 149504 ----a-w- c:\windows\system32\rastls.dll
2009-10-12 13:38:18 79872 ----a-w- c:\windows\system32\raschap.dll
2009-10-11 12:17:27 411368 ----a-w- c:\windows\system32\deploytk.dll
2009-10-08 22:57:02 611328 ----a-w- c:\windows\system32\uiautomationcore.dll
2009-10-08 22:57:00 220160 ----a-w- c:\windows\system32\oleacc.dll
2009-10-08 22:56:56 20480 ----a-w- c:\windows\system32\oleaccrc.dll
2009-09-18 15:28:34 19584 ----a-w- c:\docume~1\gord\applic~1\GDIPFONTCACHEV1.DAT
2008-11-11 21:37:09 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008111120081112\index.dat

============= FINISH: 20:10:51.78 ===============




UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-12-01.01)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 1/14/2007 8:22:56 PM
System Uptime: 12/14/2009 8:04:22 PM (0 hours ago)

Motherboard: | | 12 4
Processor: Intel(R) Pentium(R) 4 CPU 2.40GHz | | 2393/mhz

==== Disk Partitions =========================

A: is Removable
C: is FIXED (NTFS) - 298 GiB total, 282.128 GiB free.
D: is FIXED (NTFS) - 56 GiB total, 24.504 GiB free.
E: is CDROM ()

==== Disabled Device Manager Items =============

Class GUID: {4D36E968-E325-11CE-BFC1-08002BE10318}
Description: Video Controller (VGA Compatible)
Device ID: PCI\VEN_1002&DEV_4152&SUBSYS_47721002&REV_00\4&1E2D2F89&0&0008
Manufacturer:
Name: Video Controller (VGA Compatible)
PNP Device ID: PCI\VEN_1002&DEV_4152&SUBSYS_47721002&REV_00\4&1E2D2F89&0&0008
Service:

Class GUID: {4D36E968-E325-11CE-BFC1-08002BE10318}
Description: Video Controller
Device ID: PCI\VEN_1002&DEV_4172&SUBSYS_47731002&REV_00\4&1E2D2F89&0&0108
Manufacturer:
Name: Video Controller
PNP Device ID: PCI\VEN_1002&DEV_4172&SUBSYS_47731002&REV_00\4&1E2D2F89&0&0108
Service:

Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: Sierra Wireless USB 598 EVDO Network Adapter
Device ID: SWMUXBUS\SW_NET\7&302DF288&0&0&0000
Manufacturer: Sierra Wireless
Name: Sierra Wireless USB 598 EVDO Network Adapter
PNP Device ID: SWMUXBUS\SW_NET\7&302DF288&0&0&0000
Service: SWNC5E00

==== System Restore Points ===================

RP153: 11/20/2009 7:06:14 PM - System Checkpoint
RP154: 11/20/2009 7:08:15 PM - New Restore Point after deletion of all RP's
RP155: 11/21/2009 8:41:10 PM - System Checkpoint
RP156: 11/22/2009 9:51:40 PM - System Checkpoint
RP157: 11/23/2009 9:52:47 PM - System Checkpoint
RP158: 11/24/2009 10:04:20 PM - System Checkpoint
RP159: 11/25/2009 10:31:29 PM - System Checkpoint
RP160: 11/26/2009 4:44:15 PM - Software Distribution Service 3.0
RP161: 11/26/2009 4:55:29 PM - Software Distribution Service 3.0
RP162: 11/27/2009 5:34:20 PM - System Checkpoint
RP163: 11/28/2009 5:36:16 PM - System Checkpoint
RP164: 11/29/2009 5:43:31 PM - System Checkpoint
RP165: 11/30/2009 5:45:50 PM - System Checkpoint
RP166: 12/1/2009 5:51:55 PM - System Checkpoint
RP167: 12/2/2009 6:11:56 PM - System Checkpoint
RP168: 12/3/2009 6:51:02 PM - System Checkpoint
RP169: 12/4/2009 7:50:31 PM - System Checkpoint
RP170: 12/5/2009 7:57:31 PM - System Checkpoint
RP171: 12/6/2009 8:04:17 PM - System Checkpoint
RP172: 12/6/2009 11:03:29 PM - Installed Compatibility Pack for the 2007 Office system
RP173: 12/7/2009 8:52:29 AM - Removed Sierra Wireless Watcher.
RP174: 12/7/2009 9:00:38 AM - Installed Sierra Wireless Watcher.
RP175: 12/7/2009 9:09:10 AM - Unsigned driver install
RP176: 12/7/2009 4:24:54 PM - Removed Compatibility Pack for the 2007 Office system
RP177: 12/8/2009 12:55:45 PM - Software Distribution Service 3.0
RP178: 12/8/2009 1:08:42 PM - Software Distribution Service 3.0
RP179: 12/9/2009 10:25:43 AM - Unsigned driver install
RP180: 12/10/2009 11:13:44 AM - System Checkpoint
RP181: 12/11/2009 11:51:32 AM - System Checkpoint
RP182: 12/12/2009 12:50:58 PM - System Checkpoint
RP183: 12/13/2009 1:20:43 PM - System Checkpoint
RP184: 12/14/2009 2:05:25 PM - System Checkpoint

==== Installed Programs ======================

Acronis*True*Image*Home
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Photoshop Elements 3.0
Adobe Reader 8.1.7
Adobe Shockwave Player 11.5
AIDA32 v3.93
AOpen AOConfig 2.00.02
AOpen Multimedia Utilities
AOpen WinDMI 1.00.09
Belarc Advisor 8.1
Broadcom 802.11 Network Adapter
CA Anti-Virus
CDDRV_Installer
CodeStuff Starter
Critical Update for Windows Media Player 11 (KB959772)
DAO
DriverAgent by eSupport.com
HD Tune 2.55
HighMAT Extension to Microsoft Windows XP CD Writing Wizard
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.0 (KB932471)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB951830)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
HP Driver Diagnostics
hp instant support
HP Product Detection
Internet Call Director
IrfanView (remove only)
IsoBuster 2.5.5
Java(TM) 6 Update 17
KhalSetup
Linksys Wireless-N PCI Adapter
Logitech SetPoint
MailWasher Pro
Malwarebytes' Anti-Malware
Microsoft .NET Framework (English)
Microsoft .NET Framework (English) v1.0.3705
Microsoft .NET Framework 1.0 Hotfix (KB928367)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB953297)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Data Access Components KB870669
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft National Language Support Downlevel APIs
Microsoft Office PowerPoint 2003 Template Pack 3
Microsoft Office XP Professional
Microsoft Office XP Professional with FrontPage
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Windows Journal Viewer
Microsoft Windows Theme Nunavut
MicroStaff WINASPI
Mozilla Firefox (3.5.5)
Mozilla Thunderbird (3.0)
MSXML 4.0 SP2 (KB925672)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 Parser and SDK
MSXML 6.0 Parser (KB933579)
Nero - Burning Rom
Nero BurnRights
OLYMPUS Master 2
OneTouch 4.0
QuickTax 2008
QuickTime
Recuva (remove only)
ScanSoft OmniPage SE 4.0
Seagate SeaTools English Online
SeaTools for Windows
Security Update for CAPICOM (KB931906)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Media Encoder (KB954156)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
ShareIns
Sierra Wireless Watcher
SIW version 2008-09-09
Sony USB Driver
Spelling Dictionaries Support For Adobe Reader 8
SpywareBlaster 4.2
SUPERAntiSpyware Free Edition
System Requirements Lab
System Security Suite 1.04
The Breeder's Standard® 2009
TreeSize Free V2.2.1
Tweak UI
U.S. Robotics Modem Identification Wizard
U.S. Robotics V.92 USB Modem
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Windows (KB971513)
Update for Windows Internet Explorer 8 (KB968220)
Update for Windows Internet Explorer 8 (KB969497)
Update for Windows Internet Explorer 8 (KB971180)
Update for Windows Internet Explorer 8 (KB971930)
Update for Windows Internet Explorer 8 (KB972636)
Update for Windows Internet Explorer 8 (KB973874)
Update for Windows Internet Explorer 8 (KB975364)
Update for Windows Internet Explorer 8 (KB976749)
Update for Windows XP (KB943729)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
WebFldrs XP
Windows 7 Upgrade Advisor
Windows Defender
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage v1.3.0254.0
Windows Genuine Advantage Validation Tool (KB892130)
Windows Imaging Component
Windows Installer Clean Up
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Media Encoder 9 Series
Windows Media Format 11 runtime
Windows Media Player 11
Windows Presentation Foundation
Windows Vista Upgrade Advisor
Windows XP Service Pack 3
WinZip 12.1
XML Paper Specification Shared Components Pack 1.0

==== Event Viewer Messages From Past Week ========

12/7/2009 8:50:55 AM, error: SWNC5E00 [5009] -

==== End Of File ===========================

 

Hi broni, I will follow the steps you have suggested and post the approriate logs over the next few hours (days)

In answer to your two questions at the top of the post:

1. I do not use/have a router.

2. The modem (Sierra Wireless 598 Mobile Internet Key) is a USB key inserted directly into the USB port on the computer and has performed satisfactorily until now. I had it checked at the dealers the other day and according to them it was working as it should be. It uses the local cell network 3G Network for connections. Connects at 3.1 Mbps but normal download speeds should/are be around 20 KB/sec to 100 KB/sec. Not DSL or Cable (not available in this area) but better than dial-up.

 

Scan Logs

Here are the various scan logs as requested.

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 12/15/2009 at 10:57 PM

Application Version : 4.31.1000

Core Rules Database Version : 4377
Trace Rules Database Version: 2217

Scan type : Complete Scan
Total Scan Time : 02:27:37

Memory items scanned : 210
Memory threats detected : 0
Registry items scanned : 5830
Registry threats detected : 0
File items scanned : 66753
File threats detected : 0


Malwarebytes' Anti-Malware 1.42
Database version: 3372
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

12/15/2009 11:53:15 PM
mbam-log-2009-12-15 (23-53-15).txt

Scan type: Full Scan (C:\|)
Objects scanned: 191562
Time elapsed: 35 minute(s), 40 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


GMER 1.0.15.15281 - http://www.gmer.net
Rootkit scan 2009-12-16 01:05:28
Windows 5.1.2600 Service Pack 3
Running: 0ecdogfz.exe; Driver: C:\DOCUME~1\Gord\LOCALS~1\Temp\fwliqpog.sys


---- System - GMER 1.0.15 ----

SSDT \SystemRoot\System32\DRIVERS\kmxagent.sys (HIPS Agent Driver/CA) ZwSetInformationProcess [0xF7958BF9]

---- Devices - GMER 1.0.15 ----

AttachedDevice \FileSystem\Ntfs \Ntfs tdrpm228.sys (Acronis Try&Decide Volume Filter Driver/Acronis)
AttachedDevice \FileSystem\Ntfs \Ntfs VET-FILT.SYS (CA Antivirus File Protection Driver/Computer Associates International, Inc.)
AttachedDevice \Driver\Ftdisk \Device\HarddiskVolume1 tdrpm228.sys (Acronis Try&Decide Volume Filter Driver/Acronis)
AttachedDevice \Driver\Ftdisk \Device\HarddiskVolume1 sr.sys (System Restore Filesystem Filter Driver/Microsoft Corporation)
AttachedDevice \Driver\Ftdisk \Device\HarddiskVolume1 VET-FILT.SYS (CA Antivirus File Protection Driver/Computer Associates International, Inc.)
AttachedDevice \Driver\Ftdisk \Device\HarddiskVolume2 tdrpm228.sys (Acronis Try&Decide Volume Filter Driver/Acronis)
AttachedDevice \Driver\Ftdisk \Device\HarddiskVolume2 sr.sys (System Restore Filesystem Filter Driver/Microsoft Corporation)
AttachedDevice \Driver\Ftdisk \Device\HarddiskVolume2 VET-FILT.SYS (CA Antivirus File Protection Driver/Computer Associates International, Inc.)
AttachedDevice \FileSystem\Fastfat \Fat tdrpm228.sys (Acronis Try&Decide Volume Filter Driver/Acronis)
AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)
AttachedDevice \FileSystem\Fastfat \Fat VET-FILT.SYS (CA Antivirus File Protection Driver/Computer Associates International, Inc.)
AttachedDevice \FileSystem\Fastfat \Fat VET-REC.SYS (CA Antivirus File Protection Driver/Computer Associates International, Inc.)

---- Registry - GMER 1.0.15 ----

Reg HKLM\SOFTWARE\Classes\TypeLib\{8CCD6AF3-7B7B-4604-8D7E-7E1055FAA8CD}\2.0@ Microsoft Forms 2.0 Object Library
Reg HKLM\SOFTWARE\Classes\TypeLib\{8CCD6AF3-7B7B-4604-8D7E-7E1055FAA8CD}\2.0\0
Reg HKLM\SOFTWARE\Classes\TypeLib\{8CCD6AF3-7B7B-4604-8D7E-7E1055FAA8CD}\2.0\FLAGS
Reg HKLM\SOFTWARE\Classes\TypeLib\{8CCD6AF3-7B7B-4604-8D7E-7E1055FAA8CD}\2.0\FLAGS@ 6

---- EOF - GMER 1.0.15 ----



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:06:06 AM, on 12/16/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
C:\Program Files\CA\CA Internet Security Suite\ccschedulersvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe
C:\Program Files\Acronis\TrueImageHome\TrueImageMonitor.exe
C:\Program Files\Acronis\TrueImageHome\TimounterMonitor.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
C:\Program Files\CA\CA Internet Security Suite\casc.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Sierra Wireless Inc\Watcher\WaHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Sierra Wireless Inc\Watcher\Watcher.exe
C:\Program Files\Common Files\Logitech\khalshared\KHALMNPR.EXE
C:\Program Files\Sierra Wireless Inc\Watcher\SwiApiMux.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = file:///C:/Documents%20and%20Settings/Gord/My%20Documents/My%20Webs/myweblocal/poodle_claydon.htm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer 8.0
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe "
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [TrueImageMonitor.exe] C:\Program Files\Acronis\TrueImageHome\TrueImageMonitor.exe
O4 - HKLM\..\Run: [AcronisTimounterMonitor] C:\Program Files\Acronis\TrueImageHome\TimounterMonitor.exe
O4 - HKLM\..\Run: [Acronis Scheduler2 Service] "C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe "
O4 - HKLM\..\Run: [cctray] C:\Program Files\CA\CA Internet Security Suite\casc.exe
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe "
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe "
O4 - HKLM\..\Run: [TRUUpdater] "C:\Program Files\Sierra Wireless Inc\WebUpdater\TRUUpdater.exe" /bkground
O4 - HKLM\..\Run: [WatcherHelper] "C:\Program Files\Sierra Wireless Inc\Watcher\WaHelper.exe "
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Logitech SetPoint.lnk = ?
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1228768833119
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1258255650031
O16 - DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} (GMNRev Class) - http://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection.cab
O16 - DPF: {A9F8D9EC-3D0A-4A60-BD82-FBD64BAD370D} (DDRevision Class) - http://h20264.www2.hp.com/ediags/dd/install/HPDriverDiagnosticsxp2k.cab
O16 - DPF: {B1E2B96C-12FE-45E2-BEF1-44A219113CDD} (SABScanProcesses Class) - http://www.superadblocker.com/activex/sabspx.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {E36C5562-C4E0-4220-BCB2-1C671E3A5916} (Seagate SeaTools English Online) - http://www.seagate.com/support/disc/asp/tools/en/bin/npseatools.cab
O18 - Protocol: intu-qt2008 - {05E53CE9-66C8-4A9E-A99F-FDB7A8E7B596} - C:\Program Files\QuickTax 2008\ic2008pp.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
O23 - Service: CA Common Scheduler Service (ccSchedulerSVC) - Computer Associates International, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccschedulersvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: HIPS Event Manager (UmxAgent) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
O23 - Service: HIPS Configuration Interpreter (UmxCfg) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
O23 - Service: HIPS Policy Manager (UmxPol) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
O24 - Desktop Component 0: (no name) - (no file)

--
End of file - 7767 bytes

 

Time to talk to ISP

Hi Broni, thanks for the look-see at the logs. You conclusions were my feelings as well. Nothing in the logs jumped out as nasty and the computer is behaving normally except for the data transfer speeds.

Intrestingly enough it is back up to speed today, so I think the problem lies with the ISP's network. My Mobile Internet Key is behaving normally so the problem must lie somewhere else. Maybe our -30C weather has frozen some of the routers, servers and phone lines in this area. It has warmed up to 0C today so will see how things go for the next few days.

If service drops off again will phone ISP and yell at them.

Will mark this thread as resolved for now and will post any updates later if any.

Thanks again, John

Edit: Unable to mark as resolved, drop down function under Thread Tools not available.