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Windows Vista Red X on power icon in systray

Discussion in 'Legacy Windows' started by Judy, 2009/11/07.

  1. 2009/11/07
    Judy

    Judy Inactive Thread Starter

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    I am running Vista Home Premium 64 bit

    Just recently, a big red X is on the power icon in the systray.

    My battery is fully charged, and my power plan is balanced.

    Why do I have a big red X ??
     
    Judy,
    #1
  2. 2009/11/07
    tashman847

    tashman847 Inactive

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    What make and model is the laptop?

    If you pull the power cord does it switch over and run on battery?

    What happens if you take the battery out and reseat it?

    Tom
     

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  4. 2009/11/07
    Judy

    Judy Inactive Thread Starter

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    I have an HP PavilionEntertainment PC.

    Nothing changes when I take out the battery and reseat it.

    It does run on the battery when I remove the power cord, but the screen gets darker.
     
    Judy,
    #3
  5. 2009/11/10
    mattman

    mattman Inactive Alumni

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    That sounds normal to me. There will be a power saving mode to reduce the brightness of the screen when it changes to from charger to battery.

    Have you tried hovering the cursor over the icon with the red X? Sometimes it will tell you the reason why.

    Matt
     
  6. 2009/11/13
    Judy

    Judy Inactive Thread Starter

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    When I hover, I just get the "current power plan" and the fully charged message.

    Any other ideas?

    It does not seem normal for the red X to be on the icon.
     
    Judy,
    #5
  7. 2009/11/13
    Arie

    Arie Administrator Administrator Staff

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    It is most likely just a display problem with the wrong icon cached in the Icon Cache.

    If you want you can delete this cache so it will be refreshed when you use the icons again:

    1. Open Windows Explorer and from the menu select Organize > Folder and Search Options
    2. Select the View tab, and check Show hidden files and folders and un-check Hide extensions for known file types
    3. Now navigate to \Users\{your username}\AppData\Local
    4. Right click on IconCache.db file and click on Delete
    5. Click on Yes to confirm the deletion and close Windows Explorer (you may want to re-set the two options from #2 to their defaults)
    6. Restart your computer
     
    Arie,
    #6
  8. 2009/11/16
    Judy

    Judy Inactive Thread Starter

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    Unfortunately, your suggestions did not work.

    I did the above, but the red X is still on my power icon.
     
    Judy,
    #7
  9. 2009/11/16
    Arie

    Arie Administrator Administrator Staff

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    Sorry, I have no other suggestions.
     
    Arie,
    #8
  10. 2009/11/16
    mattman

    mattman Inactive Alumni

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    You need to read through the User Manual and see if there is information about it there. If you don't have the manual, you could download it at HP
    www.hp.com/support

    Assuming it is still under warranty, you should contact their online Support in case it signifies that something is not working correctly.

    Matt
     
  11. 2009/11/16
    tashman847

    tashman847 Inactive

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    Hi.

    To be honest there could be quite a few different things wrong.

    Hardware wise:

    1.) The battery could be faulty
    2.) The battery fuse on the mainboard could be blown
    3.) Part of the charging circuit on the board could be faulty

    Sofware

    1.) There could be something wrong with your windows installation.

    To be honest it is more than likely a hardware problem.

    If it is still under warranty I would call HP and get it to them ASAP to inspect it.
     
  12. 2009/11/16
    Arie

    Arie Administrator Administrator Staff

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    Sorry, but highly unlikely:

    Seems it runs just fine on battery...
     
  13. 2009/11/23
    Judy

    Judy Inactive Thread Starter

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    Thanks Arie, Mattman, and Tashman.

    Will contact HP for support.
     

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