Inactive Error: (login): 0x10e0 The operator or administrator has refused

[Inactive] Error: (login): 0x10e0 The operator or administrator has refused

Hello

I have a brand-new computer that is producing the IE error:

"Error: (login): 0x10e0 The operator or administrator has refused the request "

On searching, it seems that this error is malware-related, however I have run three different anti-malware/spyware programs and it is still occurring. I will post the results from those scans.

--------------------------
DDS
====================
DDS (Ver_09-10-26.01) - NTFSX64
Run by Heather at 20:40:17.96 on Mon 11/09/2009
Internet Explorer: 8.0.7600.16385
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.8183.6658 [GMT -8:00]

SP: SUPERAntiSpyware *disabled* (Updated) {222A897C-5018-402e-943F-7E7AC8560DA7}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\nvvsvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Hewlett-Packard\HP Easy Backup\HPBtnSrv.exe
c:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
C:\Program Files (x86)\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskhost.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe
C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Program Files (x86)\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files (x86)\PictureMover\Bin\PictureMover.exe
C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe
C:\Program Files (x86)\Hewlett-Packard\HP Remote Solution\HP_Remote_Solution.exe
C:\Program Files (x86)\hp\HP Software Update\hpwuschd2.exe
C:\Windows\SysWOW64\compl.exe
C:\Program Files (x86)\Cyberlink\PowerDVD9\PDVD9Serv.exe
C:\Program Files (x86)\Cyberlink\Shared files\brs.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Windows\system32\taskeng.exe
c:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe
c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\Heather\Downloads\dds.scr
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cndt
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cndt
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cndt
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files (x86)\norton internet security\engine\16.7.2.11\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files (x86)\norton internet security\engine\16.7.2.11\IPSBHO.DLL
BHO: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files (x86)\msn\toolbar\3.0.0560.0\msneshellx.dll
TB: Microsoft Live Search Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\program files (x86)\msn\toolbar\3.0.0560.0\msneshellx.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files (x86)\norton internet security\engine\16.7.2.11\coIEPlg.dll
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
uRun: [HPADVISOR] c:\program files (x86)\hewlett-packard\hp advisor\HPAdvisor.exe view=DOCKVIEW
uRun: [SUPERAntiSpyware] c:\program files (x86)\superantispyware\SUPERAntiSpyware.exe
uRun: [PCKitchenRegistryCleaner] c:\users\public\heather\pc-kitchen\registrycleaner\RegistryCleaner.exe -boot
mRun: [hpsysdrv] c:\program files (x86)\hewlett-packard\hp odometer\hpsysdrv.exe
mRun: [HP Remote Solution] %ProgramFiles%\Hewlett-Packard\HP Remote Solution\HP_Remote_Solution.exe
mRun: [HP Software Update] c:\program files (x86)\hp\hp software update\HPWuSchd2.exe
mRun: [<NO NAME>]
mRun: [NortonOnlineBackupReminder] "c:\program files (x86)\symantec\norton online backup\activation\NobuActivation.exe" UNATTENDED
mRun: [UpdatePRCShortCut] "c:\program files (x86)\hewlett-packard\recovery\muitransfer\muistartmenu.exe" "c:\program files (x86)\hewlett-packard\recovery" updatewithcreateonce "software\cyberlink\PowerRecover "
mRun: [compl.exe] c:\windows\system32\compl.exe
mRun: [RemoteControl9] "c:\program files (x86)\cyberlink\powerdvd9\PDVD9Serv.exe "
mRun: [PDVD9LanguageShortcut] "c:\program files (x86)\cyberlink\powerdvd9\language\Language.exe "
mRun: [BDRegion] c:\program files (x86)\cyberlink\shared files\brs.exe
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files (x86)\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
StartupFolder: c:\progra~3\micros~1\windows\startm~1\programs\startup\pictur~1.lnk - c:\program files (x86)\picturemover\bin\PictureMover.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: ForceActiveDesktopOn = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files (x86)\norton internet security\engine\16.7.2.11\CoIEPlg.dll
Notify: !SASWinLogon - c:\program files (x86)\superantispyware\SASWINLO.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files (x86)\superantispyware\SASSEH.DLL
TB-X64: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
TB-X64: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
mRun-x64: [IAAnotif] c:\program files (x86)\intel\intel matrix storage manager\iaanotif.exe
mRun-x64: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun-x64: [SmartMenu] c:\program files\hewlett-packard\hp mediasmart\SmartMenu.exe /background

================= FIREFOX ===================

FF - ProfilePath - c:\users\heather\appdata\roaming\mozilla\firefox\profiles\5du14kqx.default\
FF - prefs.js: browser.startup.homepage - hxxp://auryanne.livejournal.com
FF - component: c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\coffplgn\components\coFFPlgn.dll
FF - component: c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\ipsffplgn\components\IPSFFPl.dll

---- FIREFOX POLICIES ----
c:\program files (x86)\mozilla firefox\greprefs\security-prefs.js - pref( "security.ssl3.rsa_seed_sha ", true);

============= SERVICES / DRIVERS ===============

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nisx64\1007020.00b\SymEFA64.sys [2009-11-7 402992]
R1 BHDrvx64;Symantec Heuristics Driver;c:\windows\system32\drivers\nisx64\1007020.00b\BHDrvx64.sys [2009-11-7 334384]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\nisx64\1007020.00b\cchpx64.sys [2009-11-7 583296]
R1 IDSVia64;IDSVia64;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20091105.001\IDSviA64.sys [2009-11-7 466992]
R1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\drivers\vwififlt.sys [2009-7-13 59904]
R2 {B154377D-700F-42cc-9474-23858FBDF4BD};Power Control [2009/11/07 18:56:21];c:\program files (x86)\cyberlink\powerdvd9\000.fcl [2009-8-28 146928]
R2 HPBtnSrv;HP Easy Backup Button Service;c:\program files (x86)\hewlett-packard\hp easy backup\HPBtnSrv.exe [2009-9-11 192512]
R2 Norton Internet Security;Norton Internet Security;c:\program files (x86)\norton internet security\engine\16.7.2.11\ccSvcHst.exe [2009-11-7 117640]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-11-8 132656]
R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\drivers\Rt64win7.sys [2009-9-11 233472]
R3 SYMNDISV;Symantec Network Filter Driver;c:\windows\system32\drivers\nisx64\1007020.00b\symndisv.sys [2009-11-7 56880]
S1 SASDIFSV;SASDIFSV;c:\program files (x86)\superantispyware\sasdifsv.sys [2009-10-12 9968]
S1 SASKUTIL;SASKUTIL;c:\program files (x86)\superantispyware\SASKUTIL.SYS [2009-10-12 74480]
S3 SASENUM;SASENUM;c:\program files (x86)\superantispyware\SASENUM.SYS [2009-10-12 7408]

=============== Created Last 30 ================

2009-11-10 04:09:28 0 d-----w- c:\windows\pss
2009-11-10 02:40:31 0 d-----w- c:\programdata\SUPERAntiSpyware.com
2009-11-10 02:40:26 0 d-----w- c:\users\heather\appdata\roaming\SUPERAntiSpyware.com
2009-11-10 02:40:26 0 d-----w- c:\program files (x86)\SUPERAntiSpyware
2009-11-10 02:32:08 0 d-----w- c:\users\heather\appdata\roaming\Malwarebytes
2009-11-10 02:32:03 22104 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-11-10 02:32:03 0 d-----w- c:\programdata\Malwarebytes
2009-11-10 02:32:03 0 d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
2009-11-10 02:28:13 0 d-----w- c:\program files (x86)\CCleaner
2009-11-09 11:01:11 311808 ----a-w- c:\windows\system32\msv1_0.dll
2009-11-09 11:01:11 257024 ----a-w- c:\windows\syswow64\msv1_0.dll
2009-11-09 11:01:05 0 d-----w- c:\program files (x86)\MSXML 4.0
2009-11-08 21:36:10 0 d-----w- c:\program files (x86)\Canon
2009-11-08 21:34:10 45568 ----a-w- c:\windows\system32\CNQU112.DLL
2009-11-08 21:34:10 225792 ----a-w- c:\windows\system32\CNQL2410.dll
2009-11-08 21:34:10 0 d--h--w- C:\CanoScan
2009-11-08 21:32:53 0 d-----w- c:\program files\Paint.NET
2009-11-08 16:46:49 0 d-----w- c:\users\heather\appdata\roaming\HP Support Assistant
2009-11-08 16:46:47 0 d-----w- c:\users\heather\appdata\roaming\HpUpdate
2009-11-08 11:02:44 46592 ----a-w- c:\windows\system32\msasn1.dll
2009-11-08 11:02:44 34816 ----a-w- c:\windows\syswow64\msasn1.dll
2009-11-08 11:02:43 64512 ----a-w- c:\windows\syswow64\msfeedsbs.dll
2009-11-08 11:02:41 5958656 ----a-w- c:\windows\syswow64\mshtml.dll
2009-11-08 04:38:48 0 d-----w- c:\programdata\Blizzard Entertainment
2009-11-08 03:19:48 0 d-----w- c:\programdata\PopCap Games
2009-11-08 03:19:48 0 d-----w- c:\program files (x86)\PopCap Games
2009-11-08 02:13:24 0 d-----w- c:\program files (x86)\common files\Symantec Shared
2009-11-08 01:55:42 0 d-----w- c:\program files (x86)\common files\CyberLink
2009-11-08 01:54:56 163840 ----a-w- c:\windows\syswow64\compl.exe
2009-11-08 01:54:56 10 ----a-w- c:\windows\syswow64\db
2009-11-08 01:54:54 29480 ----a-w- c:\windows\syswow64\msxml3a.dll
2009-11-08 01:38:32 0 d-----w- c:\program files (x86)\common files\Blizzard Entertainment
2009-11-08 01:35:00 0 d-----w- c:\program files\WinRAR
2009-11-08 01:00:05 0 d-----w- c:\program files\Ventrilo
2009-11-08 01:00:04 262 ----a-w- c:\windows\{EEB3F6BB-318D-4CE5-989F-8191FCBFB578}_WiseFW.ini
2009-11-08 00:59:43 0 d-----w- c:\program files (x86)\common files\Wise Installation Wizard
2009-11-08 00:34:25 0 d-----w- c:\programdata\Blizzard
2009-11-08 00:30:48 31280 ----a-r- c:\windows\system32\drivers\SymIMV.sys
2009-11-08 00:30:46 855 ----a-w- c:\windows\system32\drivers\SYMEVENT64x86.INF
2009-11-08 00:30:46 7440 ----a-w- c:\windows\system32\drivers\SYMEVENT64x86.CAT
2009-11-08 00:30:46 172592 ----a-w- c:\windows\system32\drivers\SYMEVENT64x86.SYS
2009-11-08 00:30:46 0 d-----w- c:\program files\Symantec
2009-11-08 00:30:46 0 d-----w- c:\program files\common files\Symantec Shared
2009-11-08 00:29:13 0 d-----w- c:\users\heather\appdata\roaming\PictureMover
2009-11-08 00:24:53 0 d-----w- c:\users\heather\appdata\roaming\HP TCS

==================== Find3M ====================

2009-11-08 00:24:40 1771 --sha-r- c:\windows\system32\drivers\103C_HP_CPC_NY556AA-ABA e9260f_YC_0Pavi_QMXX941_E94NAv6PrA3_49_IIndio_SMSI_V1.0_B5.05_T090911_WUH0_L409_M8184_J1000_7Intel_8Core i5 750_92.67_#_N10EC8168_Z_G10DE0603_Ohp DVD A DH16AAL_DIQT217D_HST31000528AS.MRK
2009-10-02 04:32:07 982600 ----a-w- c:\windows\system32\drivers\dxgkrnl.sys
2009-09-12 01:11:30 0 ---ha-w- c:\windows\system32\drivers\Msft_User_WpdFs_01_09_00.Wdf
2009-09-03 07:36:39 1975296 ----a-w- c:\windows\system32\CertEnroll.dll
2009-09-03 07:04:15 1320960 ----a-w- c:\windows\syswow64\CertEnroll.dll
2009-08-29 07:45:05 12625920 ----a-w- c:\windows\system32\wmploc.DLL
2009-08-29 06:59:32 11406336 ----a-w- c:\windows\syswow64\wmp.dll
2009-08-29 06:54:52 12625408 ----a-w- c:\windows\syswow64\wmploc.DLL
2009-07-14 05:37:38 31548 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2009-07-14 05:37:38 31548 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2009-07-14 05:37:38 291294 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2009-07-14 05:37:38 291294 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2009-07-14 04:54:24 174 --sha-w- c:\program files\desktop.ini
2009-07-14 04:54:24 174 --sha-w- c:\program files (x86)\desktop.ini
2009-07-14 01:00:34 291294 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2009-07-14 01:00:34 291294 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2009-07-14 01:00:32 31548 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2009-07-14 01:00:32 31548 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2009-06-10 20:44:08 9633792 --sha-r- c:\windows\fonts\StaticCache.dat
2009-07-14 01:39:53 398848 --sha-w- c:\windows\winsxs\amd64_microsoft-windows-mail-app_31bf3856ad364e35_6.1.7600.16385_none_4d4d1f2f696639a2\WinMail.exe
2009-07-14 01:14:45 396800 --sha-w- c:\windows\winsxs\x86_microsoft-windows-mail-app_31bf3856ad364e35_6.1.7600.16385_none_f12e83abb108c86c\WinMail.exe

============= FINISH: 20:40:27.91 ===============

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-10-26.01)

Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 11/7/2009 5:24:07 PM
System Uptime: 11/9/2009 8:12:33 PM (0 hours ago)

Motherboard: MSI | | Indio
Processor: Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz | CPU 1 | 2668/133mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 919 GiB total, 858.92 GiB free.
D: is FIXED (NTFS) - 12 GiB total, 2.199 GiB free.
E: is CDROM ()
F: is Removable
G: is Removable
H: is Removable
I: is Removable

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP1: 11/7/2009 5:47:39 PM - Scripted restore
RP2: 11/7/2009 5:59:55 PM - Installed Ventrilo Client for Windows x64
RP3: 11/7/2009 6:54:25 PM - Installed PowerDVD
RP4: 11/7/2009 6:57:21 PM - Installed PowerDVD
RP5: 11/8/2009 8:48:22 AM - Windows Modules Installer
RP6: 11/8/2009 8:48:56 AM - Windows Modules Installer
RP8: 11/8/2009 1:32:44 PM - Paint.NET v3.5
RP9: 11/8/2009 1:34:40 PM - Windows Update
RP10: 11/9/2009 3:00:33 AM - Windows Update
RP11: 11/9/2009 6:40:05 PM - Installed SUPERAntiSpyware Free Edition
RP12: 11/9/2009 7:21:04 PM - Windows Modules Installer
RP13: 11/9/2009 7:44:37 PM - RegistryBackup11.9.2009-7_44_35-PM
RP14: 11/9/2009 8:06:36 PM - RegistryBackup11.9.2009-8_06_36-PM

==== Installed Programs ======================

Activate Norton Online Backup
ActiveCheck component for HP Active Support Library
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
CanoScan Toolbox Ver4.9
CCleaner
Compatibility Pack for the 2007 Office system
CyberLink DVD Suite Deluxe
CyberLink PowerDVD 9
DirectX for Managed Code Update (Summer 2004)
FileZilla Client 3.2.8.1
Homepage Protection
HP Advisor
HP Customer Experience Enhancements
HP Easy Backup
HP Games
HP MediaSmart Demo
HP MediaSmart DVD
HP MediaSmart Movie Themes
HP MediaSmart Music/Photo/Video
HP Odometer
HP Remote Solution
HP Setup
HP Support Assistant
HP Support Information
HP Update
HPAsset component for HP Active Support Library
LabelPrint
LightScribe System Software
Malwarebytes' Anti-Malware
Microsoft Live Search Toolbar
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Silverlight
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Works
Mozilla Firefox (3.5.5)
MSXML 4.0 SP2 (KB954430)
Norton Internet Security
PictureMover
Power2Go
PowerDirector
PowerRecover
Realtek High Definition Audio Driver
SUPERAntiSpyware Free Edition
World of Warcraft
Zuma's Revenge!

==== Event Viewer Messages From Past Week ========

11/9/2009 8:13:01 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: SASDIFSV SASKUTIL
11/9/2009 8:12:41 PM, Error: Application Popup [1060] - \??\C:\Program Files (x86)\SUPERAntiSpyware\SASKUTIL.sys has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.
11/9/2009 8:12:41 PM, Error: Application Popup [1060] - \??\C:\Program Files (x86)\SUPERAntiSpyware\SASDIFSV.SYS has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.
11/9/2009 8:11:05 PM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.
11/9/2009 8:10:36 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments " " in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
11/9/2009 8:10:36 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments " " in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
11/9/2009 8:10:36 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments " " in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
11/9/2009 8:10:36 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments " " in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
11/9/2009 8:10:34 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments " " in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
11/9/2009 8:10:27 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments " " in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
11/9/2009 8:10:16 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD BHDrvx64 ccHP DfsC discache eeCtrl IDSVia64 NetBIOS NetBT nsiproxy Psched rdbss SASDIFSV SASKUTIL spldr SRTSPX SymIM SYMTDI tdx vwififlt Wanarpv6 WfpLwf
11/9/2009 8:10:16 PM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
11/9/2009 8:10:16 PM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
11/9/2009 8:10:16 PM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.
11/9/2009 8:10:16 PM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
11/9/2009 8:10:16 PM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
11/9/2009 8:10:16 PM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning.
11/9/2009 8:10:16 PM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
11/9/2009 8:10:16 PM, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
11/9/2009 8:10:16 PM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.
11/9/2009 8:10:16 PM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
11/9/2009 6:40:34 PM, Error: Service Control Manager [7000] - The SASENUM service failed to start due to the following error: This driver has been blocked from loading
11/9/2009 6:40:34 PM, Error: Application Popup [1060] - \??\C:\Program Files (x86)\SUPERAntiSpyware\SASENUM.SYS has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.
11/9/2009 6:40:31 PM, Error: Service Control Manager [7000] - The SASKUTIL service failed to start due to the following error: This driver has been blocked from loading
11/9/2009 6:40:31 PM, Error: Service Control Manager [7000] - The SASDIFSV service failed to start due to the following error: This driver has been blocked from loading
11/9/2009 6:34:19 PM, Error: NetBT [4321] - The name "WORKGROUP :1d" could not be registered on the interface with IP address 192.168.1.111. The computer with the IP address 192.168.1.114 did not allow the name to be claimed by this computer.
11/9/2009 6:13:39 PM, Error: BROWSER [8009] - The browser was unable to promote itself to master browser. The computer that currently believes it is the master browser is DEANLIA-PC.
11/8/2009 1:36:18 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800706be: Windows Malicious Software Removal Tool x64 - October 2009 (KB890830).
11/8/2009 1:36:18 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800706ba: Update for Windows 7 for x64-based Systems (KB974431).
11/8/2009 1:36:18 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800706ba: Update for Internet Explorer 8 Compatibility View List for Windows 7 for x64-based Systems (KB975364).
11/8/2009 1:36:18 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800706ba: Security Update for Windows 7 for x64-based Systems (KB975467).
11/8/2009 1:36:18 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800706ba: Security Update for Windows 7 for x64-based Systems (KB974571).
11/8/2009 1:36:18 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800706ba: Security Update for Microsoft XML Core Services 4.0 Service Pack 2 for x64-based Systems (KB954430).
11/8/2009 1:36:18 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800706ba: Security Update for Internet Explorer 8 for Windows 7 for x64-based Systems (KB974455).

==== End Of File ===========================

 

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 11/09/2009 at 06:52 PM

Application Version : 4.29.1004

Core Rules Database Version : 4252
Trace Rules Database Version: 2141

Scan type : Quick Scan
Total Scan Time : 00:09:48

Memory items scanned : 565
Memory threats detected : 0
Registry items scanned : 413
Registry threats detected : 0
File items scanned : 21464
File threats detected : 0

Malwarebytes' Anti-Malware 1.41
Database version: 3137
Windows 6.1.7600 (Safe Mode)

11/9/2009 8:11:53 PM
mbam-log-2009-11-09 (20-11-53).txt

Scan type: Quick Scan
Objects scanned: 82234
Time elapsed: 1 minute(s), 6 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

 

DrWeb results:

Blackhawk2-WT.exe;C:\Program Files (x86)\HP Games\Blackhawk Striker 2;Probably Trojan.Packed.191;;
bb2-WT.exe;C:\Program Files (x86)\HP Games\Blasterball 2 Revolution;Probably Trojan.Packed.191;;
BobTheBuilder Zoo-WT.exe;C:\Program Files (x86)\HP Games\Bob the Builder Can-Do-Zoo;Probably Trojan.Packed.191;;
Buildalot3-WT.exe;C:\Program Files (x86)\HP Games\Build-a-lot 3;Probably Trojan.Packed.191;;
Chuzzle-WT.exe;C:\Program Files (x86)\HP Games\Chuzzle Deluxe;Probably Trojan.Packed.191;;
dora-WT.exe;C:\Program Files (x86)\HP Games\Dora's Carnival Adventure;Probably Trojan.Packed.191;;
haulin-WT.exe;C:\Program Files (x86)\HP Games\Eighteen Wheels of Steel Haulin';Probably Trojan.Packed.191;;
FamilyFeud3-WT.exe;C:\Program Files (x86)\HP Games\Family Feud 3;Probably Trojan.Packed.191;;
FarmFrenzyPizzaParty-WT.exe;C:\Program Files (x86)\HP Games\Farm Frenzy - Pizza Party;Probably Trojan.Packed.191;;
Fate-WT.exe;C:\Program Files (x86)\HP Games\FATE Undiscovered Realms;Probably Trojan.Packed.191;;
JQSolitaire2-WT.exe;C:\Program Files (x86)\HP Games\Jewel Quest Solitaire 2;Probably Trojan.Packed.191;;
DriveGreen1-WT.exe;C:\Program Files (x86)\HP Games\John Deere Drive Green;Probably Trojan.Packed.191;;
liong2-WT.exe;C:\Program Files (x86)\HP Games\Liong - The Lost Amulets;Probably Trojan.Packed.191;;
MahJong2-WT.exe;C:\Program Files (x86)\HP Games\Mah Jong Medley;Probably Trojan.Packed.191;;
MortimerTimeParadox-WT.exe;C:\Program Files (x86)\HP Games\Mortimer Beckett and the Time Paradox;Probably Trojan.Packed.191;;
MysteryPINewYork-WT.exe;C:\Program Files (x86)\HP Games\Mystery P.I. - The New York Fortune;Probably Trojan.Packed.191;;
MysteryPIVegas-WT.exe;C:\Program Files (x86)\HP Games\Mystery P.I. - The Vegas Heist;Probably Trojan.Packed.191;;
penguins-WT.exe;C:\Program Files (x86)\HP Games\Penguins!;Probably Trojan.Packed.191;;
Polar-WT.exe;C:\Program Files (x86)\HP Games\Polar Bowler;Probably Trojan.Packed.191;;
golf-WT.exe;C:\Program Files (x86)\HP Games\Polar Golfer;Probably Trojan.Packed.191;;
GHScrabble-WT.exe;C:\Program Files (x86)\HP Games\Scrabble;Probably Trojan.Packed.191;;
Slingo-WT.exe;C:\Program Files (x86)\HP Games\Slingo Deluxe;Probably Trojan.Packed.191;;
THOS-WT.exe;C:\Program Files (x86)\HP Games\The Hidden Object Game Show;Probably Trojan.Packed.191;;
Totem Tribe-WT.exe;C:\Program Files (x86)\HP Games\Totem Tribe;Probably Trojan.Packed.191;;
Virtual Villagers - The Secret City-WT.exe;C:\Program Files (x86)\HP Games\Virtual Villagers - The Secret City;Probably Trojan.Packed.191;;
Wheel Of Fortune-WT.exe;C:\Program Files (x86)\HP Games\Wheel of Fortune 2;Probably Trojan.Packed.191;;
WorldOfGoo-WT.exe;C:\Program Files (x86)\HP Games\World of Goo;Probably Trojan.Packed.191;;
Zuma-WT.exe;C:\Program Files (x86)\HP Games\Zuma Deluxe;Probably Trojan.Packed.191;;

HijackThis results:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:55:20 PM, on 11/10/2009
Platform: Unknown Windows (WinNT 6.01.3504)
MSIE: Unable to get Internet Explorer version!
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Program Files (x86)\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files (x86)\PictureMover\Bin\PictureMover.exe
C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe
C:\Program Files (x86)\Hewlett-Packard\HP Remote Solution\HP_Remote_Solution.exe
C:\Program Files (x86)\hp\HP Software Update\hpwuschd2.exe
C:\Windows\SysWOW64\compl.exe
C:\Program Files (x86)\Cyberlink\PowerDVD9\PDVD9Serv.exe
C:\Program Files (x86)\Cyberlink\Shared files\brs.exe
C:\Program Files (x86)\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe
c:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe
c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Windows\SysWOW64\DllHost.exe
C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cndt
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cndt
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cndt
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\16.7.2.11\IPSBHO.DLL
O2 - BHO: Microsoft Live Search Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0560.0\msneshellx.dll
O3 - Toolbar: Microsoft Live Search Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0560.0\msneshellx.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe
O4 - HKLM\..\Run: [HP Remote Solution] %ProgramFiles%\Hewlett-Packard\HP Remote Solution\HP_Remote_Solution.exe
O4 - HKLM\..\Run: [HP Software Update] c:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe" UNATTENDED
O4 - HKLM\..\Run: [UpdatePRCShortCut] "C:\Program Files (x86)\Hewlett-Packard\Recovery\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Hewlett-Packard\Recovery" UpdateWithCreateOnce "Software\CyberLink\PowerRecover "
O4 - HKLM\..\Run: [compl.exe] C:\Windows\system32\compl.exe
O4 - HKLM\..\Run: [RemoteControl9] "C:\Program Files (x86)\CyberLink\PowerDVD9\PDVD9Serv.exe "
O4 - HKLM\..\Run: [PDVD9LanguageShortcut] "C:\Program Files (x86)\CyberLink\PowerDVD9\Language\Language.exe "
O4 - HKLM\..\Run: [BDRegion] C:\Program Files (x86)\Cyberlink\Shared Files\brs.exe
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKCU\..\Run: [HPADVISOR] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe view=DOCKVIEW
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files (x86)\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [PCKitchenRegistryCleaner] C:\Users\Public\Heather\PC-Kitchen\RegistryCleaner\RegistryCleaner.exe -boot
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - Global Startup: PictureMover.lnk = C:\Program Files (x86)\PictureMover\Bin\PictureMover.exe
O13 - Gopher Prefix:
O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files (x86)\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files (x86)\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files (x86)\HP Games\HP Game Console\GameConsoleService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - C:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: HP Easy Backup Button Service (HPBtnSrv) - Unknown owner - C:\Program Files (x86)\Hewlett-Packard\HP Easy Backup\HPBtnSrv.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Norton Internet Security - Symantec Corporation - C:\Program Files (x86)\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 8716 bytes