Installed Vista Ultimate now No Audio Output Device is Installed

Hi All,

I recently installed Windows Vista Ultimate on my PC after running Windows XP on it. I did a fresh install and now I'm having issues with my sound card.

In the past after formatting my computer and installing Windows XP, I would pop in a CD I got with my computer labelled "ASUS P5 Series Intel 925/915 Chipset Series Support CD Rev.78.14" and it would allow me to install the drivers for the USB drives and audio card.

This time however, after putting the CD in, it gives me the message:

"ASUS Support CD do not support this Windows OS Version "

I can't find the place to download the drivers for my audio card...can someone help me! I've included my computer specs below.

CPU-Z TXT Report
-------------------------------------------------------------------------

Binaries
-------------------------------------------------------------------------

CPU-Z version 1.52.2

Processors
-------------------------------------------------------------------------

Number of processors 1
Number of threads 2

APICs
-------------------------------------------------------------------------

Processor 0
-- Core 0
-- Thread 0 0
-- Thread 1 1

Processors Information
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Processor 1 ID = 0
Number of cores 1 (max 1)
Number of threads 2 (max 2)
Name Intel Pentium 4 640
Codename Prescott
Specification Intel(R) Pentium(R) 4 CPU 3.20GHz
Package (platform ID) Socket 775 LGA (0x4)
CPUID F.4.3
Extended CPUID F.4
Core Stepping N0
Technology 90 nm
Core Speed 2810.0 MHz
Multiplier x FSB 14.0 x 200.7 MHz
Rated Bus speed 802.8 MHz
Stock frequency 3200 MHz
Instructions sets MMX, SSE, SSE2, SSE3, EM64T
L1 Data cache 16 KBytes, 8-way set associative, 64-byte line size
Trace cache 12 Kuops, 8-way set associative
L2 cache 2048 KBytes, 8-way set associative, 64-byte line size
FID/VID Control yes
FID range 14.0x - 16.0x
VID range 1.116 V - 1.420 V

Thread dumps
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CPU Thread 0
APIC ID 0
Topology Processor ID 0, Core ID 0, Thread ID 0
Type 01001003h
Max CPUID level 00000005h
Max CPUID ext. level 80000008h
Cache descriptor Level 1, D, 16 KB, 2 thread(s)
Cache descriptor Level 2, U, 2 MB, 2 thread(s)
Cache descriptor Level 1, T, 12 KB, 2 thread(s)



CPU Thread 1
APIC ID 1
Topology Processor ID 0, Core ID 0, Thread ID 1
Type 01001003h
Max CPUID level 00000005h
Max CPUID ext. level 80000008h
Cache descriptor Level 1, D, 16 KB, 2 thread(s)
Cache descriptor Level 2, U, 2 MB, 2 thread(s)
Cache descriptor Level 1, T, 12 KB, 2 thread(s)


Chipset
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Northbridge Intel i915P/i915G rev. B1
Southbridge Intel 82801FB (ICH6) rev. 03
Graphic Interface PCI-Express
PCI-E Link Width x16
PCI-E Max Link Width x16
Memory Type DDR2
Memory Size 3072 MBytes
Channels Dual
Memory Frequency 267.6 MHz (3:4)
CAS# latency (CL) 4.0
RAS# to CAS# delay (tRCD) 4
RAS# Precharge (tRP) 4
Cycle Time (tRAS) 12
MCHBAR I/O Base address 0x0FED14000
MCHBAR I/O Size 4096

Monitoring
-------------------------------------------------------------------------

Mainboard Model P5GD2-Deluxe (0x000003D6 - 0x7547CCA0)

LPCIO
-------------------------------------------------------------------------

LPCIO Vendor Winbond
LPCIO Model W83627EHF
LPCIO Vendor ID 0x5CA3
LPCIO Chip ID 0x88
LPCIO Revision ID 0x54
Config Mode I/O address 0x2E
Config Mode LDN 0xB
Config Mode registers
00 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F
00 FF FF FF FF FF FF FF 0B FF FF FF FF FF FF FF FF
10 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
20 88 54 FF 00 44 00 00 FF 50 04 00 00 98 21 00 FF
30 01 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
40 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
50 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
60 02 90 FF FF FF FF FF FF FF FF FF FF FF FF FF FF
70 00 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
Register space LPC, base address = 0x0290


DMI
-------------------------------------------------------------------------

DMI BIOS
vendor American Megatrends Inc.
version 1005.003
date 09/26/2004

DMI System Information
manufacturer To Be Filled By O.E.M.
product To Be Filled By O.E.M.
version To Be Filled By O.E.M.
serial To Be Filled By O.E.M.
UUID 202AC89D-8DFED511-BF680011-D86ACE39

DMI Baseboard
vendor ASUSTeK Computer INC.
model P5GD2-Deluxe
revision Rev 2.xx
serial MB-1234567890

DMI System Enclosure
manufacturer Chassis Manufacture
chassis type Desktop
chassis serial Chassis Serial Number

DMI Processor
manufacturer Intel
model Intel(R) Pentium(R) 4 CPU 3.20GHz
clock speed 3200.0 MHz
FSB speed 200.0 MHz
multiplier 16.0x

Software
-------------------------------------------------------------------------

Windows Version Microsoft Windows Vista (6.0) Ultimate Edition Service Pack 2 (Build 6002)
DirectX Version 10.0

 

Asus haven't made Vista drivers for that motherboard (assuming it is the P5GD2-Deluxe listed in that CPU-Z readout).

I can't find the specifications for the P5GD2-Deluxe at Asus. The Windows XP drivers list the Audio as Cmedia CMI9880

I found that on the Russian Asus forums. Try installing the Windows XP drivers.

If you want to try a BIOS upgrade, check (and double-check) that the motherboard is identified correctly. It is best done by reading the model number on the motherboard itself.

Start reading at Asus. From that information go to
http://support.asus.com/download/download.aspx?SLanguage=en-us
and look up Motherboards -> Socket775 -> P5GD2 Deluxe.

Matt
PS I am moving this thread to Hardware. If you identify the motherboard correctly, put the information in your WindowsBBS user profile (My System). [Try the System Information programs in my signature.]

 

Thanks for your help mattman!

I tried installing the XP drivers, with no luck. The device no longer says: "No Audio Output Device is Installed" and instead shows the speaker icon, but no sounds comes out - and the levels don't move when sounds is being played on my computer.

When doing a BIOS upgrade, can I upgrade to the newest version available? (in this case the 1008) or do I need to select the one that is MY motherboard...Right now the current BIOS version that I'm using is 1005.003?

Thanks!

 

My style, but maybe not yours. If there are driver problems, I go into Device Manager and uninstall them. When you reboot it will probably ask you where to find the drivers, you then need to point the wizard to a set of drivers (that might be the original drivers disk or some that you have downloaded and "unwrapped" (decompressed).

You will probably need to start trying to install drivers manually, since there seems to be no Vista drivers provided. You can try uninstalling and installing manually (see the options during driver installation), the drivers don't work now.

I would exhaust driver options before doing a BIOS upgrade, but C-Media suggest it could help. You can go to 1008, that will include all the previous upgrades. Don't use a Beta BIOS. Just make sure you are using the correct BIOS for your motherboard. Asus have good instructions, read through them carefully.

Matt