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Resolved Acer Emachine [crashes installing 32-bit XP/Vista - 64-bit OK]

Discussion in 'Windows XP' started by GERT, 2009/10/29.

  1. 2009/10/29
    GERT

    GERT Inactive Thread Starter

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    When I try to install Windows XP Proffessional 32bit on the laptop it just crash.
    Same problem with Windows Vista. But when I install Windows XP Proffessional 64bit it installs correctly. Why did this happen?
     
    GERT,
    #1
  2. 2009/10/29
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    Please describe "just crash. "

    Do you get error message with text that can be Googled?
     
    Steve R Jones,
    #2


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  4. 2009/10/29
    GERT

    GERT Inactive Thread Starter

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    Steve, no, after the files copied to the hard drive from the xp cd - when it says starting windows (its still in the setup menu ) it gives a blue screen and gives errors - windows cannot continue do to harware incompatibility, then you can only reboot, I've tried sp1 and sp2 - the same happens, then I tried XP x64 edition with SP2 and it worked but I don't want to use the x64 edition since I have programs thats does not support 64 bit. need to use normal xp 32bit.
     
    Last edited: 2009/10/29
    GERT,
    #3
  5. 2009/10/29
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    OK...but still - pretend like we can't see the comptuer;)

    Do the best you can to describe CRASH.
     
    Steve R Jones,
    #4
  6. 2009/10/29
    GERT

    GERT Inactive Thread Starter

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    It's a typical MS blue screen crash, cannot make out the text.
     
    GERT,
    #5
  7. 2009/10/30
    Arie

    Arie Administrator Administrator Staff

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    Have a look at the error(s) listed in the setuperr.log. This is the Windows XP setup error log file located in the %systemroot% folder (usually C:\).
     
    Arie,
    #6

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