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Mouse/USB Problem

Discussion in 'Windows XP' started by jammer, 2009/10/24.

  1. 2009/10/24
    jammer

    jammer Well-Known Member Thread Starter

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    Gateway500... WIN XP Home sp2... Microsoft optical mouse (replacement for 'cabled' mouse)...
    .... I did a dumb thing while trying to resolve a different anomaly, I followed a Microsoft troubleshooting guide & disabled the USB Controllers.... restarting PC was supposed to restore controller ops & redetect all USB devices .... all seemed initially ok w/re-boot, BUT mouse not recognized (have no mouse control, w/cursor frozen mid screen)... tried re-boot in Safe & reset USB controllers to 'default'... no joy... tried mouse on other USB ports.. no joy... tried re-installing disk that came w/mouse, no joy.. got alert that this s/w was already installed & must delete the old s/w first... any thoughts? ...tx
     
    jammer,
    #1
  2. 2009/10/25
    PeteC

    PeteC SuperGeek Staff

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    Can we confirm a little terminology here ....
    Do you mean a wireless mouse?
    If you disable the USB controllers they will remain disabled after a reboot - I suspect that the article suggested uninstalling the USB controllers and root hubs and then rebooting to allow Windows to detect and reinstall them. That is standard practice for USB problems.

    Have you checked to see if other USB devices are functional - is a USB stick recognised?

    If we are talking of a wireless mouse is the light on the transmitter/receiver plugged into a USB port on? - not all transmitter/receivers have a light. If so have you pressed the Connect button on the bottom of the mouse - again not all mice have this.
     
    PeteC,
    #2


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  4. 2009/10/27
    jammer

    jammer Well-Known Member Thread Starter

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    Mouse/USB Prob

    Tx for the quick response... can get back to Dev Mgr w/ no cursor control, but it shows blank screen ... Light on wireless mouse is off (does come on & remain on when I'm in 'Safe Mode') .... USB doesn't recognize USB flash drive... tx
     
    jammer,
    #3
  5. 2009/10/27
    PeteC

    PeteC SuperGeek Staff

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    PeteC,
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  6. 2009/10/27
    PeteC

    PeteC SuperGeek Staff

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    PeteC,
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  7. 2009/10/27
    jammer

    jammer Well-Known Member Thread Starter

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    Mouse/Usb

    Tx Pete.... will try above & get back...
     
    jammer,
    #6
  8. 2009/10/28
    jammer

    jammer Well-Known Member Thread Starter

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    Mouse/USB

    Pete... 'JOY'... after a lengthy, trial & error learning curve with the keyboard, I finally made use of your two references... was able to regain contents of DevMgr & from there reestablish comm w/ USB ports... your still the best... much tx...
     
    jammer,
    #7
  9. 2009/10/28
    PeteC

    PeteC SuperGeek Staff

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    You're welcome, glad to hear of your success :) Navigating with the keyboard is interesting to say the least!
     
    PeteC,
    #8

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