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size limit to sending from Outlook

Discussion in 'Microsoft Mail (Outlook / OE / Windows Mail)' started by cak1124, 2009/10/25.

  1. 2009/10/25
    cak1124

    cak1124 Inactive Thread Starter

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    Is there a limit to the attachment size that will send through outlook? A 7mb attachment went out in march, but now at 6mb the email stays in the outbox. I have office 2007, but could not find anything under google search. The email goes out and is received just fine through Squirrel mail. Is there a configuration tab I'm missing? Thank you.
     
  2. 2009/10/25
    Arie

    Arie Administrator Administrator Staff

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    Nope, no limit that I'm aware off. I've send attachments over 150MB.

    The limit imposed is normally controlled by your ISP.
     
    Arie,
    #2

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  4. 2009/10/25
    cak1124

    cak1124 Inactive Thread Starter

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    Since it went out from Squirrel mail (although I realize a different ISP might be involved here now that I think about it.) and was received successfully, I thought that would rule out ISP restrictions. Also, a 7mb file went out successfully in March. Could a virus cause the problem, or would you suggest creating a new personal folder???
     
  5. 2009/10/25
    Arie

    Arie Administrator Administrator Staff

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    For troubleshooting you could create a new profile & pst.
     
    Arie,
    #4
  6. 2009/10/25
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    Your ISP and the person you're sending the mail to's ISP control the size limits.
     
  7. 2009/10/25
    pcbugfixer

    pcbugfixer Inactive

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    G'Day cak1124,

    is right on.

    The main factors as pointed out, is the email size that the sending and receiving ISP's allow, and you must also consider the email accounts mailbox size and it's ability to receive.

    Most ISP's only allow an individual email size of 5MB and a mail box size of 20MB total, for an individual mail box account, so as an example, if the mail box already has 18MB's of emails, and you are now attempting to sent a 6 or 7MB email to that address (mail box account) it will refuse to accept it as the 18 + 7 = 25MB which obviously is beyond its limit and fails. The recipient usually gets a "mail box full" or "... has reached its limit .." type warning.

    If you have your own domain on a Web Hosting Server, and have enough space, you can increase the mail boxes size to whatever the capasity allows on your Web Hosting Plan.

    The obvious suggestion is that if you or your recipient frequently send and receive large attachments, then speak to your ISP to increase the capacity of the email accounts size to at least 40MB. I have some Graphic Artist and Photographers with 100MB mail box sizes.

    If however the email and attachment is only being sent internally on a LAN or domain network, you will need to speak to tour Network Administrator.

    BTW, Sending emails with 150MB attachments over a standard ISP email account or to a standard ISP account, does not happen! There are however 3rd Party services that can be used to do so.

    pcbugfixer ;)
     
    Last edited: 2009/10/25
  8. 2009/10/25
    Admin.

    Admin. Administrator Administrator Staff

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    Quite right! I don't use any ISP email, I use our own server ;)

    What I wanted to 'show' is that Outlook doesn't have a 'set' limit.
     
  9. 2009/10/26
    pcbugfixer

    pcbugfixer Inactive

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    Good one Arie,

    You are correct in the Outlook not being the governing factor.

    However just to clear that up the sending, 150Mb however you could not send, an email this size to an external standard ISP account email address successfully from any server unless the recipients ISP has a special setup to be able to do so and increases the mail box account capacity to be able to receive it.

    pcbugfixer ;)
     

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